Went to Duncan Donuts to try the new stuffed ham and cheese croissant.. tasted good, but it's very small.. three bites small. The coffee is the best.. friendly
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Bacon Egg and Cheese, Breakfast Sandwich, Sausage Egg and Cheese, Coffee Roll, Egg and Cheese, Bagels, Donuts, Assorted Half Dozen or Dozen Donuts
Joe Scalise
Extremely nice employee's. They should be
Atmosphere: 5
Food: 5
Service: 5
John Taranto
I am from the northeast (Boston) and I will say during my time in Florida on a golf trip we went here every single morning. This DD is too notch and had the best coffee and breakfast sandwiches we’ve ever had. They are hard working and efficient. The guy making the bagels and sandwiches was the hardest working employee I’ve seen and has inspired me to do better in my craft. Thank you and keep up the good work you deserve to be praised both publicly and privately.
Atmosphere: 5
Food: 5
Service: 5
Antoinette Knowles
My church was having a business meeting, at the last minute we thought about having breakfast. Went to the Dunkin Donuts in Wilton Manor, where the manager is Beunka Randall. The staff was professional, courteous, smiling & attentive to each guest orders. I was in & out in a few minutes. Great job to Beunka & the staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
E
Per the last post I too had a less than desirable experience. After reading other posts left my customers it seems to be a trend there. Before even ordering the stuff were talking out loud about someone else and an order that had been picked up. They referred to a previous customer as, “them white folk”. With the way the world is going and the racial/political tension this is not how you refer to people ever, especially in your own place of work.I ordered anyways and received my meal and proceeded to check it (as I always do), right after the cook asked me in a very poor tone….”did you just check that?”. I told him “yes I always do, did that offend you?” . He says no sarcastically and I sad ok good have a great day. I was so caught off guard by this that I was confused as to why he had such a confrontational demeanor. When I was leaving I shook my head in disbelief and as I walked out the door I could hear all three of the staff laughing/mocking me. I did not feel welcomed nor comfortable being there, definitely my last time going to this DD ever again. Disgusting behavior!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Croissant, Wake
Royal Palm
I recently visited this location of Dunkin' Donuts, and I must say that I was extremely disappointed with the level of service I received. My experience can be summarized in four words: poor customer service, not listening to my order, rude staff, and a less-than-pleasant environment.First and foremost, the poor customer service. It was evident that the staff was not adequately trained in delivering quality service. Upon entering the establishment, I waited in line patiently, but it seemed like an eternity before anyone even acknowledged my presence.When it was finally my turn to place an order, I encountered the second issue - the staff not listening to what I ordered. I made my order clearly and concisely, but it was as if my words fell on deaf ears. I received a completely different order, which was not only frustrating but also a waste of my time and money.To make matters worse, the staff's attitude was nothing short of rude. When I pointed out the mistake in my order, instead of apologizing and rectifying the situation, they responded with indifference and impoliteness. It left me feeling disrespected and undervalued as a customer.Lastly, the environment in this Dunkin' Donuts was far from welcoming. It felt like a "getto place," as you described it, with unkempt tables, dirty floors, and an overall lack of cleanliness. A place that serves food and beverages should prioritize cleanliness and hygiene to ensure the well-being of its customers.In conclusion, my recent visit to Dunkin' Donuts was a disheartening experience marked by poor customer service, staff not listening to my order, rudeness, and a subpar environment. I hope this review serves as constructive feedback for the management to improve their service quality and overall customer experience. It's essential for establishments like Dunkin' Donuts to prioritize customer satisfaction to retain their loyal clientele.
Atmosphere: 1
Food: 1
Service: 1
Andrew Leavitt
This location has REALLY IMPROVED over the last several months… it’s not my go-to Dunkin over the one in 5 Points
Atmosphere: 5
Food: 5
Service: 5
Julian Bravo
Dunkin' is for the unrefined palate and I'm about that lifeBut avoid the snacking bacon, it doesn't taste nearly as good as you're imagining it should be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Lawrence Schneir
Fresh donuts fast service good
Atmosphere: 5
Food: 5
Service: 5
Oleksiy Mazurenko
It’s OK place. When you come here do not compare to others DD, cause for this Neighborhood it’s a good enough.There is no atmosphere but you may stay in the dining room as long as you wish and have fun with your friends. The guy served today definitely deserves tips!!!!!!!!!!!!!
We are back with another one! Let's be honest as I only can give you the Truth!!! The area is not the greatest but it's safe and well kept! It's an ecleptic area we have a little ghetto a little rich and a little gainess all in the mix. The Dunkin Donuts it's self is very nice! The staff is Amazing, management has done a great job in selecting the right people for the team. They all go above and beyond! Especially this really sweet girl by the name of Titi! She has put the biggest smile on my sons face! She impressed me with her selflessness, and I just have to give her props and make sure that management knows the Special Person that they have in Titi!!! Do not allow her to go away... The reason I state this is because and I don't mean to get too personal and put her information out there but she is going through a lot of family issues and with these issues she still took the time out to put a smile on a 3 year old face. He (my son) was just having a tough day, but it all changed when we walked up to the counter. She made his day by getting on his level in the middle of a pack restaurant. Not caring how silly she might look to anyone else, and most importantly what she herself is going through!!! Management, I recommend Titi for a raise in pay or maybe to become a shift manager. Trust me guys I usually do my reviews about the restaurant and the staff but I was truly impacted on this young lady and what she is going through management I hope this reaches you and you take it into consideration. To my patriots and followers I hope that you read this and show up to this location and make Titi's day! I am asking for all to send prayers that she gets a raise or a promotion I'm asking for nothing but good vibes to be sent to her way I know ya could do it so I hope the next time I show up to this location she tells me about a few people that I'm showing up to show love!!! And in closing I gotta say the restaurant location is very clean restrooms are very nice and not much is out of source it's very well rand again management has done a great job with their team and it's a great Dunkin donuts to visit!!!Kid-friendliness: What more can I say that I have not said, parents bring your kids out and see for yourself! Ask for Titi and watch the joy she brings to your kids!Wheelchair accessibility: It's great! Parking is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Iced Latte, Bacon Egg and Cheese, Breakfast Sandwich, Strawberry Dragon Fruit Refresher, Egg and Cheese, Donuts, Bagels
Brad Hawn
Great location near the Fort Lauderdale Airport. The guy on staff was great. He has a great attitude and made a wonderful caramel mocchiato. This is a good coffee shop in an older neighborhood.
Atmosphere: 4
Food: 5
Service: 5
Felix Inoa
Good service, no issues with my order
Michael Pyles
Sunrises spectacular , help is needed these friends our lost..
caroline smith
The two guys that were there today . Around 12:30pm were awesome. Very nice guys. Friendly
Went to Duncan Donuts to try the new stuffed ham and cheese croissant.. tasted good, but it's very small.. three bites small. The coffee is the best.. friendly
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Bacon Egg and Cheese, Breakfast Sandwich, Sausage Egg and Cheese, Coffee Roll, Egg and Cheese, Bagels, Donuts, Assorted Half Dozen or Dozen Donuts
Extremely nice employee's. They should be
Atmosphere: 5
Food: 5
Service: 5
I am from the northeast (Boston) and I will say during my time in Florida on a golf trip we went here every single morning. This DD is too notch and had the best coffee and breakfast sandwiches we’ve ever had. They are hard working and efficient. The guy making the bagels and sandwiches was the hardest working employee I’ve seen and has inspired me to do better in my craft. Thank you and keep up the good work you deserve to be praised both publicly and privately.
Atmosphere: 5
Food: 5
Service: 5
My church was having a business meeting, at the last minute we thought about having breakfast. Went to the Dunkin Donuts in Wilton Manor, where the manager is Beunka Randall. The staff was professional, courteous, smiling & attentive to each guest orders. I was in & out in a few minutes. Great job to Beunka & the staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Per the last post I too had a less than desirable experience. After reading other posts left my customers it seems to be a trend there. Before even ordering the stuff were talking out loud about someone else and an order that had been picked up. They referred to a previous customer as, “them white folk”. With the way the world is going and the racial/political tension this is not how you refer to people ever, especially in your own place of work.I ordered anyways and received my meal and proceeded to check it (as I always do), right after the cook asked me in a very poor tone….”did you just check that?”. I told him “yes I always do, did that offend you?” . He says no sarcastically and I sad ok good have a great day. I was so caught off guard by this that I was confused as to why he had such a confrontational demeanor. When I was leaving I shook my head in disbelief and as I walked out the door I could hear all three of the staff laughing/mocking me. I did not feel welcomed nor comfortable being there, definitely my last time going to this DD ever again. Disgusting behavior!!!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Croissant, Wake
I recently visited this location of Dunkin' Donuts, and I must say that I was extremely disappointed with the level of service I received. My experience can be summarized in four words: poor customer service, not listening to my order, rude staff, and a less-than-pleasant environment.First and foremost, the poor customer service. It was evident that the staff was not adequately trained in delivering quality service. Upon entering the establishment, I waited in line patiently, but it seemed like an eternity before anyone even acknowledged my presence.When it was finally my turn to place an order, I encountered the second issue - the staff not listening to what I ordered. I made my order clearly and concisely, but it was as if my words fell on deaf ears. I received a completely different order, which was not only frustrating but also a waste of my time and money.To make matters worse, the staff's attitude was nothing short of rude. When I pointed out the mistake in my order, instead of apologizing and rectifying the situation, they responded with indifference and impoliteness. It left me feeling disrespected and undervalued as a customer.Lastly, the environment in this Dunkin' Donuts was far from welcoming. It felt like a "getto place," as you described it, with unkempt tables, dirty floors, and an overall lack of cleanliness. A place that serves food and beverages should prioritize cleanliness and hygiene to ensure the well-being of its customers.In conclusion, my recent visit to Dunkin' Donuts was a disheartening experience marked by poor customer service, staff not listening to my order, rudeness, and a subpar environment. I hope this review serves as constructive feedback for the management to improve their service quality and overall customer experience. It's essential for establishments like Dunkin' Donuts to prioritize customer satisfaction to retain their loyal clientele.
Atmosphere: 1
Food: 1
Service: 1
This location has REALLY IMPROVED over the last several months… it’s not my go-to Dunkin over the one in 5 Points
Atmosphere: 5
Food: 5
Service: 5
Dunkin' is for the unrefined palate and I'm about that lifeBut avoid the snacking bacon, it doesn't taste nearly as good as you're imagining it should be
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Fresh donuts fast service good
Atmosphere: 5
Food: 5
Service: 5
It’s OK place. When you come here do not compare to others DD, cause for this Neighborhood it’s a good enough.There is no atmosphere but you may stay in the dining room as long as you wish and have fun with your friends. The guy served today definitely deserves tips!!!!!!!!!!!!!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
We are back with another one! Let's be honest as I only can give you the Truth!!! The area is not the greatest but it's safe and well kept! It's an ecleptic area we have a little ghetto a little rich and a little gainess all in the mix. The Dunkin Donuts it's self is very nice! The staff is Amazing, management has done a great job in selecting the right people for the team. They all go above and beyond! Especially this really sweet girl by the name of Titi! She has put the biggest smile on my sons face! She impressed me with her selflessness, and I just have to give her props and make sure that management knows the Special Person that they have in Titi!!! Do not allow her to go away... The reason I state this is because and I don't mean to get too personal and put her information out there but she is going through a lot of family issues and with these issues she still took the time out to put a smile on a 3 year old face. He (my son) was just having a tough day, but it all changed when we walked up to the counter. She made his day by getting on his level in the middle of a pack restaurant. Not caring how silly she might look to anyone else, and most importantly what she herself is going through!!! Management, I recommend Titi for a raise in pay or maybe to become a shift manager. Trust me guys I usually do my reviews about the restaurant and the staff but I was truly impacted on this young lady and what she is going through management I hope this reaches you and you take it into consideration. To my patriots and followers I hope that you read this and show up to this location and make Titi's day! I am asking for all to send prayers that she gets a raise or a promotion I'm asking for nothing but good vibes to be sent to her way I know ya could do it so I hope the next time I show up to this location she tells me about a few people that I'm showing up to show love!!! And in closing I gotta say the restaurant location is very clean restrooms are very nice and not much is out of source it's very well rand again management has done a great job with their team and it's a great Dunkin donuts to visit!!!Kid-friendliness: What more can I say that I have not said, parents bring your kids out and see for yourself! Ask for Titi and watch the joy she brings to your kids!Wheelchair accessibility: It's great! Parking is great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Iced Latte, Bacon Egg and Cheese, Breakfast Sandwich, Strawberry Dragon Fruit Refresher, Egg and Cheese, Donuts, Bagels
Great location near the Fort Lauderdale Airport. The guy on staff was great. He has a great attitude and made a wonderful caramel mocchiato. This is a good coffee shop in an older neighborhood.
Atmosphere: 4
Food: 5
Service: 5
Good service, no issues with my order
Sunrises spectacular , help is needed these friends our lost..
The two guys that were there today . Around 12:30pm were awesome. Very nice guys. Friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese