Recommended dishes: Broccoli and Cheese Soup, Scones, Breakfast Sandwich Feast, Orange Scone, Bistro French Onion Soup, Asiago Bagel
Belen Gonzalez
Excellent service and menu!!
Atmosphere: 5
Food: 5
Service: 5
Joe L.
That french dip looked delicious on the commercial. See the pic of what I was served. Not enough meat for a half sandwich when I paid for a whole. My soup portion was also half of what my wife got for a cup of soup. Two stars, the food was decent.
Food: 2
Service: 2
Jadelyn Bruce
ordered online pick up. this is how my unmodified cheesesteak french dipper came… my asiago sandwich wasn’t an asiago bagel and i paid for an extra bagel which I did not recieve. panera is going downhill and didn’t help with my order issues
Food: 2
Service: 3
Robert King
Lost my pickup order on two separate occasions.
Atmosphere: 1
Food: 1
Service: 1
Bob Irish
Forgot half the ingredients on my $15 sandwhich. Do not order pickup without checking sandwich
Food: 1
Leeza Hinton-Russell
I’ve gotten a half grilled cheese and a half tuna sandwich on two different days . Each day I felt increased heart rate after eating those sandwiches. I will never go back! The avocado toast is good though no problem there
Atmosphere: 2
Food: 2
Service: 1
Elizabeth Ortiz
Terrible service, our order was incorrect. Food was lukewarm. The bathroom was disgusting. The men’s was out of order and the women’s restroom was a disaster. The employees were conversing, loud inappropriate talk. The restaurant was messy as well. Won’t be returning to this location, do not recommend.
Atmosphere: 1
Food: 2
Service: 1
Juan Manuel González Arenas
Terrible Experience – FOOD POISONING I had a very bad experience at this Panera location. After eating one of their sandwiches, I ended up with food poisoning. It was extremely bad and ruined my entire day. I expect better food safety standards from a place like Panera. Definitely not coming back.
The service at the village location has dramatically declined. It takes forever for your food. Employees are more interested in talking to themselves. I walked up to the counter and there were 3 employees one was actually working the other two were talking and then started to argue about who had to come take my order. I don’t know what happened to this location.
E Money
Took 20 minutes after ordering to be told they didn’t have a menu item I ordered. Also have terrible customer service response to this, not really wanting to help at all with their mistake. On top of that this was the first to go spoon I grabbed from their container. Edit to add: the spoon I was given in my bag was covered in crumbs even worse than that one.
Atmosphere: 1
Food: 3
Service: 1
Daysha B
Second time going to this Panera and second time they got my ordered wrong. I ordered oatmeal with no pecans and there was still nuts in it but the receipt even had no pecans. The first time I came here, I waited 30 minutes for a bagel. Poor service.
Atmosphere: 2
Food: 3
Service: 1
Burhan Buyukbayraktar
Incompetent employees who cannot heat and serve 4 bagels in 20 minutes. This isn't the first problem I've had, the same grumpy employees over and over again. I don't think a big brand would need a few capricious and incompetent employees!!
Atmosphere: 1
Food: 1
Service: 1
Steven O'Reilly
Not only did you have to put a code in to use the restroom, the restrooms were nasty!
Everything so fresh & delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli and Cheese Soup, Scones, Breakfast Sandwich Feast, Orange Scone, Bistro French Onion Soup, Asiago Bagel
Excellent service and menu!!
Atmosphere: 5
Food: 5
Service: 5
That french dip looked delicious on the commercial. See the pic of what I was served. Not enough meat for a half sandwich when I paid for a whole. My soup portion was also half of what my wife got for a cup of soup. Two stars, the food was decent.
Food: 2
Service: 2
ordered online pick up. this is how my unmodified cheesesteak french dipper came… my asiago sandwich wasn’t an asiago bagel and i paid for an extra bagel which I did not recieve. panera is going downhill and didn’t help with my order issues
Food: 2
Service: 3
Lost my pickup order on two separate occasions.
Atmosphere: 1
Food: 1
Service: 1
Forgot half the ingredients on my $15 sandwhich. Do not order pickup without checking sandwich
Food: 1
I’ve gotten a half grilled cheese and a half tuna sandwich on two different days . Each day I felt increased heart rate after eating those sandwiches. I will never go back! The avocado toast is good though no problem there
Atmosphere: 2
Food: 2
Service: 1
Terrible service, our order was incorrect. Food was lukewarm.
The bathroom was disgusting. The men’s was out of order and the women’s restroom was a disaster.
The employees were conversing, loud inappropriate talk. The restaurant was messy as well. Won’t be returning to this location, do not recommend.
Atmosphere: 1
Food: 2
Service: 1
Terrible Experience – FOOD POISONING
I had a very bad experience at this Panera location. After eating one of their sandwiches, I ended up with food poisoning. It was extremely bad and ruined my entire day. I expect better food safety standards from a place like Panera. Definitely not coming back.
Let me know if you want to tweak it further.
Food: 1
Food is always good
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Greek Salad, Chocolate Chipper Cookie, Breakfast Sandwich Feast, Toasted Garden Caprese
Restaurantji Recommends
The service at the village location has dramatically declined. It takes forever for your food. Employees are more interested in talking to themselves. I walked up to the counter and there were 3 employees one was actually working the other two were talking and then started to argue about who had to come take my order. I don’t know what happened to this location.
Took 20 minutes after ordering to be told they didn’t have a menu item I ordered. Also have terrible customer service response to this, not really wanting to help at all with their mistake. On top of that this was the first to go spoon I grabbed from their container.
Edit to add: the spoon I was given in my bag was covered in crumbs even worse than that one.
Atmosphere: 1
Food: 3
Service: 1
Second time going to this Panera and second time they got my ordered wrong. I ordered oatmeal with no pecans and there was still nuts in it but the receipt even had no pecans. The first time I came here, I waited 30 minutes for a bagel. Poor service.
Atmosphere: 2
Food: 3
Service: 1
Incompetent employees who cannot heat and serve 4 bagels in 20 minutes. This isn't the first problem I've had, the same grumpy employees over and over again. I don't think a big brand would need a few capricious and incompetent employees!!
Atmosphere: 1
Food: 1
Service: 1
Not only did you have to put a code in to use the restroom, the restrooms were nasty!
Atmosphere: 2
Food: 5
Service: 5
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