Hook Fish & Chicken

I've had this place before and thought I would try them again and im not sure what happened but my food just wasn't good. Not seasoned very well and fried very hard. Not sure I'll be back for round 3 but the staff inside is very nice. Clean resturant with some seating inside if you choose

Atmosphere: 5

Food: 3

Service: 5

First time back after a few years, and the food quality is way down. I didn’t come expecting healthy food, but I also didn’t expect extra salty chicken wings that smelled and tasted like they were fried in old grease, or fried okra balls hard enough to play tennis with. The BBQ wings were pretty decent. Our order was so bad that I had to grab chicken from another restaurant for the party this was ordered for. Lastly, their credit card policy is a bit much — even after showing my ID and physical card. Needless to say, it’s a no for me. Two stars because the staff is nice and the store is clean.

Atmosphere: 3

Food: 1

Service: 4

First time and was super impressed. First off... the young lady was super nice with a big smile and very helpful. Yes it's pretty much all fried food but what it also is is perfectly seasoned and perfectly fried... fried food. Not overly battered or breaded but just right. Had the catfish nuggets with shrimp. Went with okra over fries (reasonable upcharge). Glad I did. Absolutely delicious. Would I prefer the tarter sauce be made in house and not in packets and a lemon wedge rather than bread? Yes, but that's just me and the only nitpick i have. Will definitely be back. Gotta try the chicken, more fish and more of the sides.

Atmosphere: 5

Food: 5

Service: 5

Such an amazing place! The food was beyond delicious! Everything tasted extremely fresh and packed with tremendous Flavor! The staff were very friendly! Felt like a family atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Wonderful experience from start to finish. The staff were so friendly.

Atmosphere: 5

Food: 5

Service: 5

By boys wanted to try this place but I was hesitant. I am SO HAPPY they convinced me to try it out. The chicken, shrimp, and mozzarella sticks were outstanding!!! Service was friendly, and the restaurant was clean. We will definitely be back! Highly recommend

Atmosphere: 5

Food: 5

Service: 5

The food here is so good. The people are always friendly and pleasant. I drive 45 min to just treat myself. Best Hooks there is.

Atmosphere: 5

Food: 5

Service: 5

The customer service of this place has gone down tremendously. Very upsetting.

Atmosphere: 1

Food: 3

Service: 1

ALWAYS GREAT!

Food: 5

Service: 5

Food was okay . Sometimes my chicken be dry.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Seafood

Good service , quick , fresh & hot wings & fries for me & my son as you can see that chicken bone didn't make the CUT 😂 Thanks

Atmosphere: 5

Food: 5

Service: 5

Excellent service food superb I enjoyed everything about it thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood, Catfish, Fried Conch

Awesome spot... Great food... Staff is good too...

Atmosphere: 5

Food: 5

Service: 5

Great customer service from Sam .

Food: 5

Service: 5

The quality of food has decline, crumbs for fries and mini wings for chicken. I remember when this family business first open things have changed. Young lady at register thin frame blond wig stood right in front of me at the sitting bar slung her hair didn't even say excuse me as she attempted to change t.v. channel I kindly got up and sat closer to the door, please speak with her on customer service etiquette.