I purchased a Chicken Fajita Bowl with rice, black beans, corn, cabbage, grilled chicken, and the various sauces it comes with. Upon tasting the top of the bowl, the chicken, corn, and rice were luke warm. As I sampled the other food items, I discovered that the black beans were ice cold! Like they were just taken from the refrigerator!Upon speaking to the young man who is the manager about the cold beans, he simply said that's the way they came, then he chuckled as he walked away from me!As a loyal customer of other Sweet Green franchises in Massachusetts where I live, I knew that this was NOT how the beans were prepared. I also knew that as a manager, this young man of color displayed poor customer service! Not only did he lie about the proper food temperature, but he made no effort to remedy my dissatisfaction.To simply turn his back and walk away was rude, dismissive, and unbecoming of one entrusted to a leadership position in company that prides itself on serving healthy food. I dare say if I were a Caucasian customer in this West Palm Beach Florida store, he would NOT have displayed such rude and dismissive conduct!I would NOT recommend eating at the Sweet Green on South Rosemary in the "Square!"
Atmosphere: 3
Food: 1
Service: 1
Diane Harriman
This was my family’s first time eating at Sweetgreen The food was fresh and I liked the chalkboard with the details of all their ingredients & where they are from. But that’s about it. The employees weren’t friendly. We came at 2pm and they were out of salmon and avocado. When I saw them putting avocado on a bowl and asked if I could have some they said it’s “for online orders only.” Excuse me? No further explanation or “sorry for the inconvenience.”The ordering was confusing and they didn’t take the time to explain. I decided to make my own bowl and kept hearing that will be extra. I don’t like places that nickel and dime you. We spent $87 for 5 people. With so many delicious options in the area, we don’t plan on coming back.
Atmosphere: 2
Food: 3
Service: 1
Tara O
Unfriendly staff, not welcomingHad to fight to get a side of hummus for my child. Won’t go back
L. B
Not a worthy place to eat atThe blond girl who helped us , was so slow and had no idea what she was doing! Food is very average you can easy pay half of the price somewhere else and get a much better food and much better custom
Atmosphere: 1
Food: 1
Service: 1
Leonardo Barros
The food is always fresh, the place is always clean and the staff is very efficient. I usually eat here a couple times per week. Lately, I’ve been ordering the Salmon but my GF loves the new Italian bowl.
Atmosphere: 5
Food: 5
Service: 5
Shannon Martin
They never put chicken on my salad when the salad comes with chicken so the entree salad goes from a meal to a large side salad and I have to order something else. Wondering if this is a scam it has happened so many times…
Atmosphere: 3
Food: 3
Service: 1
Bradley Herms
Got the Chicken Avocado Ranch Salad with spinach add cucumber and yellow peppers. Was a great random stop to get food. Would come back
roseann ferriolo
Arrived at 7:30 on Sunday night..all salad bins were empty..Chicken looked so dry n unappealing. Out of mushroom option.. Bread stale. I come here all the time. I only saw,2 employees working very hard and were super nice. But overwhelmed... sad... I paid for a salad I didn't even want since you were out of options.
Atmosphere: 5
Food: 1
Service: 5
Kenza Sakrouhi
Good service, nice sitting area.
Atmosphere: 5
Food: 5
Service: 5
Lin H.
701 S Rosemary aveWest palm beach , Florida1/1/20242pm10 personsVery nice lunch salad , I love that it was made in front of us and that the portion was very filling .I had the vegan mushroom salad and the rest of my group had the chicken salad . One has to order your salad up front and pay . Seating isn't the most comfortable.I do want to warn you if you go into this location bring a sweater because they keep the restaurant pretty cold .Parking is in garage near by .
Came into your store on Wednesday, Nov 15th around 1:15pm ordered a salad with some extra chicken and an Olipop Classic coke. Paid with my credit card an amount roughly around $27.00 and gave the person checking me out a couple dollars in cash for making my salad. What I failed to do at the time was pick up my 2nd credit card receipt and thought to myself when I left that I should have taken it because low and behold the person who cashed me out gave themselves a $25.00 tip! I have tried calling the restaurant, texting via their messaging service and to no avail. I have disputed the credit card charge in the hopes that someone from your restaurant will pick up the phone and make this situation right. To others reading this… don’t use your credit card at this store or if you do be sure and pick up your copy of the receipt and be sure if you give a cash tip that you make a zero or spell out zero on the receipt you leave because this will happen to you too. I am so disgusted with humanity after this violation! The audacity of this person to think I would not have noticed… shame on you, do better… happy to report that as of 11/21/23 at 9:48am this matter is being looked into and a credit is being issued for the fraudulent tip charge of $26.70.
Donna B.
Where. Has. This. Place. Been. My. Whole. Life. !!!Quality ingredients, and made in front of you as you walk down the front of the counter. You can choose from their menu, or you can make your own. I loved how they ask how much dressing you want -- I'm a heavy dressing girl, so "muah." You can get (or not get) bread with your salad or bowl, and they have good quality drinks available. There isn't a whole lot of seating inside, so you may want to see about sitting in the outside area just out the door. This is just across the road from the Palm Beach Convention Center, and the attached Hilton, so be aware of this as a great and healthy eating option if you're there. If you're at the PBCC and have an hour to eat, you can grab something here. Loved this! Delicious and healthy food...no matter how much dressing you like. :)
joe black
1 STAR ISNT LOW ENOUGH. THE STAFF IS SUCH GARBAGE, I WILL NEVER GO TO ANY SWEET GREEN LOCATION EVER AGAIN. NEVER HAVE I HAD TO INTERACT WITH SUCH RUDE LITTLE GARBAGE PEOPLE. THE FACT THAT PEOPLE LIKE THIS REPRESENT THE COMPANY IS ABSOLUTELY RIDICULOUS. CAN'T WAIT FOR THE ROBOTS TO TAKE ALL THEIR JOBS AND ACTUALLY BE PLEASANT. THE DEPOPULATION AGENDA MAKES SENSE NOW, DOESN'T IT?
Atmosphere: 1
Food: 1
Service: 1
Chris M.
I would have to say this place is average. The prices seem high with anything extra in with an additional charge. I wanted avocado. Oh... that is extra. I wanted to add some protein. Did I mention that is extra? A simple salad can cost you an arm and a leg. The did have outdoor as well as indoor seating. The service was good as two people offered to help me make a selection. I like the ac so I stayed inside.Overall it was nothing to brag about. I did like what I had although I thought is was overpriced.
I purchased a Chicken Fajita Bowl with rice, black beans, corn, cabbage, grilled chicken, and the various sauces it comes with. Upon tasting the top of the bowl, the chicken, corn, and rice were luke warm. As I sampled the other food items, I discovered that the black beans were ice cold! Like they were just taken from the refrigerator!Upon speaking to the young man who is the manager about the cold beans, he simply said that's the way they came, then he chuckled as he walked away from me!As a loyal customer of other Sweet Green franchises in Massachusetts where I live, I knew that this was NOT how the beans were prepared. I also knew that as a manager, this young man of color displayed poor customer service! Not only did he lie about the proper food temperature, but he made no effort to remedy my dissatisfaction.To simply turn his back and walk away was rude, dismissive, and unbecoming of one entrusted to a leadership position in company that prides itself on serving healthy food. I dare say if I were a Caucasian customer in this West Palm Beach Florida store, he would NOT have displayed such rude and dismissive conduct!I would NOT recommend eating at the Sweet Green on South Rosemary in the "Square!"
Atmosphere: 3
Food: 1
Service: 1
This was my family’s first time eating at Sweetgreen The food was fresh and I liked the chalkboard with the details of all their ingredients & where they are from. But that’s about it. The employees weren’t friendly. We came at 2pm and they were out of salmon and avocado. When I saw them putting avocado on a bowl and asked if I could have some they said it’s “for online orders only.” Excuse me? No further explanation or “sorry for the inconvenience.”The ordering was confusing and they didn’t take the time to explain. I decided to make my own bowl and kept hearing that will be extra. I don’t like places that nickel and dime you. We spent $87 for 5 people. With so many delicious options in the area, we don’t plan on coming back.
Atmosphere: 2
Food: 3
Service: 1
Unfriendly staff, not welcomingHad to fight to get a side of hummus for my child. Won’t go back
Not a worthy place to eat atThe blond girl who helped us , was so slow and had no idea what she was doing! Food is very average you can easy pay half of the price somewhere else and get a much better food and much better custom
Atmosphere: 1
Food: 1
Service: 1
The food is always fresh, the place is always clean and the staff is very efficient. I usually eat here a couple times per week. Lately, I’ve been ordering the Salmon but my GF loves the new Italian bowl.
Atmosphere: 5
Food: 5
Service: 5
They never put chicken on my salad when the salad comes with chicken so the entree salad goes from a meal to a large side salad and I have to order something else. Wondering if this is a scam it has happened so many times…
Atmosphere: 3
Food: 3
Service: 1
Got the Chicken Avocado Ranch Salad with spinach add cucumber and yellow peppers. Was a great random stop to get food. Would come back
Arrived at 7:30 on Sunday night..all salad bins were empty..Chicken looked so dry n unappealing. Out of mushroom option.. Bread stale. I come here all the time. I only saw,2 employees working very hard and were super nice. But overwhelmed... sad... I paid for a salad I didn't even want since you were out of options.
Atmosphere: 5
Food: 1
Service: 5
Good service, nice sitting area.
Atmosphere: 5
Food: 5
Service: 5
701 S Rosemary aveWest palm beach , Florida1/1/20242pm10 personsVery nice lunch salad , I love that it was made in front of us and that the portion was very filling .I had the vegan mushroom salad and the rest of my group had the chicken salad . One has to order your salad up front and pay . Seating isn't the most comfortable.I do want to warn you if you go into this location bring a sweater because they keep the restaurant pretty cold .Parking is in garage near by .
Restaurantji Recommends
Amazing food. Love
Atmosphere: 5
Food: 5
Service: 5
Came into your store on Wednesday, Nov 15th around 1:15pm ordered a salad with some extra chicken and an Olipop Classic coke. Paid with my credit card an amount roughly around $27.00 and gave the person checking me out a couple dollars in cash for making my salad. What I failed to do at the time was pick up my 2nd credit card receipt and thought to myself when I left that I should have taken it because low and behold the person who cashed me out gave themselves a $25.00 tip! I have tried calling the restaurant, texting via their messaging service and to no avail. I have disputed the credit card charge in the hopes that someone from your restaurant will pick up the phone and make this situation right. To others reading this… don’t use your credit card at this store or if you do be sure and pick up your copy of the receipt and be sure if you give a cash tip that you make a zero or spell out zero on the receipt you leave because this will happen to you too. I am so disgusted with humanity after this violation! The audacity of this person to think I would not have noticed… shame on you, do better… happy to report that as of 11/21/23 at 9:48am this matter is being looked into and a credit is being issued for the fraudulent tip charge of $26.70.
Where. Has. This. Place. Been. My. Whole. Life. !!!Quality ingredients, and made in front of you as you walk down the front of the counter. You can choose from their menu, or you can make your own. I loved how they ask how much dressing you want -- I'm a heavy dressing girl, so "muah." You can get (or not get) bread with your salad or bowl, and they have good quality drinks available. There isn't a whole lot of seating inside, so you may want to see about sitting in the outside area just out the door. This is just across the road from the Palm Beach Convention Center, and the attached Hilton, so be aware of this as a great and healthy eating option if you're there. If you're at the PBCC and have an hour to eat, you can grab something here. Loved this! Delicious and healthy food...no matter how much dressing you like. :)
1 STAR ISNT LOW ENOUGH. THE STAFF IS SUCH GARBAGE, I WILL NEVER GO TO ANY SWEET GREEN LOCATION EVER AGAIN. NEVER HAVE I HAD TO INTERACT WITH SUCH RUDE LITTLE GARBAGE PEOPLE. THE FACT THAT PEOPLE LIKE THIS REPRESENT THE COMPANY IS ABSOLUTELY RIDICULOUS. CAN'T WAIT FOR THE ROBOTS TO TAKE ALL THEIR JOBS AND ACTUALLY BE PLEASANT. THE DEPOPULATION AGENDA MAKES SENSE NOW, DOESN'T IT?
Atmosphere: 1
Food: 1
Service: 1
I would have to say this place is average. The prices seem high with anything extra in with an additional charge. I wanted avocado. Oh... that is extra. I wanted to add some protein. Did I mention that is extra? A simple salad can cost you an arm and a leg. The did have outdoor as well as indoor seating. The service was good as two people offered to help me make a selection. I like the ac so I stayed inside.Overall it was nothing to brag about. I did like what I had although I thought is was overpriced.