The Cheesecake Factory

701 S Rosemary Ave #179, West Palm Beach
(561) 802-3838

Recent Reviews

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Barbie Awake

The only place so far that makes me want to eat the Impossible Burger. The burger was cooked to perfection, my server was great.

Atmosphere: 5

Food: 5

Service: 5

Natalie Hutman

The food was really good, I recommend the chicken romano. The staff were really nice and thoughtful, definitely will come back.

Atmosphere: 5

Food: 5

Service: 5

Mia Rampersad

Subpar experience at Cheesecake. We usually come here but upon seating we saw that our party our 9 reservation only had eight chairs and crusty silverware. We were able to get the silverware replaced though it was disgusting that it was put out without care, and we didn’t receive another chair until we asked for one from the manager who brought a chair without arm ledges which is ridiculous..

Moving onto the food, a few of our party wanted the parmesan herb crusted chicken and it was OUT which is actually absurd and strange given my sister ordered something that looked very similar. This was upsetting as it’s one of the sole reasons we come here and we got the romano chicken and pasta which was okay, basically a filet and alfredo/tomato pasta. Another member of our party got the steak and shrimp and literally got 3 shrimp and 2 pieces of steak — for $20+ dollars.

Of course, the bread is always good and this new drink paradise punch is good, service was decent, but i don’t think i’ll be coming back here for a while and would definitely go anywhere else.

Atmosphere: 3

Food: 1

Service: 3

Nathalie Franck

Worst carrot cake I've ever tasted. And thats sad due to its an expensive place... I want my $12 back 😑

Atmosphere: 5

Food: 2

Service: 5

Anee Mendoza

I went for my birthday dinner on December 21st. Exavier was my waiter and he was truly amazing and patient with my big party of people. Food was great and the atmosphere was great too. The service was superior and my waiter truly did go above and beyond. Definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Strawberry Cheesecake

Charles Brown

Me and my wife decided to eat lunch here today at the new location and we haven’t visited this place in over 10 years. Our server was Robert C., in which he did a fantastic job. The food was very good, and we will definitely be making this place our second home, thank you.

Linda Zaskey

Truly enjoyed our meal. Our server, Jenny, was fantastic. We had a group of 9 and she was spot on with everything! Very nice atmosphere and quiet enough to converse easily. Love the new location

Atmosphere: 5

Food: 5

Service: 5

Shey

Revised Review - After not getting Almond brittle with the full sized more expensive cheesecake one of the important parts to it, they hooked me up with extra and a Slice when I asked for it. No harm done, I love this place so so much and Its quality is steller every single time. I recommend the Dulce De Leche Carmel CheeseCake with almond brittle its soooo FIRE 🔥

Atmosphere: 5

Food: 5

Service: 5

Majid Almheiri

nice food, great location, friendly staff

Atmosphere: 5

Food: 5

Service: 5

Alex Smirnoff

Came there opening day, waited a bit longer for my food but staff and manager Casey made sure I still felt at home with a soup and even covered my tab for having to wait for the burger to be up to perfection. Great atmosphere and staff, 5 stars.

Atmosphere: 5

Food: 5

Service: 5

Gennaro Ballero

Waited 30 minutes for a table because the hostess took down our number wrong, fine, I get it, no big deal. Mistakes happen. We finally get seated because we asked when our table would be ready, the apologized for the mistake, and sat us. We sat outside for around 15 minutes waiting for a server, but nobody came around. We asked another server who was assisting another table nearby when someone would be around. The waitress said she’d get someone asap, disappeared, and never came back. After 30 minutes of waiting we just decided to walk out. Disappointing.

Service: 1

Christian Blomquist

Arriving at 6:30 something on a Saturday night we thought we’d be waiting for a table for quite some time but we were pleasantly surprised by the fact that the waiting time was only about 15-20 minutes! We were really lucky tho and didn’t even have to wait 10 minutes before we got seated. Our waitress Chanel was a sweetheart and she really took good care of us and gave us helpful and friendly advice on the food and the desserts. Food was of course delicious as always and the cheesecakes were to die for! I sincerely hope that the new location opening on December 12th will be as good as the old one but with friendly staff like Chanel and the wonderful food you can hardly go wrong!

Parking: Valet parking a a paid parking garage (Hibiscus Parking) was very close by.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Celebration Cheesecake, Original Strawberry Cheesecake, Mashed Potatoes, Original, Chicken and Waffles

Andy Dono

It was my first time at the Cheescake Factory. I ordered a chicken salad. There was a huge portion. The service was also very nice and attentive

Atmosphere: 5

Food: 5

Service: 5

Molly Perry

When you order from the cheesecake factory, be careful what you wish for. I asked for extra whipped cream. They delivered a mountain of whipped cream. I had TO dig through the pile of whipped cream to find my cheesecake. I found my father that abandoned me at five years old in this mountain of whipped cream. I LOVE THIS PLACE!

Laurie Williams

Thomas was a lovely and attentive waiter! He made my husbands first meal here a fun treat and had the best recommendations.

Atmosphere: 5

Food: 5

Service: 5

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