McDonald's

3162 University Blvd, Winter Park
(407) 679-5564

Recent Reviews

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Yaniska Mercado Bencebi

Very slow in customer service, terrible service

Service: 1

Joselyn Lopez

Stopped by on my way back from picking up the baby's from school to get them spme happy meals. After making my order when i proceed to the window to make my payment i was told by the cashier that he could no accept my hundred dollar bill because alot of people were paying with fake money lately so that they could not take hundred dollar bills anymore in which o proceed to ask to speak to a manager ANGLELISA i explain to her what the cahier told me and she said that it was policy that she was not allowed to take hundreds.. with out even checking the bill at all.. i felt annoyed and frustrated being denied service and was not able to get the happy meals for my kids because thats all i had at hand she did not offer any other solution she just denied service i had to drive out of my way to another McDonald's for my kids happy meals because they were crying after being able to get them at this establishment.. HORRIBLE EXPERIENCE

Atmosphere: 1

Service: 1

Tisha Bruney

It took 30 minutes to get my food through the drive thru, and my order was incorrect.

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Sausage Mcmuffin with Egg

Christine Vance

This Mc Donalds is the absolute worst. Every single time I come here there is something wrong. I have given this location so many tries and they continue to let me down. Do yourself a favor drive down to the Aloma one and buy from them. Today's issues was that they didn't have enough money to break a $50.00 They never said we do not accept $50 bills but they said they didn't have enough change or even in their safe. Issues in the past, drive through wait times have always been 30 minutes and they make you pull over to a parking spot to waive for your order. That has happened about 4xs!!! No lie. Previous issues, my fries were burn and hard. I asked for fresh fries they gave me an attitude about getting new fries because those were hard. I had 3 different fries orders. They only came out with 1 fry order supposedly newly made bit still looked burned..... I guess it's time to change the oil because my fries were horrible. I got no apology just attitudes. When I asked for a BBQ sauce they said they only had 1 left and have to hold the rest of their sauces for their other orders. My order had 3 nugget orders. If I knew that I would have just canceled my order and save myself the 30 minute wait. No one is professional in this establishment. There's no managers their to help out when issues happens or I guess they don't care. Stay away.

Atmosphere: 1

Food: 1

Service: 1

lindsey edwards

Trying to warn them, they were gonna get busy after a wrestling show. Went to get something to eat after said show. Manager was very rude when I tried to explain to her that we had a lift coming.

Atmosphere: 2

Food: 4

Service: 2

the Obsidian Crafters

Parking: Parking and leaving is awkward when drive-thru is full. often traffic jams

Atmosphere: 5

Food: 5

Service: 5

beautyenuffsaid

Great drive-thru

Kid-friendliness: Go inside and eat with the kiddos they will love it 😀

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Mcmuffin, Big Mac

Mac Cot

waited 20 minutes in the drive through because the cooks were "slow" and i got a totally charred and burnt mccrispy

Atmosphere: 2

Food: 1

Service: 1

Jim Manzo

I went in the drive-through after giving my order for 12 minutes without a car moving ridiculous ridiculous. Take notes from Chick-fil-A. they always have the wrong order no matter what day or night they don’t know how to move people through a line like other fast food places and then they make you pull forward for the stupidest stuff but yet when someone’s in front of you they sit there for 1012 minutes. They don’t make them pull forward

Atmosphere: 1

Food: 1

Service: 1

Jackson Moore

God had black hair in both my meals 🤮🤮🤮

Atmosphere: 1

Food: 1

Service: 1

Riveria Mallory

Good staff clean restaurant

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Big Mac, Mcchicken

Joshua Pagan

The staff here are just always so rude, and they are always messing up orders. I wouldn't bother coming here.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Westbrook

Stopped by here while traveling and it is the worst McDonald's I have ever been to. Ordered on the app and for the first time EVER there was a charge listed for extra condiments. First one is free, second one is extra, and the third one is more. Employee was rude and I had to stop a few miles later to get something because what I got here tasted awful. I will never make the mistake of stopping here again.

Food: 1

Service: 1

Dina Loula

Rude employee. I'm visiting from a different city far away. I have plans to go to an event. I stopped by to grab food and change my outfit in the bathroom to go my event. The employee saw my shoes were off in the bathroom under the stall, because I was changing my outfit for the event and she started being really rude to me talking to me, through the stall. Disrespectful. I really hope she does fall on hard times, so she can learn to have compassion on people, who actually are in tough times because that's what she was accusing.

Atmosphere: 1

Food: 1

Service: 1

Yahaira Ramos

Bad service, you order through the app to pick up in the parking lot, it is never on time, you always have to get out to pick it up, the food is cold. Bad service

Atmosphere: 2

Food: 2

Service: 1

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