This location constantly forgets to give me the dressing for my salads. I will not return to this location nor recommend anyone to come here. No one wants to eat a dry salad.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Market Salad
Will Savery
The closest chic fil a to me, unfortunately because this is the absolute worst chic fil a I’ve been to in the United States. Every time I eat here it is a disaster. They must have McDonald’s management running this place.
Atmosphere: 1
Food: 1
Service: 1
Zack Heaney
They’ve been messing up orders very frequently in the drive thru
Atmosphere: 1
Food: 1
Service: 1
Ta' Kara Frazier
I ordered a replacement order they messed up a few weeks ago and wanted to place another other, but the process was not smooth. I called when I noticed the order was incorrect and the young man said he would put my name down and to bring my receipt. I did that, but the employees were looking at me crazy like I pulled the receipt out the trash idk. Never even checked the clipboard. But overall the experience at this location wasn’t the best, no one greeted us or was helpful at all. Yea I’m just not coming back to this location probably the worst customer service experience.
Atmosphere: 1
Food: 2
Service: 1
G P
Absolutely the worst customer service I have had anywhere (let alone a chick fil a) in a very long time! Was shorted food and even with the receipt as proof they argued with me?? Food was hard and old and the manager argued with me? Asked for new food and I watched the manager just turn around and “act” like she was giving me new food when all she did was just return the same old, hard food to me?? I know this as mine had a bite out of it and the food that was returned had that same bite out of it. What happened to the customer is always right?? It definitely was NOT a pleasure to eat at this particular chick fil a. I will not be returning to this particular one and I would suggest everyone else skip this one too. There are several in this area and this is the WORST one! Not only for the food but for the very rude and UNPROFESSIONAL behavior of both staff and management. I think retraining is needed here and the manager definitely needs to be replaced. She has no business dealing with the public if she is going to be so rude and unprofessional. Never again!
Vegetarian options: Fruit bowl
Parking: Small lot
Kid-friendliness: I guess
Atmosphere: 1
Food: 1
Service: 1
Os Cevallos
I do not give my hard earned money to companies who spread any type of hate.
Food: 1
Service: 1
Dominic Raffaelli
I keep getting charged for bacon and not receiving bacon on my sandwich
Aurora
Original sandwich uncooked, non crispy, soggy mess. Thx for nothing
Atmosphere: 1
Food: 1
Service: 2
Deidra Carter
Highly disappointed with this Chick-fil-A yet again I don’t understand why I can’t receive tomatoes in my veggie wrap when it’s clearly suppose to be added to the wrap. I was told the kitchen manager isn’t going to make it, and it doesn’t come with tomatoes did Chick-fil-A change there standard to bread, lettuce, cabbage, cheese n black beans???
Need a bigger locating. Parking lot around the facility is a mess to drive through.
Atmosphere: 4
Food: 5
Service: 4
Steve Bennett
Could not get through parking lot to go in and eat
Atmosphere: 1
Food: 4
Service: 1
Jasmine Fletcher
Slow service, rude employees, often orders are not accurate. I try to go to the one on East Colonial instead.
Melanie Reign
The staff is always in such of a rush to push out the orders in the drive thru and 9 times out of 10 your sauces won’t be in the bag. Today was the third time this has happened! Imagine getting back to work and there is no salad dressing or ordering 3 meals for coworkers and you have to get back in line in the tight spaced parking lot to have them fix their mistake. It’s becoming a habit with this location. Focus on ACCURACY instead of SPEED!
This location constantly forgets to give me the dressing for my salads. I will not return to this location nor recommend anyone to come here. No one wants to eat a dry salad.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Market Salad
The closest chic fil a to me, unfortunately because this is the absolute worst chic fil a I’ve been to in the United States. Every time I eat here it is a disaster. They must have McDonald’s management running this place.
Atmosphere: 1
Food: 1
Service: 1
They’ve been messing up orders very frequently in the drive thru
Atmosphere: 1
Food: 1
Service: 1
I ordered a replacement order they messed up a few weeks ago and wanted to place another other, but the process was not smooth. I called when I noticed the order was incorrect and the young man said he would put my name down and to bring my receipt. I did that, but the employees were looking at me crazy like I pulled the receipt out the trash idk. Never even checked the clipboard. But overall the experience at this location wasn’t the best, no one greeted us or was helpful at all. Yea I’m just not coming back to this location probably the worst customer service experience.
Atmosphere: 1
Food: 2
Service: 1
Absolutely the worst customer service I have had anywhere (let alone a chick fil a) in a very long time! Was shorted food and even with the receipt as proof they argued with me?? Food was hard and old and the manager argued with me? Asked for new food and I watched the manager just turn around and “act” like she was giving me new food when all she did was just return the same old, hard food to me?? I know this as mine had a bite out of it and the food that was returned had that same bite out of it. What happened to the customer is always right?? It definitely was NOT a pleasure to eat at this particular chick fil a. I will not be returning to this particular one and I would suggest everyone else skip this one too. There are several in this area and this is the WORST one! Not only for the food but for the very rude and UNPROFESSIONAL behavior of both staff and management. I think retraining is needed here and the manager definitely needs to be replaced. She has no business dealing with the public if she is going to be so rude and unprofessional. Never again!
Vegetarian options: Fruit bowl
Parking: Small lot
Kid-friendliness: I guess
Atmosphere: 1
Food: 1
Service: 1
I do not give my hard earned money to companies who spread any type of hate.
Food: 1
Service: 1
I keep getting charged for bacon and not receiving bacon on my sandwich
Original sandwich uncooked, non crispy, soggy mess. Thx for nothing
Atmosphere: 1
Food: 1
Service: 2
Highly disappointed with this Chick-fil-A yet again I don’t understand why I can’t receive tomatoes in my veggie wrap when it’s clearly suppose to be added to the wrap. I was told the kitchen manager isn’t going to make it, and it doesn’t come with tomatoes did Chick-fil-A change there standard to bread, lettuce, cabbage, cheese n black beans???
Always gets my order wrong and is extremely slow
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Need a bigger locating. Parking lot around the facility is a mess to drive through.
Atmosphere: 4
Food: 5
Service: 4
Could not get through parking lot to go in and eat
Atmosphere: 1
Food: 4
Service: 1
Slow service, rude employees, often orders are not accurate. I try to go to the one on East Colonial instead.
The staff is always in such of a rush to push out the orders in the drive thru and 9 times out of 10 your sauces won’t be in the bag. Today was the third time this has happened! Imagine getting back to work and there is no salad dressing or ordering 3 meals for coworkers and you have to get back in line in the tight spaced parking lot to have them fix their mistake. It’s becoming a habit with this location. Focus on ACCURACY instead of SPEED!
The food is not what it used to be!
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Spicy Chicken Sandwich
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