I don't know who works at 3-5 pm, usually, but neither got my order right. There is always, *always* some issue with my order, whether it's forgetting an item or not making the coffees I order right (watered down or not even bothering to add anything other than ice). I don't usually like complaining or being a Karen over small stuff, but even the experience has gotten worse, like all I ask is not to forget the basics, I don't even care if you're rude because working any customer service job sucks, but I'm just tired by now. If I'm gonna throw my money away and not even get anything out of it (at all), I might as well put it elsewhere. I know nothing will change, they never do at these kind of jobs, so might as well just stop going or buying anything Dunkin Donuts related.
Atmosphere: 1
Food: 1
Service: 1
Carlos Mendoza
Nice doughnuts.
Atmosphere: 4
Food: 4
Service: 4
Sonia S
So I go in for a decaf and this young male employee who seems high gave me bitter decaf coffee. Than he lied and said the coffee was just brewed smh never again.
Atmosphere: 2
Food: 2
Service: 3
josie
Nothing was in stock even though it was the morning. I ordered crossaints and they had to be subbed for a plain bagel and the rest muffins (theyre was no more plain bagels either).
Atmosphere: 1
Food: 2
Service: 1
sherma Chavez
This location is horrible it's very nasty Don't eat here at all they don't clean up at night. Upper management is also horrible all the employees walk out today due to Upper management being disrespectful They don't have any respect for their employees or guest take your business to Starbucks much cleaner and safe
Atmosphere: 1
Food: 1
Service: 1
john miller
As an educated consumer, I ordered a regular coffee on 1/11/25 @ 6:50pm, I ask for half and half separate and just a drop and coffee turned white as snow! Coffee was watered down. Had to throw it away. I will write to corporate office cause this is the second time already!
Alison Sandy
Don’t eat at this location. It has a lot of roaches crawling on the display where the donuts be at .Also roaches be crawling out from where they brewed coffee they do not clean at all. You also be drinking expired product that they have cream cheese expired avocado spread expired. The shots that they makes for the drinks also be expired and they still use it they should be cleaning equipment on a weekly schedule and they never do the only thing that sometimes they clean is the containers that holds the milk. The health department needs to pay this location a visit roaches upon roaches. They had a visit last week from corporate randomly. They had bad product the eggs, the sausage. The bacon wasn’t Holding The correct temperature and they were selling these product to the public everything on the sandwich station that they were selling to you guys were hot You will never cold Run from this location if you want to Iive to see another day. The sandwich cooler All product should be cold before they make you a sandwich and enter into the toaster it was all hot
Atmosphere: 1
Food: 1
Service: 1
dennis lopez
Wow. Somebody from Corporate should really pay a visit to this store. It’s filthy.
Atmosphere: 1
Food: 1
Service: 1
G A
Almost always the slowest service regardless of the number of employees. Today at 11:55 am, only customer and they can't make any food because another employee isn't available at the moment. Won't ever be back. How much expertise does it take to grab ingredients out of a warmer and throw it together?
Atmosphere: 1
Food: 1
Service: 1
Luis H
A filthy NIGHTMARE. 5 employees and they couldn’t make my cold brew??? I stop going to this location because so many issues, today 1/2/2025 I decided to give it another chance… oh my lord, God hates me for giving me such a stupid idea honestly. They gave me a clearly reminder of why you shouldn’t never go to this Dunkin. I’m a sucker for Dunkin, I have a record visiting Dunkin in five years this has been the worst. I don’t like to leave bad reviews but this is just unacceptable. Shame on Dunkin for allowing these people carry their brand…. Save yourself time and DO NOT GO TO THIS LOCATION. Drive to another Dunkin. Don’t waste your time, money and energy.
Staff here are nicely rude they purposely get your order wrong or tell you one moment next thing you know 30min has passed and there just walking back and forth 3rd time I came here and every time I came service was unacceptable wouldn't recommend use a different coffee shop they don't greet you you feel like your in this tense environment just to get a cup of coffee im definitely not going back it's like a store full of zombies bad vibes soon as walk in everyone the employees have 0 customer service they can care less about your order trust don't visit this place you will regret it they can ruin your whole day
Atmosphere: 1
Food: 1
Service: 1
W “W S” S
So placed a mobile order and it took 18 minutes for freaking coffee , slower dunkin ever my my my so sad it should be closed
Atmosphere: 1
Food: 1
Service: 1
Kurt Weiss
Very slow service.
Atmosphere: 3
Food: 4
Service: 2
Lynn Lowman
613 p.m. it's closed on a Saturday night The girl inside made a motion with her throat saying we're closed and like I said it's Saturday night only 613 p.m. and it's closed
I don't know who works at 3-5 pm, usually, but neither got my order right. There is always, *always* some issue with my order, whether it's forgetting an item or not making the coffees I order right (watered down or not even bothering to add anything other than ice). I don't usually like complaining or being a Karen over small stuff, but even the experience has gotten worse, like all I ask is not to forget the basics, I don't even care if you're rude because working any customer service job sucks, but I'm just tired by now. If I'm gonna throw my money away and not even get anything out of it (at all), I might as well put it elsewhere. I know nothing will change, they never do at these kind of jobs, so might as well just stop going or buying anything Dunkin Donuts related.
Atmosphere: 1
Food: 1
Service: 1
Nice doughnuts.
Atmosphere: 4
Food: 4
Service: 4
So I go in for a decaf and this young male employee who seems high gave me bitter decaf coffee. Than he lied and said the coffee was just brewed smh never again.
Atmosphere: 2
Food: 2
Service: 3
Nothing was in stock even though it was the morning. I ordered crossaints and they had to be subbed for a plain bagel and the rest muffins (theyre was no more plain bagels either).
Atmosphere: 1
Food: 2
Service: 1
This location is horrible it's very nasty Don't eat here at all they don't clean up at night. Upper management is also horrible all the employees walk out today due to Upper management being disrespectful They don't have any respect for their employees or guest take your business to Starbucks much cleaner and safe
Atmosphere: 1
Food: 1
Service: 1
As an educated consumer, I ordered a regular coffee on 1/11/25 @ 6:50pm, I ask for half and half separate and just a drop and coffee turned white as snow! Coffee was watered down. Had to throw it away. I will write to corporate office cause this is the second time already!
Don’t eat at this location. It has a lot of roaches crawling on the display where the donuts be at .Also roaches be crawling out from where they brewed coffee they do not clean at all. You also be drinking expired product that they have cream cheese expired avocado spread expired. The shots that they makes for the drinks also be expired and they still use it they should be cleaning equipment on a weekly schedule and they never do the only thing that sometimes they clean is the containers that holds the milk. The health department needs to pay this location a visit roaches upon roaches. They had a visit last week from corporate randomly. They had bad product the eggs, the sausage. The bacon wasn’t Holding The correct temperature and they were selling these product to the public everything on the sandwich station that they were selling to you guys were hot You will never cold Run from this location if you want to Iive to see another day. The sandwich cooler All product should be cold before they make you a sandwich and enter into the toaster it was all hot
Atmosphere: 1
Food: 1
Service: 1
Wow. Somebody from Corporate should really pay a visit to this store. It’s filthy.
Atmosphere: 1
Food: 1
Service: 1
Almost always the slowest service regardless of the number of employees. Today at 11:55 am, only customer and they can't make any food because another employee isn't available at the moment. Won't ever be back. How much expertise does it take to grab ingredients out of a warmer and throw it together?
Atmosphere: 1
Food: 1
Service: 1
A filthy NIGHTMARE. 5 employees and they couldn’t make my cold brew??? I stop going to this location because so many issues, today 1/2/2025 I decided to give it another chance… oh my lord, God hates me for giving me such a stupid idea honestly. They gave me a clearly reminder of why you shouldn’t never go to this Dunkin. I’m a sucker for Dunkin, I have a record visiting Dunkin in five years this has been the worst. I don’t like to leave bad reviews but this is just unacceptable. Shame on Dunkin for allowing these people carry their brand…. Save yourself time and DO NOT GO TO THIS LOCATION. Drive to another Dunkin. Don’t waste your time, money and energy.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst place. Service awful.
Atmosphere: 1
Food: 5
Service: 1
Staff here are nicely rude they purposely get your order wrong or tell you one moment next thing you know 30min has passed and there just walking back and forth 3rd time I came here and every time I came service was unacceptable wouldn't recommend use a different coffee shop they don't greet you you feel like your in this tense environment just to get a cup of coffee im definitely not going back it's like a store full of zombies bad vibes soon as walk in everyone the employees have 0 customer service they can care less about your order trust don't visit this place you will regret it they can ruin your whole day
Atmosphere: 1
Food: 1
Service: 1
So placed a mobile order and it took 18 minutes for freaking coffee , slower dunkin ever my my my so sad it should be closed
Atmosphere: 1
Food: 1
Service: 1
Very slow service.
Atmosphere: 3
Food: 4
Service: 2
613 p.m. it's closed on a Saturday night
The girl inside made a motion with her throat saying we're closed and like I said it's Saturday night only 613 p.m. and it's closed
Atmosphere: 1
Food: 1
Service: 1
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