The food is good and nice portions, but service could be
Atmosphere: 3
Food: 5
Service: 3
Patrice Ceide
There was a bone or piece of wood in my veggie patty. I attempted to go back for a refund. Employee tried to argue with me (she said they didn’t make the patties). She said it’s a veggie patty, I asked if it’s expected to have wood in a veggie patty and she just said they didn’t make it. I said I wasn’t trying to argue and just wanted my money back, she said she couldn’t offer a refund and I’d have to come back for a manager. Didn’t even give me a time. Wasn’t empathetic, didn’t offer to swap out for anything else (I would’ve declined anyway but that’s customer service 101, trying to resolve the problem). The experience was terrible and how they handled the situation was just wrong and upsetting.Update: this is the third time I visited to get my money back. I was told the manager would be there after there. I show up at 7:30. Employee tells me he came and left. I am at a loss for words. I was told to come back tomorrow. No specific time, no hey let me get your information so my manager can get back to you, nothing. I’m done wasting my time.Vegetarian options: Veggie patties and curry chickpeas
Atmosphere: 3
Food: 1
Service: 1
Jeff D
On Monday March 18th, about 5:30 I went in and ordered an oxtail dinner. I wanted to order the meal but in separate plates; would you not believe that I'd have to pay for the meat as weighed, then the rice, then the other things. But Lisa, served me with compassion and showed me how to order my meal and saved me money. I joked with her that she wasn't good at sales. All in all a wonderful experience. The jog road store. Worth the visit if you haven't yet.
Atmosphere: 5
Food: 5
Service: 5
micheal cooper
Lisa is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice and Peas, Jerk Chicken, Curry Goat, Brown Stew Chicken, Stew Chicken, Fried Chicken
Vegetarian options: Spinach rice is Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brown Stew Chicken
The food is good and nice portions, but service could be
Atmosphere: 3
Food: 5
Service: 3
There was a bone or piece of wood in my veggie patty. I attempted to go back for a refund. Employee tried to argue with me (she said they didn’t make the patties). She said it’s a veggie patty, I asked if it’s expected to have wood in a veggie patty and she just said they didn’t make it. I said I wasn’t trying to argue and just wanted my money back, she said she couldn’t offer a refund and I’d have to come back for a manager. Didn’t even give me a time. Wasn’t empathetic, didn’t offer to swap out for anything else (I would’ve declined anyway but that’s customer service 101, trying to resolve the problem). The experience was terrible and how they handled the situation was just wrong and upsetting.Update: this is the third time I visited to get my money back. I was told the manager would be there after there. I show up at 7:30. Employee tells me he came and left. I am at a loss for words. I was told to come back tomorrow. No specific time, no hey let me get your information so my manager can get back to you, nothing. I’m done wasting my time.Vegetarian options: Veggie patties and curry chickpeas
Atmosphere: 3
Food: 1
Service: 1
On Monday March 18th, about 5:30 I went in and ordered an oxtail dinner. I wanted to order the meal but in separate plates; would you not believe that I'd have to pay for the meat as weighed, then the rice, then the other things. But Lisa, served me with compassion and showed me how to order my meal and saved me money. I joked with her that she wasn't good at sales. All in all a wonderful experience. The jog road store. Worth the visit if you haven't yet.
Atmosphere: 5
Food: 5
Service: 5
Lisa is the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice and Peas, Jerk Chicken, Curry Goat, Brown Stew Chicken, Stew Chicken, Fried Chicken
Excellent food.
Atmosphere: 5
Food: 5
Service: 5
beautiful people beautiful
Atmosphere: 5
Food: 5
Service: 5
Food was old and disgusting and made me throw up.
Atmosphere: 1
Food: 1
Service: 1
Great service!! Great food!
Atmosphere: 4
Food: 5
Service: 5
Great service & tasty food
Restaurantji Recommends
I called to order the guy was so rude and told me he was too busy to take my
Service: 1
I have always had good food & service at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice and Peas, Spicy Beef Patty, Jerk Chicken Patty, Jerk Chicken
Food was old , they are always out of menu
Atmosphere: 1
Food: 1
Service: 1
Stacy was very nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
Stacy has excellent customer service!!
Atmosphere: 5
Food: 5
Service: 5