Thank you Ms. Holly for making my experience so delightful 10/10 across the board.You have great customer service skills, also the pumpkin with cookies crumble was so delicious...
Jay Skrills
Every time and I mean everytime I come here they get the order wrong this time I repeat myself 3 times the guy acted like he understood the first time so he acted confused why I kept repeating myself Italian but after hearing ice only 3 times I still receive ice cream mostly all soft serve
Josephine Rosas
Awesome! I got a mix of Italian ice and I've cream and it was delicious. Lots of different sizes and if you go to the one near the beach it has a beautiful setting. There is a wall sized mural inside a garage looking building, the workers are nice and there is nothing I would change!
Roland Harrier
Great! And very friendly
Sheri Lambert
The staff was so nice and helpful.
Gabriella Flores
Perfect sweet treat for Florida heat. The strawberry gelati is my go-to. Always clean and friendly staff.
Manuela Posada
Good Italian ice….bad customer service
Elizabeth Alvarez
Nice and friendly my sister met the owner many many years ago he's an amazing guy God bless you guys
S G
My experience at this location was extremely disappointing. I arrived at the drive-thru and waited almost 30 minutes to be served. When I finally placed my order, I specifically asked for two ice creams with no lids and no bag. Instead, I was given the opposite: both ice creams in a bag, with lids, and even in the wrong size.
When I went back to ask for a correction, the employee reacted rudely by throwing the ice creams in the trash with clear frustration. After repeating my order, they still asked me again if I wanted lids (even though I had already specified). When they handed me the order, they shut the window in a very rude manner.
To make matters worse, one of the ice cream flavors was still incorrect. When I pointed it out, the employees just looked at each other and suggested a refund, when all I wanted was the correct ice cream. I finally mentioned that three mistakes in one single order is unacceptable. The employee responded sarcastically and slammed the door of the shop.
In summary, the service was slow, unprofessional, and very disrespectful toward the customer. I will not be returning to this location, and I do not recommend it to anyone who expects polite and professional service.
Susan Cosens
This is a great place for dessert or just a treat! We love this place and all the other ones around town. If you haven't been you want to go soon.
Love this place, we enjoy their options to traditional ice cream.
Keith Walls (kwalls007)
Best place for a cool treat in town!
Swirvin B
Halloween the entire staff were dressed as different versions of Drake 🤣
BR Davis
Not bad, but not Italian ice. Overall the selection and flavors were pretty good but it's basically just a slightly more frozen slushy. Italian ice is supposed to be very smooth with no large chunks of ice and this was crunchy and honestly a little overpriced for a slushy mixed with soft serve. If they get the machine dialed in where it's actually making Italian ice I would reconsider an extra star or two.
Thank you Ms. Holly for making my experience so delightful 10/10 across the board.You have great customer service skills, also the pumpkin with cookies crumble was so delicious...
Every time and I mean everytime I come here they get the order wrong this time I repeat myself 3 times the guy acted like he understood the first time so he acted confused why I kept repeating myself Italian but after hearing ice only 3 times I still receive ice cream mostly all soft serve
Awesome! I got a mix of Italian ice and I've cream and it was delicious. Lots of different sizes and if you go to the one near the beach it has a beautiful setting. There is a wall sized mural inside a garage looking building, the workers are nice and there is nothing I would change!
Great! And very friendly
The staff was so nice and helpful.
Perfect sweet treat for Florida heat. The strawberry gelati is my go-to. Always clean and friendly staff.
Good Italian ice….bad customer service
Nice and friendly my sister met the owner many many years ago he's an amazing guy God bless you guys
My experience at this location was extremely disappointing. I arrived at the drive-thru and waited almost 30 minutes to be served. When I finally placed my order, I specifically asked for two ice creams with no lids and no bag. Instead, I was given the opposite: both ice creams in a bag, with lids, and even in the wrong size.
When I went back to ask for a correction, the employee reacted rudely by throwing the ice creams in the trash with clear frustration. After repeating my order, they still asked me again if I wanted lids (even though I had already specified). When they handed me the order, they shut the window in a very rude manner.
To make matters worse, one of the ice cream flavors was still incorrect. When I pointed it out, the employees just looked at each other and suggested a refund, when all I wanted was the correct ice cream. I finally mentioned that three mistakes in one single order is unacceptable. The employee responded sarcastically and slammed the door of the shop.
In summary, the service was slow, unprofessional, and very disrespectful toward the customer. I will not be returning to this location, and I do not recommend it to anyone who expects polite and professional service.
This is a great place for dessert or just a treat! We love this place and all the other ones around town. If you haven't been you want to go soon.
Restaurantji Recommends
They took care of me, thank you guys!
Love this place, we enjoy their options to traditional ice cream.
Best place for a cool treat in town!
Halloween the entire staff were dressed as different versions of Drake 🤣
Not bad, but not Italian ice. Overall the selection and flavors were pretty good but it's basically just a slightly more frozen slushy. Italian ice is supposed to be very smooth with no large chunks of ice and this was crunchy and honestly a little overpriced for a slushy mixed with soft serve. If they get the machine dialed in where it's actually making Italian ice I would reconsider an extra star or two.
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