Rita's Italian Ice & Frozen Custard
4587 Okeechobee Blvd #130, West Palm Beach
(561) 223-2603
Recent Reviews
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Daphne is so lovely, such a smart on point lady. Custard and key lime slushy was delicious! We will go back and I will bring my friends!
Atmosphere: 5
Food: 5
Service: 5
Best custard and ice ever!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Ice Cherry
Lydia G blessed our night with that cherry ice vanilla custard combo. She knows how to whip up a good cup of Rita’s that’s for sure
Terrible. just terrible. I'm literally 11 years old right now, and it was the 21 this year on June and it took us a waste of time to get there, we wanted simple orders, My little brother wanted a large cone with vanilla custard and sprinkles, and we got it, wasn't even a swirl. Literally a glop of icecream, he couldn't even eat it, it was falling apart. I had wanted a large cup of banana custard and this happened before we got our stuff, I wanted it with whip cream on it and this girl came out here with a cup of vanilla, and it was more sturdy then when she came out with the correct order and my little brother's order, we literally had to leave and they can't even take 50 or 100 dollar bills. Y'all have a freezer problem aswell, Dum and dummer working together, race Trac is a gas station and has better ice cream than Rita's
Atmosphere: 1
Food: 2
Service: 1
My last visit to Rita’s sucked. The manager made my mango ice with vanilla custard, and it was hardly any vanilla custard . he cheats the customer very rude bad customer service he is. This is the one on Okeechobee Boulevard in West Palm Beach. Going to Rita,s this Italian ice supposed to be a really good time of the day and a good relaxing experience but it sucked . He ruined it for us very arrogant and not professional, I won’t be seeing you no time soon and I will not recommend it to any of my friends . We all know that you are worried about your food cost. That’s why you put very little custard on your product. You should be ashamed of yourself.
Very good frozen custard
Atmosphere: 5
Food: 5
Service: 5
Nice area outside to sit and enjoy great custard and Italian ice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Custard
I love Rita's but the price of sandwiches is ridiculous. $25 for a 6 pack leaves a sour taste.
The best Custard if anywhere. the cream ices were delicious.
Atmosphere: 5
Food: 5
Service: 5
My favorite place to go. This is where I go when I’m treating myself or need a pick me up. The different flavors of Italian Ice & Custard they offer makes it worth every trip. The customer service is top notch and you won’t be there long waiting. I was so excited when they opened the new location on Okeechobee. I highly recommend this sweet treat and they offer sugar free choices.
Restaurantji Recommends
I have done uber eats about 3 times from this store and everything was great. Service and presentation was awesome. However, today I was so disappointed with my order of 4 Italian Ice Flight. The presentation and quantity was awful, not acceptable.The ice was just dumped into the containers and was half filled. I called the store to speak with the manager and was told by the young man that answered the phone that the manager was away for 2-3 wks and that there was a long line and he had to go after I explained the issues I had with my order. This is not acceptable and regardless of how busy or how long the line was that my order should have been rushed and sent to me in that manner. I did take pictures and sent it to Uber Eats. Hopefully, the manager will look into this and respond.
Best ice cream ever!!!!
Customer service was amazing & our sweet frozen treats were yummy! Quick, fun & easy date night
So yummy! Great customer service.
The Italian ice & frozen custard is really good. You order & eat outside which is not ideal in the Florida heat.
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