TRU~CAKES Custom Bakery

Cake was beautiful and delicious! Service and communication with them was top notch! Recommend 100%

Food: 5

Service: 5

Okay, so here are the positives-There's no doubt that Julie is passionate about cakes and Martha is a great balance to Julie's energy. The cake that we received for our wedding looked exactly like the design we sent; it was stunning. Some of our guests got good cake. That's where the positives end, unfortunately.Here's what ultimately happened:Our wedding date was originally for May 2020. We had a contract with Sprinkles, the previous bakery. Like many weddings, Covid led us to postpone until May 7, 2022. In that time, Sprinkles was bought out by Tru~Cakes. We were having a destination wedding so we drove from Miami to Orlando for a second cake tasting and to meet the new owners. Even after emailing them, the flavors we asked to try for the tasting were wrong. They went into the back and made some fresh flavors to try, it happens.They were very confident that they weren't like other bakers and were able to supply a cake was delicious as much as it was beautiful, difficult but not impossible. We wanted the top tier for our anniversary and additionally, we ordered popcorn for all our guests as favors.Two days before the wedding, we dropped by for one last meeting. We noticed that they were using a resealable ziploc bag and we asked them if that was for ours and they reassured us that no, we were getting the bags shown on the website. We reiterated that we were excited to keep the top tier for our anniversary, and they gleefully agreed with us.The day of wedding:-they were an hour and 15 minutes late-they didn't call or text us to inform us that they were running late-when my coordinator called, they denied providing a measurable ETA-upon arrival and throughout the night, they were frazzled installing the cake. Some guests who arrived early to help in the setup even noticed.-they were short on the popcorn order-they (two days later) admitted to putting the wrong cake in one of our tiers-the third flavor we chose was missing a key ingredient-they cut and served our top tier because they admitted that they never wrote down that they were supposed to keep the top tier-one of the popcorn flavors was incorrect-they told me in the middle of my wedding night that Julie was exhausted and they were just going to deliver the cake and not serve it, and by the time I had resolved it with the venue, they agreed to cut it-none of this was properly communicated at the end of the night-and since they cut the top tier, we took home two boxes of cakes that went to wasteAfter a talk on the phone, they accepted responsibility, offered to make us three cakes, which we denied because our guests were already gone. The wedding was over. It was a missed opportunity on their part, and I can't get my time back either. They agreed to a 50% refund on the entire order.The tiers that were made right tasted great, and the cake as a whole looked beautiful. They have been in the industry for decades so I expected more from them. We worked hard on preventing this type of thing from happening at our wedding. Unfortunately this was the case for us with Tru~Cakes.

Atmosphere: 3

Food: 3

Service: 3

I got married in March 2024 at the Coral Springs Marriott (outside of Heron Bay) located in the greater Fort Lauderdale, FL area. I hired TruCakes for a Dessert Bar at our Sangeet for our Indian Wedding.We were beyond excited when our Caterer referred us to Julie! Trucakes is a mom-daughter duo operated company based in Orlando, FL and they’re both such fun humans to work with!Julie had us hooked when she said she understood the difference between vegetarian, eggless and vegan! But then she really drew us in when she said she does Indian-fusion desserts!Julie brought a beautiful tablescape with lights and trees. Each dessert was in individual servings which only added to the depth and texture of the dessert bar! All of our guests loved the unique flavors and that everything was eggless! We selected our dessert bar menu, and Julie surprised us with a few extra flavors (still within our budget)! Julie absolutely went above and beyond in so many ways for us!Julie can make almost anything you can dream of! Our personality favorite is her Ras Malai Tres Leches and Pistachio Shortbread Cookie. Absolutely hire TruCakes for your next event!

Atmosphere: 5

Food: 5

Service: 5

This mother daughter team have been making cakes for my family celebrations for years. Their cakes are not only beautiful and so creatively done they taste delicious.Their cakes are always the hit of my parties!Thanks Ms. Martha and Ms. Julie❤️Lisa

Food: 5

Tru-Cakes took our inspirational design for cake and matching floral cupcakes and nailed it. It was for our grandmother’s 100th birthday and the family loved the attention to detail and beauty of the cake and cupcakes.

Atmosphere: 5

Food: 4

Service: 5

I loved the experience. I definitely recommend it if you want pastries and cakes that don't make you feel like you eating raw sugar.

It you are looking to get cakes for a special event, look no further! I used them for my wedding and Julie went above and beyond. They stayed for the wedding and handed out cupcakes to all my guests. I still keep in touch with them and they always make me feel like a valued customer

I recently had my wedding last week and all of our guests had an absolute blast - and commented on how fabulous the cake was and HOW DELICIOUS! I had many guests comment to me that it was literally some of the best cake they had ever had at a wedding!Amazing job ladies! Definitely highly recommend them!

My coworker and I planned an appreciation dinner for our supervisor that True Cakes turned into a beautiful celebration! Everyone loved the look and taste of the cake and cupcakes that we ordered! Julie and Martha went above and beyond to make our experience special! I am definitely referring True Cakes to all my friends and families! Thank you ladies! ?

Tru Cakes service all the way from the first time I called in, to the consultation, tasting, and delivery was top notch. The cake was everything that my husband and I imagined and more. Everyone at our wedding party LOVEDDDD the cake flavors and how beautiful it looked. I will definitely be using their services again at our next big occasion.

Tru-Cakes has been nothing short of amazing. Truly custom in every way. Julie ensures that every detail is accounted for, and she even brings a level tool to the delivery to ensure the cake remains level despite what the tablescape entails! She takes your ideas and makes them come to life in both looks and taste. We have used Tru-Cakes for years for all our cake needs from weddings to birthdays and have never been disappointed. We order all our special occasion and party cakes from them. You will not be disappointed!

Tru Cakes service all the way from the first time I called in, to the consultation, tasting, and delivery was top notch. The cake was everything that my husband and I imagined and more. Everyone at our wedding party LOVEDDDD the cake flavors and how beautiful it looked. I will definitely be using their services again at our next big occasion.

Tru-Cakes is amazing! Julie is friendly, professional, punctual, and amazingly talented. All I had to do was send her a pic of my daughter’s birthday invitation, and she nailed it! The design was beautiful, and the cake was the talk of the party. No one wanted to cut into it! Once we did though, we were very happy, as it was delicious! Hire Tru-Cakes for your event; you will not regret it.

Tru~cakes made my Birthday cake and everyone (my birthday party) loved the cake! The cake was so good and very fresh. Order you A cake NOW!! You won't be disappointed

They created a beautiful baptism cake for my granddaughter that tasted as great as it looked. Got so many compliments. Thank you!