Today April 16th,around 9:05 I witness I girl with dreadlocks that goes by the name “keke” wearing black tightsI witnessed her bullying and threatening a coworker over what seem like a accidentally bump she needs to chill it’s just a coffee shop there’s no need to be dramatics.
Atmosphere: 1
tallslim 360
The manager Kiki has a bad attitude and ruins the atmosphere for all employees. This causes them to be very negative towards customers and she has the employees arguing everyday.
Atmosphere: 1
Food: 1
Service: 1
James Peterson
I was there at 4:35 PM on Monday, April 1, 2024. I observed the smaller gentleman sucking on his bare fingers as he was making the drinks. When I said I didn't want the drink, the larger gentleman that took my order said he didn't know how to give refunds.
Okan Torun
Worst DD ever I’ve been. Visited 3 times and any other time some machine broken. This time no milk, no cream nothing else ! Coffee was cold !
Atmosphere: 1
Food: 1
Service: 1
Joel Ridriguez
They are so nice but they need more workers they are busy so toke long time
Atmosphere: 4
Food: 4
Service: 4
Isaac Dante' Ruesow
The woman working this morning at the counter taking the orders was phenomenal! didn't know anything about how to use the point system or anything on the app and she just walked me through it real quick, but it really showed her taking the excellent extra initiative when it wasn't necessary and I'm deeply grateful.
Atmosphere: 5
Food: 5
Service: 5
sarah beth
Never in my life have I been treated so horrible at an establishment.I use the app to get the point to eventually redeem for a freebie here and there. Today at 2:31 pm a young man, who gave me the name Nu-Nu, told me that they no longer make ice coffee for the coffee you get to redeem for the points. Which is strange because at this exact location I’ve got this same thing several times. So I asked who said that’s the new rule and his response was my coworkers. So I said may I have your name. He said nunu and asked can he have mine. I said Sarah. And I said I guess I have to go to a different location and I’d never heard of that. He then mocked me repeatedly yelling my name and laughing saying he didn’t feel like making my coffee anyway. So I had to leave without my coffee and with my two kids crying without getting their doughnuts. Customer service has really died. And the young man named Nu-nu is working in the wrong industry. He clearly does not like his job at Dunkin doughnuts. And it’s sad because I go to this location every morning and I tip very well. It’s not an easy job. And I have the upmost respect for and hospitality employee, as I am apart of the industry myself. I would never imagine treating a paying customer like that. And if that’s the image that Dunkin is ok with. Plan on going bankrupt to Starbucks. Because at least they know how to treat customers.
My order came to $10. and a few cents. I gave the cashier a $20 and told him to keep the coins. He handed me the coins and put the $9 in the tip cup. Yeah, like I'm tipping $9 on a $10 order. What was he thinking?I gave him the coins and took my $9 I was supposed to get back out of the tip cup and told him the coins were his, not the $9.My order was right for a change as they kept putting cream cheese on the bagel I ordered in the past, although I specifically asked for butter.So I go out on the patio area where street people are usually hanging out stinking up the patio area but this time there was only one at a far back table so I sat as far away as I could.Turns out there's a rock in the bagel that I didn't realize was there until I crunched down on it on my far back left molar. Broke off the back edge of my tooth and I had to have a crown put on it today. Glad it didn't break my front teeth.Most expensive bagel I've ever ended up having in my whole life adding in the cost of the crown.No use to take the rock in and show the employee who can't understand tipping what the rock in their bagel did to my tooth because hard to prove unless there was a witness sitting there hearing the rock break my tooth and watch me spit out the piece of bagel with the rock that was in it and part of my tooth.I've already had 3 shady Fort Lauderdale law firms take my deposit money, then get themselves removed from the lawsuit I filed with them and be granted permission to keep my deposit money by a shady Fort Lauderdale judge who probably got a take of my deposit money so what's the use the use of throwing money down into the Fort Lotta Drama hole?Fort Lotta Drama: A Sunny Place for Shady People.
Eugenio Villafane
Absolutely the worst DD I've visited. The outside seating area is always dirty from homeless people littering and sleeping in the property. The service is awful....what ever happened to a friendly smile, good morning or afternoon?
Every time I visit this location the gentleman working the counter is always so rude. I usually go on Sunday afternoons. I wish I got his name, he doesn’t even greet you and you can be nice as can be and he won’t respond. He won’t say thank you, tell you your total, he won’t even say bye.I don’t think he should be working in customer service if he isn’t happy there.
Service: 1
Danielle Hoyt
Young man always playing/talking on his phone rather than working. Did not wash his hands after touching phone several times while customers waiting. Poor customer service and attitudesl!
Atmosphere: 1
Food: 1
Service: 1
Aaron J
Adore and admire this location! Everyone is always so nice and attentive, to my needs when ordering, going about the store, and asking me about how I’m doing! Will definitely recommend to anyone close and in need of an early/late pick-me-up, and not desiring the vapidness of most coffee shops that just want to project a sense of superiority… you don’t get that here ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Egg and Cheese
Nathan Reyes
Coffee always made wrong. 1 drink was bitter and had bunched up powder at the bottom I swallowed immediately. Drinks are never stirred. They put in stuff that isn't even part of the drink's recipe. Cashier walked away before scanning my rewards or paying and was showing pictures and gossiping to her boo.
Atmosphere: 2
Food: 2
Service: 1
Synergy RadioShow
Was running late and grumpy and Eskene (I hope I remembered it correctly) Clarke was so efficient and kind! Great job young man. ??????
Today April 16th,around 9:05 I witness I girl with dreadlocks that goes by the name “keke” wearing black tightsI witnessed her bullying and threatening a coworker over what seem like a accidentally bump she needs to chill it’s just a coffee shop there’s no need to be dramatics.
Atmosphere: 1
The manager Kiki has a bad attitude and ruins the atmosphere for all employees. This causes them to be very negative towards customers and she has the employees arguing everyday.
Atmosphere: 1
Food: 1
Service: 1
I was there at 4:35 PM on Monday, April 1, 2024. I observed the smaller gentleman sucking on his bare fingers as he was making the drinks. When I said I didn't want the drink, the larger gentleman that took my order said he didn't know how to give refunds.
Worst DD ever I’ve been. Visited 3 times and any other time some machine broken. This time no milk, no cream nothing else ! Coffee was cold !
Atmosphere: 1
Food: 1
Service: 1
They are so nice but they need more workers they are busy so toke long time
Atmosphere: 4
Food: 4
Service: 4
The woman working this morning at the counter taking the orders was phenomenal! didn't know anything about how to use the point system or anything on the app and she just walked me through it real quick, but it really showed her taking the excellent extra initiative when it wasn't necessary and I'm deeply grateful.
Atmosphere: 5
Food: 5
Service: 5
Never in my life have I been treated so horrible at an establishment.I use the app to get the point to eventually redeem for a freebie here and there. Today at 2:31 pm a young man, who gave me the name Nu-Nu, told me that they no longer make ice coffee for the coffee you get to redeem for the points. Which is strange because at this exact location I’ve got this same thing several times. So I asked who said that’s the new rule and his response was my coworkers. So I said may I have your name. He said nunu and asked can he have mine. I said Sarah. And I said I guess I have to go to a different location and I’d never heard of that. He then mocked me repeatedly yelling my name and laughing saying he didn’t feel like making my coffee anyway. So I had to leave without my coffee and with my two kids crying without getting their doughnuts. Customer service has really died. And the young man named Nu-nu is working in the wrong industry. He clearly does not like his job at Dunkin doughnuts. And it’s sad because I go to this location every morning and I tip very well. It’s not an easy job. And I have the upmost respect for and hospitality employee, as I am apart of the industry myself. I would never imagine treating a paying customer like that. And if that’s the image that Dunkin is ok with. Plan on going bankrupt to Starbucks. Because at least they know how to treat customers.
Atmosphere: 1
Food: 1
Service: 1
It’s Dunkin… I’m not there for the
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Iced Latte, Iced Macchiato, Mocha Latte, Donuts
My order came to $10. and a few cents. I gave the cashier a $20 and told him to keep the coins. He handed me the coins and put the $9 in the tip cup. Yeah, like I'm tipping $9 on a $10 order. What was he thinking?I gave him the coins and took my $9 I was supposed to get back out of the tip cup and told him the coins were his, not the $9.My order was right for a change as they kept putting cream cheese on the bagel I ordered in the past, although I specifically asked for butter.So I go out on the patio area where street people are usually hanging out stinking up the patio area but this time there was only one at a far back table so I sat as far away as I could.Turns out there's a rock in the bagel that I didn't realize was there until I crunched down on it on my far back left molar. Broke off the back edge of my tooth and I had to have a crown put on it today. Glad it didn't break my front teeth.Most expensive bagel I've ever ended up having in my whole life adding in the cost of the crown.No use to take the rock in and show the employee who can't understand tipping what the rock in their bagel did to my tooth because hard to prove unless there was a witness sitting there hearing the rock break my tooth and watch me spit out the piece of bagel with the rock that was in it and part of my tooth.I've already had 3 shady Fort Lauderdale law firms take my deposit money, then get themselves removed from the lawsuit I filed with them and be granted permission to keep my deposit money by a shady Fort Lauderdale judge who probably got a take of my deposit money so what's the use the use of throwing money down into the Fort Lotta Drama hole?Fort Lotta Drama: A Sunny Place for Shady People.
Absolutely the worst DD I've visited. The outside seating area is always dirty from homeless people littering and sleeping in the property. The service is awful....what ever happened to a friendly smile, good morning or afternoon?
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
Restaurantji Recommends
Every time I visit this location the gentleman working the counter is always so rude. I usually go on Sunday afternoons. I wish I got his name, he doesn’t even greet you and you can be nice as can be and he won’t respond. He won’t say thank you, tell you your total, he won’t even say bye.I don’t think he should be working in customer service if he isn’t happy there.
Service: 1
Young man always playing/talking on his phone rather than working. Did not wash his hands after touching phone several times while customers waiting. Poor customer service and attitudesl!
Atmosphere: 1
Food: 1
Service: 1
Adore and admire this location! Everyone is always so nice and attentive, to my needs when ordering, going about the store, and asking me about how I’m doing! Will definitely recommend to anyone close and in need of an early/late pick-me-up, and not desiring the vapidness of most coffee shops that just want to project a sense of superiority… you don’t get that here ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Egg and Cheese
Coffee always made wrong. 1 drink was bitter and had bunched up powder at the bottom I swallowed immediately. Drinks are never stirred. They put in stuff that isn't even part of the drink's recipe. Cashier walked away before scanning my rewards or paying and was showing pictures and gossiping to her boo.
Atmosphere: 2
Food: 2
Service: 1
Was running late and grumpy and Eskene (I hope I remembered it correctly) Clarke was so efficient and kind! Great job young man. ??????
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Donuts