Irish 31 Pub House & Eatery - Westchase

Worst service I have ever encountered at any restaurant. Waitress was incredibly rude yesterday when asked for a to go box. When I approached her about her condescending tone- No apology, no attempt to make it right, she was not in any way a people person or had any form of accountability for her actions. She serves as an absolute disgrace to the restaurant industry..An absolute nightmare and a crap show altogether. Very short staffed and inconsiderate bartender, horribly tasting food. Would not recommend to anyone.

This used to be my “go to” place for a couple years. They had an amazing steak sandwich and the service was outstanding. I would go at least once a week, consistently. I’m really sad to write this review. I tried not one, not two, but three times to check it out again, and waited for over 10 minutes for a server who never showed up. And they saw me 100%, in one of the occasions she even spoke to me. Outside tables are always dirty and chairs are all over - same tables and chairs from 12 years ago. The place could benefit from a renovation, better service. But this was my last try. I’ll never ever bother to go back.

Service: 1

Whatever lady answers the phone on Oct 19,25 @ 8:40 and said yall don’t have bread pudding because you didn’t wanna put the order in when I said I’m across the street was absolutely rude as can be and clearly a liar when bread pudding is on the menu- horrible customer service.

Service: 1

Wings are pretty good. Staff is always friendly. Good little spot in westchase overall 👍

Atmosphere: 4

Food: 4

Service: 5

We went for trivia on a Tuesday night! The atmosphere was great and the staff was awesome. Super friendly (but very busy because of trivia) and the food was actually really good! I recommend you check it out! The prices were reasonable for the area and it was a lot of fun!

Atmosphere: 5

Food: 5

Service: 5

This place is straight up nasty!! Popped in today and it smelled like a dead animal. This place needs to be closed down!! We left and will never return. 🤮

Atmosphere: 1

Great service, food and location. They are also pet friendly. One minor complaint..I miss the weekend brunch.

Atmosphere: 5

Food: 5

Service: 5

I have few things to say about this place, the food was really good, can't complain! I think that was the only good thing; the servers were so frendly with us, but they were talking with a 3 pleople group and wasn't pay attention to other customers, I was calling them and they couldn't hear me. Being a Luxury Neighborhood I wasn't expecting lots of flies around the food, it was really disgusting. I hope next customers will have a better time.

Atmosphere: 1

Food: 4

Service: 2

Honestly…. I was so excited for a loaded boxty after a long day. Loaded, it was not. Met up with a friend, waited 15 minutes to be acknowledged. Another 10 for our first drink. Put in our order and asked for other things to-go at the same time as our in-person food and specifically asked for it to be done at the same time because we could sense it would be a while. We got our one entree, the loaded boxty, and it barely had cheese and nothing else inside, barely enough sour cream for one, yet alone three dry potato balls…. For $17. Got our second drink while waiting on the to-go food that then took another 35 minutes. Our friend left, we had no drinks left, and our food had been sitting in a bag that the MANAGER bagged up in the back. Asked our waitress where it was, she apologized and said she thought we had it and brought it out. She then asked us to check it because “she knows the manager” which means management is just as poor. We’ve come here many times and are understanding when it’s busy, but it was not for the latter half of our time here.

Music was great.

Classic style Irish pub! The place has a great vibe and I drank the best bloody Mary I've ever had here.

We've been coming here for years and the food and service has always been spot on

The food is exquisite, the service is impeccable, and the atmosphere is downright magical. Plus, it's located in the vibrant heart of Westchase! Run, don't walk, to experience this gem

Our server was great ….food is OK…
Pub interior is very nice

Always,everything,awesome!