Pollo Tropical

2611 Okeechobee Blvd, West Palm Beach
(561) 688-0578

Recent Reviews

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J Faust

Hot & excellent. Great service

Atmosphere: 5

Food: 5

Service: 5

BRAM CO. PAINTING

Great food

Atmosphere: 5

Food: 5

Service: 5

Sabrina Colon

They stop serving chicken at a certain time because they don’t want to cook! Like what!!!! I never heard of such a thing . They only serve Chopi chop but no other meals mind you this is through open hours !

Atmosphere: 1

Food: 1

Service: 1

E H

Food was cold after waiting

Atmosphere: 2

Food: 3

Service: 2

Cindy Sweet

Food still good

Atmosphere: 5

Food: 4

Service: 5

juan abreu

chicken was burnt but still recommend

Atmosphere: 5

Food: 5

Service: 5

Falkon rent a car

Good place , but chicken was very ccoked

Atmosphere: 4

Food: 3

Service: 5

Minnie Marie

We had lots of questions at the drive thru and Valeria was very patient and kind.

Atmosphere: 5

Food: 5

Service: 5

Noeline

Received chicken order without chicken. Poor quality. DO NOT GO TO THIS RESTAURANT!

Atmosphere: 1

Food: 1

Service: 1

howey mose

Not bad, but $3 for a bottle water sucks

Atmosphere: 4

Food: 4

Service: 4

Acura Amanda

Worst restaurant we could not even get food or order if that! Angry Karen was blocking the entire drivethru and getting out of her car yelling at people making it an unsafe place to eat. They need to do better with traffic control and security we will never come here again

Atmosphere: 1

maudy alvarez

I order a chicken quesadilla , but when I open was a burrito and i ask to the person he said this is a quesadilla...I said..no this is a burrito...and he insisted that is a quesadilla and was nasty his answer...the services people was talking over the food without mask...is terrible this pollo tropical store

Atmosphere: 2

Service: 1

Jim Bourne

Chicken dry tea was old

Atmosphere: 3

Food: 1

Service: 4

NsaneBeauti

Saw a commercial advertising the rope vieja. Opened up my platter to find a small Palm size portion. Not even enough for half the rice portion they gave me. 😔 I understand it gets busy in the drive thru but give people the full portions Everytime. Disappointed is an understatement

Geo Thompson

I always get great service from this location. Raquel and Steve, are always amazing and the food is fresh!

Atmosphere: 5

Food: 5

Service: 5

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