Whit's Frozen Custard of Westchase, FL

The custard was good but giving it 2 stars for customer service. The children working there are nice but the woman adult is not too friendly. They used to make me cookie sandwiches with room temp cookies (so that I didn’t have to eat a frozen rock hard cookie) but that lady refused to do it. Now I am going on 30 plus min waiting to eat my cookie because it is completely frozen.

Flavors are delicious, I look forward every week to seeing what the new flavor is going to be. My puppy loves this place, he’s always trying to drag me in the door to get him a pup cup.

Absolutely delicious. High quality ingredients. The only ice cream I will eat. So worth the drive!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sea Salt Caramel, Vanilla Custard

Best ice cream in Tampa

Arrr mateys, if ye be cravin’ somethin’ sweeter than gold doubloons, Whit’s Frozen Custard in Westchase be the hidden treasure ye seek! I dropped anchor at this fine establishment and, by Blackbeard’s beard, I was not disappointed.

The custard be smooth as the calmest seas, richer than a king’s ransom, and cold enough to put a chill in ol’ Davy Jones’ locker. The flavors be plentiful, and each one dances on yer tongue like a crew of merry sailors. The scallywags behind the counter were kind and quick, servin’ up treats faster than a cannon shot.

Whether ye be a fan of cups, cones, or makin’ yer own concoctions fit for a captain, Whit’s delivers the goods. If ye be sailin’ through Westchase, don’t ye dare miss this bounty of frozen delight. Five stars and a hearty "Yo-ho-ho!" from this old sea dog! 🏴‍☠️🍦

Atmosphere: 5

Food: 5

Service: 5

Nice ice-cream.

Atmosphere: 5

Food: 5

Service: 5

I would usually purchase ice cream from the Westchase location every other week or month since it’s not too far away from my home. I walked there earlier this evening and had the worst experience with an employee who said she was the manager. So I had asked her for two kids scoop ice cream on cones and she told me it cost around $9. I gave her $10 and at the same time we changed the order to one ice cream cookie sandwich which she said cost $6 instead of the two cones. She told me that I owe her $2. I was surprised because I explained to her nicely that if the cookie cost $6 and I gave her $10 then how do I owe her $2. She went off on me screaming in my face that I owe her and I was wondering why. She seems impatient and very unpleasant because someone was waiting in the line and so she was just trying to get my money and get me out the way to deal with the other customer. I told her to keep the money and I left because I was really embarrassed of how she spoked down to me infront of all those customers. I went outside to calm down from her nasty attitude and politely went back in to ask for the manager. She said she was the manager and I told her how unprofessional she was to be the manager and ask her for my change. She took out more than what I had given her and threw it on the table. I took back my money and left the extra which wasn’t mine. Maybe she wasn’t literate in math for her to went off like that. She said, “thanks for the change” then went off talking about she doesn’t need my money. I was highly disappointed knowing that I’ve been supporting them for months in fact years because I’ve moved in Westchase 4 years ago. The disrespect she did to me and I had no choice but to answer her back. This manager needs to learn patience, good PR, professionalism and good work ethics! She has none..and to be the manager, she will lose a lot of customers for her aggressive nasty attitude! No matter how bad of a day you’re having, you must learn how to communicate peacefully with your customers who pays you and keep your doors open or you will never have longterm customers. Maybe I never needed your ice cream after all especially with that nasty attitude. You will not prosper for treating people this way…trust me! The owners must rewind their cameras to see how rude she was and how it started. She was an older women who was very rough and loud.

Atmosphere: 1

Service: 1

I would usually purchase ice cream from here every other week or month since its not too far away from my home. I walk there earlier this evening and had the worst experience with an employee who said she was the manager. So I had asked her to two kids scoop ice cream on cones and she told me it cost around $9. I gave her $10 and at the same time we changed the order to one ice cream cookie sandwich which she said cost $6. She told me that I owe her $2. I was surprised because I explained to her nicely that if the cookie cost $6 and I gave her $10 then how do I owe her $2. She went off on me screaming in my face that I owe her and I was wondering why. She seems impatient because someone was waiting in the line and so she was just trying to get my money and get me out the way to deal with the other customer. I told her to keep the money and I left because I was really embarrassed of how she spiked down to me infront of all those customers. I went outside to calm down and politely went back in to task for the manager. She said she was the manager and I told her how unprofessional she was to be the manager and ask her for my change. She took out more than what I had given her and threw it on the table. I took back my money and left the extra which wasn’t mine. She said, “thanks for the change” then went off talking about she doesn’t need my money. I was highly disappointed knowing that I’ve been supporting them for months. The disrespect she did to me and I had no choice but to answer her back. This manager needs to learn patience, good PR, professionalism and good work ethics! She has none..and to be the manager, she will lose a lot of customers for her aggressive nasty attitude! No matter how bad of a day you’re having, you must learn how to communicate peacefully with your customers who pays you and keep your doors open or you will never have longterm customers. Maybe I never needed your ice cream after all especially with that nasty attitude. You will not prosper…trust me!

The staff is not vary nice to kids I go there alone and they are not very friendly

Atmosphere: 3

Food: 5

Service: 1

Cashiers were super friendly and helpful and the ice cream sandwich with the mint chip ice cream was amazing!! Would come back

Atmosphere: 5

Food: 5

Service: 5

Try this for the first time the taste is good but when I pay nine dollars for I’m guessing like 12 ounces of custard with two mix ins I would expect there be topping throughout the whole cup. There was just some almost seem like it was sprinkled on top with nothing else throughout the rest pretty disappointing

Add topings with out ordring them

Atmosphere: 1

Food: 1

Service: 1

Very very delicious, the best ice cream in the world

Atmosphere: 5

Food: 5

Service: 5

What an absolutely adorable little place! The one scoop cone is the perfect dessert size after dinner. It's a bit pricey, but the quality and taste are excellent! It was pretty busy, but our order came out very quickly. The staff was friendly and courteous. I would definitely recommend this place if you're in the area! Job well done, guys!

Wheelchair accessibility: The bathroom is accessible and roomy enough to maneuver comfortably

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard

Absolutely fabulous frozen custard. Can't wait to visit again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard