I don't really get the bad reviews of this place. It is an airport sandwich place so I'm not exactly sure what kind of expectations people have. However, my experience was quite lovely. I wanted to add red onions to a flatbread, no problem. And no charge. The sandwich maker then asked if I would like that on a sub roll instead? Yes, I would. It was delivered piping hot and delicious. Was the cashier knew and didn't know what she was doing, also yes. There was nothing major. They were working within the parameters of what their management has given them, and they were kind and engaging throughout the process. If you feel like you should have a higher level of service, the Delta sky lounge is right down the concourse
Atmosphere: 4
Food: 5
Service: 4
Gina Berrios
I travel 3xs a month for work and never had an issue getting a favorite sandwich but Marie closed the eatery at 7pm and it's supposed to close at 8..Was standing there for service and she turned the lights off and said get a pre-made sandwich that I didn't want!!! Very disappointed in her lack of customer service. Hire someone that can service a customer until 8pm closing time! š
Atmosphere: 3
Food: 1
Service: 1
Vladislav Stakev
Nice place to stop.
Atmosphere: 5
Food: 5
Service: 5
Hans Hurdle
Never crowded, rarely delayed, close to everything
Samantha
The lady that is working at the register today is very rude and unprofessional. The sandwich wasn't even good a little bit. I definitely would not recommend this restaurant... Keep walking right on past, and try a more friendly place. I spent 18 dollars on a club sandwich that I couldn't even add onions on, and A drink.
Atmosphere: 1
Food: 1
Service: 1
Stephen Newton
Ordered a standard breakfast flatbread. Was told it would take 15 minutes, after 35 minutes I asked but it was still in the oven, burned. There were comments among the staff about someone ordering a āflatbread in the morningā, so I assume itās my fault for ordering a breakfast option in the morning. If youāre traveling, beware. The servers will simply stand back and chat away, you may not get your order.
Atmosphere: 3
Service: 2
isabel Danielak
It was convenient & itās airport food. The grilled cheese is never a bad choice for me & actually other sandwiches looked good too.
Atmosphere: 5
Food: 5
Service: 4
RUTH BARCO
Thank you Lissany for the turkey club recommendationā¦ delish I had to get a second to go. And Meli for your sweet hospitality !5āļø
Atmosphere: 5
Food: 5
Service: 5
card player21
Place is just gross. PBI needs to kick this place out and get an actually good restaurant in here. Waist of money and space.
Atmosphere: 1
Food: 1
Service: 3
Matt Peevy
Employees said they will only sell bagels and refused to make anything else.
I had a veggie sandwich. I wanted to replace the cheese with an additional vegetable. But they wanted an upcharge. For a measly sandwich with no protein.
Atmosphere: 3
Food: 1
Service: 2
michaela greene
Thanks so much for the military discount! Lovely chicken pesto flatbread with a smile from Matthew! š
Atmosphere: 3
Food: 5
Service: 5
Alparslan Avcı
I think I probably had the worst sandwich of my life.
Kevin Wright
Ordered a veggie sandwich and a cubano. Found out, I've we boarded, that a chicken sandwich had been accidentally put in the bag instead of the veggie sandwich. Super disappointing to get the order wrong.
Side note, the cubano was pretty good but due to dietary restrictions the second sandwich couldn't be eaten.
Atmosphere: 2
Food: 4
Service: 1
J L
The reviews are bad across the board for a reason. Extremely slow and incompetent service. Employees struggle with English and create confusion.
I don't really get the bad reviews of this place. It is an airport sandwich place so I'm not exactly sure what kind of expectations people have. However, my experience was quite lovely. I wanted to add red onions to a flatbread, no problem. And no charge. The sandwich maker then asked if I would like that on a sub roll instead? Yes, I would. It was delivered piping hot and delicious. Was the cashier knew and didn't know what she was doing, also yes. There was nothing major. They were working within the parameters of what their management has given them, and they were kind and engaging throughout the process. If you feel like you should have a higher level of service, the Delta sky lounge is right down the concourse
Atmosphere: 4
Food: 5
Service: 4
I travel 3xs a month for work and never had an issue getting a favorite sandwich but Marie closed the eatery at 7pm and it's supposed to close at 8..Was standing there for service and she turned the lights off and said get a pre-made sandwich that I didn't want!!! Very disappointed in her lack of customer service. Hire someone that can service a customer until 8pm closing time! š
Atmosphere: 3
Food: 1
Service: 1
Nice place to stop.
Atmosphere: 5
Food: 5
Service: 5
Never crowded, rarely delayed, close to everything
The lady that is working at the register today is very rude and unprofessional. The sandwich wasn't even good a little bit. I definitely would not recommend this restaurant... Keep walking right on past, and try a more friendly place. I spent 18 dollars on a club sandwich that I couldn't even add onions on, and A drink.
Atmosphere: 1
Food: 1
Service: 1
Ordered a standard breakfast flatbread. Was told it would take 15 minutes, after 35 minutes I asked but it was still in the oven, burned. There were comments among the staff about someone ordering a āflatbread in the morningā, so I assume itās my fault for ordering a breakfast option in the morning. If youāre traveling, beware. The servers will simply stand back and chat away, you may not get your order.
Atmosphere: 3
Service: 2
It was convenient & itās airport food. The grilled cheese is never a bad choice for me & actually other sandwiches looked good too.
Atmosphere: 5
Food: 5
Service: 4
Thank you Lissany for the turkey club recommendationā¦ delish I had to get a second to go. And Meli for your sweet hospitality !5āļø
Atmosphere: 5
Food: 5
Service: 5
Place is just gross. PBI needs to kick this place out and get an actually good restaurant in here. Waist of money and space.
Atmosphere: 1
Food: 1
Service: 3
Employees said they will only sell bagels and refused to make anything else.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had a veggie sandwich. I wanted to replace the cheese with an additional vegetable. But they wanted an upcharge. For a measly sandwich with no protein.
Atmosphere: 3
Food: 1
Service: 2
Thanks so much for the military discount! Lovely chicken pesto flatbread with a smile from Matthew! š
Atmosphere: 3
Food: 5
Service: 5
I think I probably had the worst sandwich of my life.
Ordered a veggie sandwich and a cubano. Found out, I've we boarded, that a chicken sandwich had been accidentally put in the bag instead of the veggie sandwich. Super disappointing to get the order wrong.
Side note, the cubano was pretty good but due to dietary restrictions the second sandwich couldn't be eaten.
Atmosphere: 2
Food: 4
Service: 1
The reviews are bad across the board for a reason. Extremely slow and incompetent service. Employees struggle with English and create confusion.
Atmosphere: 1
Food: 2
Service: 1
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