Summer Palace Restaurant
13428 Summerport Village Pkwy, Windermere
(407) 905-2788
Recent Reviews
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Excellent!
Food: 5
Service: 5
Food is really mid and overpriced. I don’t get the hype
I really like their food! And the lady in the front desk is always really nice and kind
Food: 5
Service: 5
The woman who picks up the phone at this restaurant, and who represents their “front line” is a disaster. She is a whisper talker until she gets angry, she can not understand basic English, she gets verbally “mad” when you don’t speak at a snails pace, and then she doesn’t understand anyway! She gets nasty and hangs up. I’m tired of it, and also the cold, dry, food. This Google rating is false. Check Yelp ratings—-much more honest and you can’t PAY TO HAVE HONEST BAD REVIEWS TO BE REMOVED. Authentic Chinese food and service are not present in this area of FL.
Atmosphere: 1
Food: 1
Service: 1
Best chinese food in orlando
Atmosphere: 5
Food: 5
Service: 5
*Do not eat here!*
This is the worst place I have ever eaten in all of Central Florida. Immediately, when we walked in the lady was rude and dismissive of us. We were the only people in the restaurant. We placed our order and payed at the counter. By time we sat down the food was coming to our table, in to-go boxes and plastic cutlery. How on earth did they prepare 2 entrees in less than 5 minutes??
The food was awful. The rice was completely flavorless and had freezer burn on the mixed vegetables. We ordered sesame chicken and beef lo mein. The beef was chewy and a little slimy. We could not tell what the sesame chicken was made of (pictures provided). It did have some chicken in it but the rest was a slimy goop. Couldn’t even wash it down with water as they do not provide cups of water.
We ended up walking out, leaving our food there. This place used to be so much better but it seems new owners have taken over and basically ruined it. I wouldn’t feed that “food” to my dog.
Atmosphere: 1
Food: 1
Service: 1
My girlfriend went to get take out for us she said the staff was friendly however when we got our food at home. I was eating the general tsos tofu...and I almost ate a tofu piece with a staple in it and it was full launched in the piece? Sorry I've worked in kitchens for like almost 7 years and this is the first time I've ever seen a staple in my food. I was never so grossed out I couldn't even eat anymore food nor will I get food from this place. My girlfriend has the picture imma have to get it from her. This was terrible. Staple or even a staple gun should not be around where you are cooking food.
Atmosphere: 2
Food: 1
Service: 4
Don’t eat here!! The food is terrible!! We ordered the honey chicken, sweet and sour chicken, and pork fried rice and everything tasted so old and freezer burned! We ate inside and one of the workers were playing videos super loud! Not a good atmosphere at all! Not worth the money at all!
Atmosphere: 1
Food: 1
Service: 1
Take out only. Food is great and they load it up!
Atmosphere: 2
Food: 5
Service: 5
The old owners were better,prices shot up with the new owners,other comparable places are out there for much less.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
My family and I were visiting from Miami and wanted to dine inThe lady told us in order to sit down we had to order our food firstWhen the food was brought to us it was brought in a to go bag when she knew we were dining in now we had finished our food and was told to clean up the table and to throw away our trash after paying $88Please have better customer service never will dine here again
Atmosphere: 1
Food: 3
Service: 1
We had our food delivered. The portions were generous and the food was tasty. We ended up ordering two nights in a row to our hotel room.
Food: 5
Service: 5
Service and building is solid, the food however is extremly overpriced. I would just go to publix instead.
Atmosphere: 3
Food: 2
Service: 4
The food is good. But prices are 20 to 25 percent higher than what it has listed on line. It's been that way for some time now. They need to change their menu.
Atmosphere: 4
Food: 4
Service: 4
Went in here looking for a small meal to share with my partner. Ordered one dinner plate and dumplings as well. 32 DOLLARS!!!?!? That is highway robbery. Food is not even good! My partner asked for dumplings, and the worker knew what he was doing charging us for a full order when he knew we wanted a small order. One plate of sesame chicken and an order of dumplings 32 DOLLARS!?!? Could’ve gotten double the food at Pei Wei.
Atmosphere: 1
Food: 3
Service: 1
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