Terrible service. The waitress was walking around w a mask on. Didn't sit well w us since Covid was 4 years ago. So was she sick ? She was rude. No greeting. She was rude to my son when he ordered. Reached over us when serving as opposed to setting it down in front of us. The food, all of it, was saturated with sauce. My husband and I got sick. When the waitress brought out the bill , one of her long hairs was on top of the receipt. There are a lot better Italian restaurants than this. Dont waste your $!
Mark Nevins
This restaurant is a gem! Family owned and operated. According to our waitress all food is prepared onsite.This restaurant is located just outside of The Villages, but only about 5 minutes away from Brownwood on Hwy 301. Prices are very reasonable. Our waitress was extremely attentive and the food was exceptional.I almost hate to leave an outstanding review for fear that this place will become overwhelmed with new customers and create a waiting list.Great restaurant! Definitely going back.
Atmosphere: 4
Food: 5
Service: 5
imnakie really
Once being seated next to the pos..we enjoyed looking at the wait staffs hind ends that were as close as my husband, we had an hr. from the time our server passed by to tell us to wait...tell we saw anything like food. You know a bad server can ruin a dinner! Ours tried...we just decided to find a new restaurant!
Atmosphere: 1
Joan McGivney
Mediocre food--calamaria rubbery-- awful. Pizza and salad barely ok,.Busy night Yetservice was great and pleasant decor.Won't go back again..
Atmosphere: 4
Food: 1
Service: 4
Sandi Doan
We were so happy with our experience at Napolinos! The service was fantastic, the food was exceptional. My husband had the Parmesan risotto and lasagna. I had bruschetta chicken with linguine in a tomato sauce. Everything tasted fresh and from scratch! I would definitely recommend to everyone ❤️
Atmosphere: 4
Food: 5
Service: 5
Debby Seckt
The best dinner ever. And service was delightful and efficient. Ask for Vinnie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Francese
Mike Amodeo
Wait times are sometimes long but only because the food is that good. There are three other Italian restaurants closer to my home, they're good but they are not Napolinos. We would travel twice as far as we do to dine here.
DISAPPOINTED in food. Eggplant rollatini was dry and seemed to be filled with mozarella rather than ricotta. Sauce was average. Mussels were not tasty. Asked for house Chanti. When bill arrived, saw Chanti is almost $14 a glass —- although delicious, sever should have said there is no house Chanti, only a high end brand. However, the hostess, server, and singer were great.
Atmosphere: 5
Food: 2
Service: 5
Debra Irene Wilcox
Great food! Great staff! The extra large pizza with extra cheese and mushrooms is absolutely delicious! Miss Lillian was the voice and face of Napolino's for many years. Recently, she retired to Miami and she is very much missed by her loyal customers.They can handle any order, and size group and any catering job.This restaurant is two thumbs up.Vegetarian options: Veggie pizza; pasta with pesto sauce; spaghetti with red sauce and Alfredo sauce; garlic knots; pasta with olive oil, garlic and broccoli rab are some of the choices.Parking: Parking is available but not always right by the front door. Fyi .Wheelchair accessibility: Absolutely!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiramisu, Garlic Knots, Caesar Salad, Chicken Parmigiana Hero, Pepperoni Pizza, Chicken Francese, Cheese Pizza, Chicken Parmesan, White Pizza
Jeffrey Pimm
Wow! I can't really say anything more. The pizza was fantastic. Crust was not too hard or soft. It was perfect. We also ordered the chicken parm and the chicken alfredo. Both were delicious. The alfredo sauce could have used a little bit more garlic. Other than that everything was perfect.
We found this place on Google and decided to try it. It exceeded our expectations. We were given a cute little excluded area to sit. They had live music by a man who sounded like Frank Sinatra. We tried a small pizza and it was very good. Chicken parm and Alfredo were great. The Alfredo tastes homemade and is a thick sauce. 10/10 I recommend.
3/2024:Zero stars. Hadn't been here in over a year because quality, portions and service went downhill. Recently tried (server was actually very good) and then read they were closed by Health Department in late February for mouse droppings etc. WILL NOT RETURN! Food establishments have a responsibility to keep things clean and sanitized, especially in light of the aging population in this area. Disgusting...9/2023:We had stopped going here for about a year. Things changed, smaller portions, frozen calamari that was greasy and pasta fagoli lacking in flavor and very slow inattentive servers. Very different from when we first started eating here in September of 2022. Heard they lost their cook and staff. This place used to be great. Not so much now.So had heard from neighbors it was good again so we tried for lunch. Chicken francese a disappointment. No egg coating, just a sautéed very small and thin piece of chicken about 3x5” with sauce poured over with pasta — worth about $10.95 but paid $15.95. Pasta fagoli lacking in flavor. Better after doctored up with oil dipping sauce for bread. Server ok, but laughed under her breathe each time she approached table. Annoying!Won’t rush back here any time soon!2022:Best Italian restaurant in The Villages. None of the others come close. The chicken and grouper Francese are my favorite dishes. Fresh salads and delicious pasta fagioli. Friendly service every time and comfortable atmosphere. Very good pizzas too!
Atmosphere: 1
Food: 1
Service: 5
Charlotte H (Char)
Take out - LIVE ROACHES - Pickup order Saturday evening 6:40pm. I advised cooking staff that roaches were crawling on box with pizza being prepared for pickup, roach killed on box and pizza left inside for patron. Told front desk lady (blonde hair/green shirt) and was brushed off and told ‘Sorry’…. Probably due to the 1 hour wait for the people there (not knowing about the live roaches crawling around in the kitchen).We (me & my extended family and friends) have been going to Napolinos forever and will not be returning after this encounter. To be taken so lightly and brushed off on something that can make people very sick is very saddening.
Service: 1
Charlotte H
LIVE ROACHES - Pickup order 15 minutes ago. Advised that roaches were crawling on box with pizza being prepared for pickup, roach killed on box and pizza left inside for patron. Told front desk lady and was brushed off and told ‘Sorry’…. Probably due to the 1 hour wait for the people there (not knowing about the live roaches crawling around in the kitchen).We (me & me extended family and friends) have been going to Napolinos forever and will not be returning after this encounter. To be taken so lightly and brushed off on something that can make people very sick is very saddening.
Terrible service. The waitress was walking around w a mask on. Didn't sit well w us since Covid was 4 years ago. So was she sick ? She was rude. No greeting. She was rude to my son when he ordered. Reached over us when serving as opposed to setting it down in front of us. The food, all of it, was saturated with sauce. My husband and I got sick. When the waitress brought out the bill , one of her long hairs was on top of the receipt. There are a lot better Italian restaurants than this. Dont waste your $!
This restaurant is a gem! Family owned and operated. According to our waitress all food is prepared onsite.This restaurant is located just outside of The Villages, but only about 5 minutes away from Brownwood on Hwy 301. Prices are very reasonable. Our waitress was extremely attentive and the food was exceptional.I almost hate to leave an outstanding review for fear that this place will become overwhelmed with new customers and create a waiting list.Great restaurant! Definitely going back.
Atmosphere: 4
Food: 5
Service: 5
Once being seated next to the pos..we enjoyed looking at the wait staffs hind ends that were as close as my husband, we had an hr. from the time our server passed by to tell us to wait...tell we saw anything like food. You know a bad server can ruin a dinner! Ours tried...we just decided to find a new restaurant!
Atmosphere: 1
Mediocre food--calamaria rubbery-- awful. Pizza and salad barely ok,.Busy night Yetservice was great and pleasant decor.Won't go back again..
Atmosphere: 4
Food: 1
Service: 4
We were so happy with our experience at Napolinos! The service was fantastic, the food was exceptional. My husband had the Parmesan risotto and lasagna. I had bruschetta chicken with linguine in a tomato sauce. Everything tasted fresh and from scratch! I would definitely recommend to everyone ❤️
Atmosphere: 4
Food: 5
Service: 5
The best dinner ever. And service was delightful and efficient. Ask for Vinnie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Francese
Wait times are sometimes long but only because the food is that good. There are three other Italian restaurants closer to my home, they're good but they are not Napolinos. We would travel twice as far as we do to dine here.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Lobster Ravioli, Tiramisu, Chicken Parmesan
DISAPPOINTED in food. Eggplant rollatini was dry and seemed to be filled with mozarella rather than ricotta. Sauce was average. Mussels were not tasty. Asked for house Chanti. When bill arrived, saw Chanti is almost $14 a glass —- although delicious, sever should have said there is no house Chanti, only a high end brand. However, the hostess, server, and singer were great.
Atmosphere: 5
Food: 2
Service: 5
Great food! Great staff! The extra large pizza with extra cheese and mushrooms is absolutely delicious! Miss Lillian was the voice and face of Napolino's for many years. Recently, she retired to Miami and she is very much missed by her loyal customers.They can handle any order, and size group and any catering job.This restaurant is two thumbs up.Vegetarian options: Veggie pizza; pasta with pesto sauce; spaghetti with red sauce and Alfredo sauce; garlic knots; pasta with olive oil, garlic and broccoli rab are some of the choices.Parking: Parking is available but not always right by the front door. Fyi .Wheelchair accessibility: Absolutely!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiramisu, Garlic Knots, Caesar Salad, Chicken Parmigiana Hero, Pepperoni Pizza, Chicken Francese, Cheese Pizza, Chicken Parmesan, White Pizza
Wow! I can't really say anything more. The pizza was fantastic. Crust was not too hard or soft. It was perfect. We also ordered the chicken parm and the chicken alfredo. Both were delicious. The alfredo sauce could have used a little bit more garlic. Other than that everything was perfect.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
We found this place on Google and decided to try it. It exceeded our expectations. We were given a cute little excluded area to sit. They had live music by a man who sounded like Frank Sinatra. We tried a small pizza and it was very good. Chicken parm and Alfredo were great. The Alfredo tastes homemade and is a thick sauce. 10/10 I recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Chicken Parmesan
3/2024:Zero stars. Hadn't been here in over a year because quality, portions and service went downhill. Recently tried (server was actually very good) and then read they were closed by Health Department in late February for mouse droppings etc. WILL NOT RETURN! Food establishments have a responsibility to keep things clean and sanitized, especially in light of the aging population in this area. Disgusting...9/2023:We had stopped going here for about a year. Things changed, smaller portions, frozen calamari that was greasy and pasta fagoli lacking in flavor and very slow inattentive servers. Very different from when we first started eating here in September of 2022. Heard they lost their cook and staff. This place used to be great. Not so much now.So had heard from neighbors it was good again so we tried for lunch. Chicken francese a disappointment. No egg coating, just a sautéed very small and thin piece of chicken about 3x5” with sauce poured over with pasta — worth about $10.95 but paid $15.95. Pasta fagoli lacking in flavor. Better after doctored up with oil dipping sauce for bread. Server ok, but laughed under her breathe each time she approached table. Annoying!Won’t rush back here any time soon!2022:Best Italian restaurant in The Villages. None of the others come close. The chicken and grouper Francese are my favorite dishes. Fresh salads and delicious pasta fagioli. Friendly service every time and comfortable atmosphere. Very good pizzas too!
Atmosphere: 1
Food: 1
Service: 5
Take out - LIVE ROACHES - Pickup order Saturday evening 6:40pm. I advised cooking staff that roaches were crawling on box with pizza being prepared for pickup, roach killed on box and pizza left inside for patron. Told front desk lady (blonde hair/green shirt) and was brushed off and told ‘Sorry’…. Probably due to the 1 hour wait for the people there (not knowing about the live roaches crawling around in the kitchen).We (me & my extended family and friends) have been going to Napolinos forever and will not be returning after this encounter. To be taken so lightly and brushed off on something that can make people very sick is very saddening.
Service: 1
LIVE ROACHES - Pickup order 15 minutes ago. Advised that roaches were crawling on box with pizza being prepared for pickup, roach killed on box and pizza left inside for patron. Told front desk lady and was brushed off and told ‘Sorry’…. Probably due to the 1 hour wait for the people there (not knowing about the live roaches crawling around in the kitchen).We (me & me extended family and friends) have been going to Napolinos forever and will not be returning after this encounter. To be taken so lightly and brushed off on something that can make people very sick is very saddening.
Atmosphere: 1
Food: 1
Service: 1
Love hostess and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parmesan, Pepperoni Pizza, Cheese Pizza