Found hair in my double steak burger Ordered bowl of chili with cheese and had no cheese Not friendly
Atmosphere: 4
Food: 1
Service: 1
Tom Brown
My first time eating here, though I've seen them around while driving thru the states. I ordered three buttered divot cheese and cheese fries. Both were good, but the burger was very thin. (Almost like cutting a regular 1/4 lb'er in half). The burger was cooked very well, and toppings were everything I expected. A bit weird to me was having to scan a QR code for the drinks. Otherwise, the machine will not dispense any refreshments. (Soda/Pop). I tried their burger scan and ended up buying a full shaker. I would come back to eat here any time.
Atmosphere: 5
Food: 5
Service: 5
James Rodriguez
I’m a truck driver who had to spend 34 hours at this pilot. The almost 2 days I stood here. I only ate this steak ‘n Shake. Three meals total and I now have food poisoning. Food looked fresh but I guess I was wrong.
Atmosphere: 5
Food: 1
Service: 2
Terry French
Drive thru customer. The burger and fries were so good. The window guy was very friendly and courteous.
Food: 5
Service: 5
Recommended dishes: Steak N Shake
Armando Torres-hughes
Not the same since they did away with wait staff
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Garlic Double Steakburger Without Bun, Western BBQ Burger, Steak Burger, Onion Rings
Tammy Lewis lambert
I don't like ordering from the kiosk
Atmosphere: 1
Food: 3
Service: 1
Shawn Kemble
Salty, and they ask for tip with zero service
Food: 1
Service: 1
Owned Since83
Just really has gone down hill use to be good management ran this one all but about in to the ground workers are rude food was awful never again especially this location no thx
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicago Style Hot Dog, Steak Burger
Amanda Knight
Good food fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Onion Rings
Brandon Polley
My fiancée went in and got something and was telling me how good it was. I got the garlic butter burger and holy cow it was amazing! I didn’t even bother taking a pic. The guy working there was also really nice. I got my food and shake very quickly, place was pretty clean, and food was excellent! Justin was really cool and very polite.
The online ordering is amazing I wish people could get with the times. I had the best patty melt of my life here 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt
Tina Collelo
Ordered a normal cheese burger and medium soda. Wasn't impressed. It's like this where's the beef. Burger was flat and crispy. Pickles and onions. Where's the condiments. It was plain. No ketchup or mustard. Paid almost 7.00 for bread.
Food: 2
Service: 2
Bruce McMurray
All automated - kiosk ordering. Took a few minutes to figure out, but relatively easy to use.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Angela Ivanovskiy
Since when did Steak 'N Shake become a fast-food joint? No hostess, no servers, nothing personable whatsoever. That was always one of the major things that differentiated Steak 'N Shake from other burger joints. It was old-fashioned and had heart. Nobody to greet you, just 4 kiosks, all of which accepted credit and only one accepted cash. This is the coldest, saddest, worst Steak 'N Shake experience we've ever had, and how skimpy they were on the fries is disappointing, not to mention that they weren't hot and were soggy. Absolutely shameful and depressing. The lady who gave us our order was nice, but her shining personality shouldn't be crammed behind a cold counter.
Atmosphere: 1
Food: 3
Service: 1
John
Bad experience with worst place I will not recommend stop by here please.
Found hair in my double steak burger
Ordered bowl of chili with cheese and had no cheese
Not friendly
Atmosphere: 4
Food: 1
Service: 1
My first time eating here, though I've seen them around while driving thru the states. I ordered three buttered divot cheese and cheese fries. Both were good, but the burger was very thin. (Almost like cutting a regular 1/4 lb'er in half). The burger was cooked very well, and toppings were everything I expected. A bit weird to me was having to scan a QR code for the drinks. Otherwise, the machine will not dispense any refreshments. (Soda/Pop). I tried their burger scan and ended up buying a full shaker. I would come back to eat here any time.
Atmosphere: 5
Food: 5
Service: 5
I’m a truck driver who had to spend 34 hours at this pilot. The almost 2 days I stood here. I only ate this steak ‘n Shake. Three meals total and I now have food poisoning. Food looked fresh but I guess I was wrong.
Atmosphere: 5
Food: 1
Service: 2
Drive thru customer. The burger and fries were so good. The window guy was very friendly and courteous.
Food: 5
Service: 5
Recommended dishes: Steak N Shake
Not the same since they did away with wait staff
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Garlic Double Steakburger Without Bun, Western BBQ Burger, Steak Burger, Onion Rings
I don't like ordering from the kiosk
Atmosphere: 1
Food: 3
Service: 1
Salty, and they ask for tip with zero service
Food: 1
Service: 1
Just really has gone down hill use to be good management ran this one all but about in to the ground workers are rude food was awful never again especially this location no thx
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicago Style Hot Dog, Steak Burger
Good food fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Onion Rings
My fiancée went in and got something and was telling me how good it was. I got the garlic butter burger and holy cow it was amazing! I didn’t even bother taking a pic. The guy working there was also really nice. I got my food and shake very quickly, place was pretty clean, and food was excellent! Justin was really cool and very polite.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Restaurantji Recommends
The online ordering is amazing I wish people could get with the times. I had the best patty melt of my life here 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Patty Melt
Ordered a normal cheese burger and medium soda. Wasn't impressed. It's like this where's the beef. Burger was flat and crispy. Pickles and onions. Where's the condiments. It was plain. No ketchup or mustard. Paid almost 7.00 for bread.
Food: 2
Service: 2
All automated - kiosk ordering. Took a few minutes to figure out, but relatively easy to use.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheeseburger
Since when did Steak 'N Shake become a fast-food joint? No hostess, no servers, nothing personable whatsoever. That was always one of the major things that differentiated Steak 'N Shake from other burger joints. It was old-fashioned and had heart. Nobody to greet you, just 4 kiosks, all of which accepted credit and only one accepted cash. This is the coldest, saddest, worst Steak 'N Shake experience we've ever had, and how skimpy they were on the fries is disappointing, not to mention that they weren't hot and were soggy. Absolutely shameful and depressing. The lady who gave us our order was nice, but her shining personality shouldn't be crammed behind a cold counter.
Atmosphere: 1
Food: 3
Service: 1
Bad experience with worst place I will not recommend stop by here please.
Atmosphere: 1
Food: 1
Service: 1
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