McDonald's
2421 Okeechobee Blvd, West Palm Beach
(561) 686-7177
Recent Reviews
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On 02/24/2025 I was traveleing for business in that area. I stopped by and bought an egg mcmuffin and a medium caramel frappe no whipe cream at 6:48 a.m thru the drive thru. 1st the guy at the drive thru did not give me any receipt and did not ask me if I dnt want my receipt. Got my caramel frappe waited to be at my work location to start eating. Thats when i tasted the frappe. That frappe tasted really bad. That caramel tasted like the milk went really really really bad and used the expired milk for the frappe. It was too late to go back as i was going to be late for work if I have to go back to that location. Called the 800# telling me someone from that store will give me a call back which I am still waiting. The worst part is i passed a lot of mcdonald on my way. Nope I decided to order from a store 35 to 40 miles from my house to waste my money and my breakfast. Please everyone if you go to any store, ask them for receipt and also take a sip to make sure the drink is good or not. I am still waiting for the call and my refund
Recommended dishes: Egg Mcmuffin
It's really cool inside with all the stuff in cases, cars and things, the service is very good, food is good, lots of seats and parking spots.
Parking: Lots of parking around the building
Kid-friendliness: Yes, very kid friendly
Wheelchair accessibility: Yes, this is important to me and lots of parking and free and places to sit
Atmosphere: 5
Food: 5
Service: 5
Terrible service, the McDonald's employees did not want to attend and there were three of them sitting looking at their phones.
Atmosphere: 1
Food: 1
Service: 1
Excellent attention from more humane and considerate staff with their clients. Thank you so much
Atmosphere: 5
Food: 5
Service: 5
Very clean, i like that.
Atmosphere: 5
Food: 4
Service: 4
For most part one of the better ones to go to
Atmosphere: 3
Food: 3
Service: 3
Raquel the bumpy face manager she is horrible she be in the lobby laughing and kekeke when her employees need help that is highly inappropriate they messed up my order they called here 8 times and she didn’t come to the front
They never answer the phone
They have a cell phone as a business number and they don’t answer
Customer service is terrible
Atmosphere: 1
Food: 1
Service: 1
I bought a crispy chicken sandwich two of those ,there is nothing inside the burger ,the bun was skinny, worst burger i had ,I guess chicken and bun was out of date ,feel so upset
Food: 1
I was not happy with this McDonald's. They didn't put the double cheeseburger that I had in my order.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
I was stuck in the toilet and they didn't help me
Atmosphere: 2
Food: 4
Service: 1
Very nice place...
Atmosphere: 5
Food: 5
Service: 5
This Mcdonald’s is trash. People that work here are rude and lie to you for no reason. They get your order wrong every time. Like if you don’t like your job then quit don’t treat people bad because of it. Better off going to the one on military that one is good.
Atmosphere: 1
Food: 1
Service: 1
This location flat out sucks! Got to the drive thru at 430 am, no one said anything , I called the store number but, got the voicemail. Maybe the ringing woke them up because finally in a low voice I was asked my order. Receipt day 434, I paid went to 2nd window. At 439 I got out of my vehicle and knocked on windows to ask if everything was okay, there were three people inside at least and all three looked at me but, no one came to window. After that I grabbed my phone and began to record, the recording begins at 440, you can see me knocking on window and finally someone comes to window saying they were cooking the food. I told them I was ignored and at this point 6 minutes later I just want my refund. This night crew sucks .
Service: 1
It's always a pleasure to go there.
Atmosphere: 5
Food: 5
Service: 5
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