I usually enjoy this Starbucks, the drinks are always made well and the staff is friendly, but today really caught me off guard.
I was only there for about 15 minutes: just enough time to order, get my drink, and sit down. In that short window, one of the employees (dark hair, wearing all black) burped twice, and both times were extremely loud. It felt really unprofessional, especially in a food service environment where stuff like that just comes off as… kinda gross.
The rest of the service was great, but the experience honestly ruined the vibe for me. I really hope management addresses it, because it made me not want to stay and enjoy my drink like I normally do.
Atmosphere: 2
Food: 3
Service: 2
Koa Viravong
Great quiet place to drink coffee
Atmosphere: 5
Food: 5
Service: 5
Rafmary De lima
I love my trappe
Atmosphere: 5
Food: 5
Ricky Gonzalez
Jenna is the best in town! GO see het!
Atmosphere: 5
Food: 5
Service: 5
jordyn pitter
Didn’t listen to what I wanted, and then I asked for what I wanted on the top and she’s just like “well it’s an extra charge for future reference” and my frappe tasted like straight up milk. The customer service is just bleh, they used to be really nice and inviting but idk it’s gone down hill.
Atmosphere: 1
Food: 1
Service: 1
Camila Sanches
Asked for light ice and they gave me hand cup of ice.
Atmosphere: 1
Food: 1
Service: 1
Alishan Bhojani
It's starbucks so there's not really a difference in the taste of the coffee or food, but this location specifically has great staff. The kid at the front (male, looked to be in his 20s, black hair) is great, respectful and friendly. 5 stars all around.
Atmosphere: 5
Food: 5
Service: 5
Shane Baker
Cool and classy
Atmosphere: 5
Food: 5
Service: 5
Lester Hawkins
Hour's sucks for the working man around Weston West Virginia
I am very grateful for my neighborhood Starbucks! Everyone is always amazing and friendly - and the drinks are ON POINT. No matter where I am going, or what I'm doing - I know that a stop at this Starbucks will make it even sweeter! Thanks so much for - caring. You don't always see that nowadays - especially in a corporate retail setting - and it's truly wonderful to have you guys here.
Atmosphere: 5
Food: 5
Service: 5
Amy Davies
As always, everything was amazing.
Atmosphere: 5
Food: 5
Service: 5
Bill Roach
I got a great cup of coffee at a reasonable price. Angie at the counter was terrific.
I usually enjoy this Starbucks, the drinks are always made well and the staff is friendly, but today really caught me off guard.
I was only there for about 15 minutes: just enough time to order, get my drink, and sit down. In that short window, one of the employees (dark hair, wearing all black) burped twice, and both times were extremely loud. It felt really unprofessional, especially in a food service environment where stuff like that just comes off as… kinda gross.
The rest of the service was great, but the experience honestly ruined the vibe for me. I really hope management addresses it, because it made me not want to stay and enjoy my drink like I normally do.
Atmosphere: 2
Food: 3
Service: 2
Great quiet place to drink coffee
Atmosphere: 5
Food: 5
Service: 5
I love my trappe
Atmosphere: 5
Food: 5
Jenna is the best in town! GO see het!
Atmosphere: 5
Food: 5
Service: 5
Didn’t listen to what I wanted, and then I asked for what I wanted on the top and she’s just like “well it’s an extra charge for future reference” and my frappe tasted like straight up milk. The customer service is just bleh, they used to be really nice and inviting but idk it’s gone down hill.
Atmosphere: 1
Food: 1
Service: 1
Asked for light ice and they gave me hand cup of ice.
Atmosphere: 1
Food: 1
Service: 1
It's starbucks so there's not really a difference in the taste of the coffee or food, but this location specifically has great staff. The kid at the front (male, looked to be in his 20s, black hair) is great, respectful and friendly. 5 stars all around.
Atmosphere: 5
Food: 5
Service: 5
Cool and classy
Atmosphere: 5
Food: 5
Service: 5
Hour's sucks for the working man around Weston West Virginia
Atmosphere: 1
Food: 1
Service: 1
Good coffee
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Great place to connect for referrals
Atmosphere: 5
Food: 5
Service: 5
Very nice staff. Renovated, looking nice.
Atmosphere: 5
Food: 5
Service: 5
I am very grateful for my neighborhood Starbucks! Everyone is always amazing and friendly - and the drinks are ON POINT. No matter where I am going, or what I'm doing - I know that a stop at this Starbucks will make it even sweeter! Thanks so much for - caring. You don't always see that nowadays - especially in a corporate retail setting - and it's truly wonderful to have you guys here.
Atmosphere: 5
Food: 5
Service: 5
As always, everything was amazing.
Atmosphere: 5
Food: 5
Service: 5
I got a great cup of coffee at a reasonable price. Angie at the counter was terrific.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pour Over
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