Dunkin'
1675 S Military Trl, West Palm Beach
(561) 965-2563
Recent Reviews
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The hijab woman is extremely rude.
Atmosphere: 1
Food: 3
Service: 1
Warning stay away if you want a bad day with bad coffee that will make you want to punch everybody in the face! The coffee is giving unflavored color water. Thank God they ain’t put sugar in it. 🙄 Also everybody rushes you through your order with bad attitudes. So if you come here be prepared for bad service with bad coffee.
Atmosphere: 1
Food: 1
Service: 1
“ DO NOT GO TO THIS Dunkin’ Donuts go anywhere else l have never gave a bad Review review to anyone. The Service sucks A very short Indian lady, not polite, not friendly and very unprofessional. I used to come here almost 3 times a day, And tip very well when I come. but I will never go back to this particular Dunkin’ Donuts again.
Story, I ordered on the app about 10 minutes before I got to the store. Walked into had to wait another 10 minutes before anyone came to the front. A very short Indian lady came out the back. No apology no sorry for the wait. Someone came in after I was there. She went to help them. I told her that I was there 1st. She then tells me If don’t want to wait I can just leave. My order number was #7441 time 5:30 look at the cameras.
“Corporate office”
They need training and customer service skills.
“ I WILL NEVER EVERY COME TO THIS PLACE AGAIN”
Atmosphere: 1
Food: 1
Service: 1
Good bakery recipe.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut, Bagel with Cream Cheese Spread, Coffee Break, Muffins, English Muffin, Bagel, Croissant
The coffee I bought at this place doesn't taste like coffee at all. It even gave me a stomach ache. I'm seriously thinking about suing this business.
Vegetarian options: Esto apesta
Dietary restrictions: Basura
Parking: Es una mierda
Kid-friendliness: No
Wheelchair accessibility: No
Atmosphere: 1
Food: 1
Service: 1
Came in the afternoon for a donut and Salina was so rude when I came around to pay , I asked for napkins and she gave me my change on top of the napkins I asked for how dirty is that. She should’ve given me the change first and then the napkins I was nice enough to buy a donut after the fact she didn’t have none of the donuts I asked for vanilla cream or strawberry. I ended up getting what she had left & when u went around to pay she was very rude & gave me napkins with the money on top. How am I going to wipe my mouth after money has been on the napkins. Very uncomfortable. Not happy at all and I come to this place always
Customer service is trash. I called to ask for assistance canceling an order and they hung up on me after I repeatedly told the woman the app doesn't work. Completely terrible will not return.
Can't go wrong with DD's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut, Croissant
This has to be the worst Dunkin ever
Atmosphere: 1
Food: 1
Service: 1
Just had the wildest experience at this Dunkin location. We ordered a medium iced macchiato, the woman taking our order repeated it back to us correctly. We get to the window and Salina handed us a large iced chai. No problem, we didn’t order that. We tried to let her know it was the incorrect coffee and she told us we were wrong and we would have to pay for another coffee. We explained we just wanted the macchiato we ordered and she raised her voice at us telling us we were wrong and a bunch of other things we couldn’t understand. Then I asked for a refund for just the coffee I ordered and she refused
Service: 1
Restaurantji Recommends
This particular Dunkin needs a new strategy towards clients, and possibly a better crew training! And this is why: 1) When my daughter and I entered the store, nobody welcomed us (we were the only customers at the time); 2) the crew didn't pay attention to us while continuing service to the drive thru clients up until I waived at them; 3) after about 9 minutes of waiting, when I was almost ready to leave, they finally got my order; 4) attitude! Oh, boy! They gave it all! But if they just say, "I'm sorry, I will be right with you!" and smile - that would change everything! Smile, good service and kind attitude will make you to come back, but presently it's not the case here.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Bacon Egg and Cheese
Good food and drinks ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel with Cream Cheese Spread, Bacon Egg and Cheese
This is near my house and its the worse! I try to give them the benifit of doubt but order always gets screwed. I perfer the one on Forest Hill before i95. These people are lazy, LAZY.
Atmosphere: 1
Food: 1
Service: 1
I loved the dunkcaccino, but they don't have it anymore. I really love the donuts , bagel cream cheese, and the punking muffins ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut, Bagel with Cream Cheese Spread, Bacon Egg and Cheese
Horrible customer service. The guy at the window literally shoved everything in my hand. He was also extremely rude when I was ordering.
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