Worst McDonald’s there is in Royal Palm Beach. They do not answer the phone. I ordered chicken nuggets. It didn’t even bring my sauce. I paid extra for extra sauce. It didn’t bring it either. Plus I asked french fries without salt and they put salt on it. This is the worst McDonald’s there is I don’t know how DoorDash does business with them, and if there is a manager there, she should be responsible at least to answer the phone. The big Mac was thrown nasty, barely no sauce, missing meat
Atmosphere: 1
Food: 1
Service: 1
James Smith
Been at curbside for 20 min still waiting for a McDouble and small fries
Service: 1
Codename _GamerGuy
Everytime I have went to this McDonalds they NEVER give me everything I order. Latest example was this morning. Ordered breakfast food which included 2 meals which include hash browns. No hash browns. Parked went in and “ the store manager” she identified herself as was rude. Never said they were sorry. Got home and remembered I ordered a bag of ice - NO ICE. Had to drive back to the restaurant same rude “store manager” no I’m sorry. So I had words with her then she claimed the employee gave me the ice at the window!! What a lie - I certainly would not drive all he way back to get what I paid for IF I received it. Never will I go back.
Lady Giorgio
This place is horrible. I’ve stood at the register for 7 mins and the “people” behind the counter (I won’t even call them employees because employees are supposed to be working and helping the customer) not one person asked if I needed help… the manager even walked by me and didn’t say a word. Useless service! Thanksgiving Day and not a pleasant person nor service. I took my business elsewhere! And I’d recommend everyone else do the same.
(If someone was wondering why I didn’t order off the kiosk or online, it’s because the kiosk and online app do not offer the substitutions that I was looking for and I needed to have a human being make the substitutions at the register- don’t get me started on why I didn’t go to the drive-through and ask them to make the changes because that’s just a joke in and of itself)
Service: 1
mark Conklin
Typical unhealthy crappy nasty food.
Asiel Marquez
Very good ! As usual
Atmosphere: 5
Food: 5
Service: 5
John Obrien
You get what you expect
Atmosphere: 5
Food: 5
Service: 5
Aliaksei Liutomski
The worst service I’ve ever seen. You’ll wait 30 minutes for your coffee, and no one will bother to tell you that the machine isn’t working. Zero out of a hundred. The manager couldn’t care less about the customers — a completely inadequate person with no understanding of even the most basic things.
Service: 1
Above Average More
I don't usually leave bad reviews. However there were 8 people standing around in the kitchen and NO ONE in line... it LITERALLY took 25 mins to get a couple burgers and a couple wraps... they forgot the mcchicken I paid for and of course they forgot the sauces. Why wouldn't they...
Atmosphere: 3
Food: 3
Service: 1
Sky Jump
I love this drive thru because it’s quick and they always get my orders right.
You know a McDonald's is good when your wife says it's the hottest food she's eaten all day (and we just got back from a theme park). They honored my no salt request for the fries, which I'm super grateful for. Food was done fast, on point, workers there are chill and the place is clean. Love the Halloween decor!
Atmosphere: 5
Food: 5
Service: 5
Ashlyn Martinez
Started coming to this McDonalds because the one down the street had a nasty Hispanic manager that messes up every order and doesn't care. Now I see he is here, I wanted to leave but decided to give it a chance and nope, there was hair on my kids happy meal box, and the fries looked like it had old brown bits of some sort on it. Won’t be coming back here or any McDonald’s this manager is at. I won’t even bother complaining to him bc last time I got laughed at by him and was offered no other solution or anything. This is so upsetting. The last problem was when he sold my 4yro a blob of tartar sauce instead of nuggets! And now this! He clearly does not care about paying customers and children. Also, all the tables were a mess
Ariel Fuentes
Always good and fast
Atmosphere: 5
Food: 5
Service: 5
Caridad Ofarrill
The manager spainsh lady is soooo so rude my god it crazy how she talks to people.ya gotta do better
Worst McDonald’s there is in Royal Palm Beach. They do not answer the phone. I ordered chicken nuggets. It didn’t even bring my sauce. I paid extra for extra sauce. It didn’t bring it either. Plus I asked french fries without salt and they put salt on it. This is the worst McDonald’s there is I don’t know how DoorDash does business with them, and if there is a manager there, she should be responsible at least to answer the phone. The big Mac was thrown nasty, barely no sauce, missing meat
Atmosphere: 1
Food: 1
Service: 1
Been at curbside for 20 min still waiting for a McDouble and small fries
Service: 1
Everytime I have went to this McDonalds they NEVER give me everything I order. Latest example was this morning. Ordered breakfast food which included 2 meals which include hash browns. No hash browns. Parked went in and “ the store manager” she identified herself as was rude. Never said they were sorry. Got home and remembered I ordered a bag of ice - NO ICE. Had to drive back to the restaurant same rude “store manager” no I’m sorry. So I had words with her then she claimed the employee gave me the ice at the window!! What a lie - I certainly would not drive all he way back to get what I paid for IF I received it.
Never will I go back.
This place is horrible. I’ve stood at the register for 7 mins and the “people” behind the counter (I won’t even call them employees because employees are supposed to be working and helping the customer) not one person asked if I needed help… the manager even walked by me and didn’t say a word.
Useless service! Thanksgiving Day and not a pleasant person nor service.
I took my business elsewhere! And I’d recommend everyone else do the same.
(If someone was wondering why I didn’t order off the kiosk or online, it’s because the kiosk and online app do not offer the substitutions that I was looking for and I needed to have a human being make the substitutions at the register- don’t get me started on why I didn’t go to the drive-through and ask them to make the changes because that’s just a joke in and of itself)
Service: 1
Typical unhealthy crappy nasty food.
Very good ! As usual
Atmosphere: 5
Food: 5
Service: 5
You get what you expect
Atmosphere: 5
Food: 5
Service: 5
The worst service I’ve ever seen. You’ll wait 30 minutes for your coffee, and no one will bother to tell you that the machine isn’t working. Zero out of a hundred. The manager couldn’t care less about the customers — a completely inadequate person with no understanding of even the most basic things.
Service: 1
I don't usually leave bad reviews. However there were 8 people standing around in the kitchen and NO ONE in line... it LITERALLY took 25 mins to get a couple burgers and a couple wraps... they forgot the mcchicken I paid for and of course they forgot the sauces. Why wouldn't they...
Atmosphere: 3
Food: 3
Service: 1
I love this drive thru because it’s quick and they always get my orders right.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered without onions and they put them on.
Food: 4
Service: 5
You know a McDonald's is good when your wife says it's the hottest food she's eaten all day (and we just got back from a theme park). They honored my no salt request for the fries, which I'm super grateful for. Food was done fast, on point, workers there are chill and the place is clean. Love the Halloween decor!
Atmosphere: 5
Food: 5
Service: 5
Started coming to this McDonalds because the one down the street had a nasty Hispanic manager that messes up every order and doesn't care. Now I see he is here, I wanted to leave but decided to give it a chance and nope, there was hair on my kids happy meal box, and the fries looked like it had old brown bits of some sort on it. Won’t be coming back here or any McDonald’s this manager is at. I won’t even bother complaining to him bc last time I got laughed at by him and was offered no other solution or anything. This is so upsetting. The last problem was when he sold my 4yro a blob of tartar sauce instead of nuggets! And now this! He clearly does not care about paying customers and children. Also, all the tables were a mess
Always good and fast
Atmosphere: 5
Food: 5
Service: 5
The manager spainsh lady is soooo so rude my god it crazy how she talks to people.ya gotta do better
Atmosphere: 1
Food: 5
Service: 1
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