Pollo Tropical
2611 Okeechobee Blvd, West Palm Beach
(561) 688-0578
Recent Reviews
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2611 Okeechobee Blvd, West Palm Beach
(561) 688-0578
Nice and efficient service. Food was fresh and tasty not to mention pretty healthy too
Atmosphere: 5
Food: 5
Service: 5
Great service
Flan desert is worth a try.
Atmosphere: 5
Food: 5
Service: 5
Really clean and nice place. It's like a fast food place but with real food cooked right there. You can smell the delicious food as it cooks.
Atmosphere: 5
Food: 5
Service: 5
Very unprofessional and inconsistent location. They've taken drive thru orders on more than one occasion knowing they were out of certain items (at 4pm in the afternoon btw, which is ridiculous) on the menu without informing me in advance, accepted payment at the window and then informed of missing items when I ask why my order isn't correct. Very upsetting! I've tried to call the location and customer service; there's no direct number and customer service doesn't answer. So I will not be recommending this place or going back. They also intentionally do not provide a receipt so you can't report them to corporate.
Service: 1
The food is outstanding!!
Atmosphere: 5
Food: 5
Service: 5
The worst PT I’ve ve been to period !
Burnt as hell chicken dry obviously with no flavor, please management pay attention ! Hire some qualified grill personnel life is too short to eat burnt chicken !! Plus at 25 $ bucks not cheap !!
Atmosphere: 1
Food: 1
Service: 3
Excellent food. You can't go wrong.
Atmosphere: 4
Food: 5
Service: 5
Great grilled chicken on the bone. All the sides are authentic. Wish they had more locations!
Atmosphere: 5
Food: 5
Service: 5
Went through drive through last night for food was told 20 minutes for chicken to park. Waited 25 minutes went inside and was told 15 more minutes. After that I went back in and stood at the counter. My order wasn’t on the screen and the other car waiting with me hadn’t gotten his order either. Was rude and condescending
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The portions seem small, but the service was great.
Atmosphere: 5
Food: 5
Service: 5
Amazing today. Good taste and a good attention, especially Ambrya she was attending very well to everyone and keeping clean the place.
Atmosphere: 5
Food: 5
Service: 5
I love it
Atmosphere: 5
Food: 5
Service: 5
Very good food
Atmosphere: 5
Food: 5
Service: 5
Better 🐔 than most fast food, special thanks to staff
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