I've been a regular at this Starbucks for about a year now and usually have a great experience. However, today I placed a mobile order for a Spicy Falafel Pocket, Avocado Spread, and an Impossible Breakfast Sandwich — but I was given the Chicken Pocket and a regular Sausage Sandwich instead.
This is actually the second time I’ve ordered the Falafel Pocket and been given the Chicken one instead. I haven’t eaten meat in four years, so this mix-up is really upsetting and disappointing.
I hope this can be addressed so others with dietary restrictions don’t have the same experience
I went back to get the actual impossible and you can see the difference in the bread.
Atmosphere: 5
Food: 2
Service: 2
Bai Ege
If there were a trophy for the most disrespectful and terrible employee, Edwin would have a whole shelf of them by now.
Atmosphere: 1
Food: 1
Service: 1
Shealyn Lewis
Came here (July 2nd 7:10 PM maybe you can figure out who was taking drive thru orders) and the girl taking orders was extremely rude over me trying to buy a water. Didn’t even offer an alternative as to what I could purchase to get the water. Just a super rude “NO.” And not another word went inside and the guy was nice and helped.
Atmosphere: 1
Service: 1
Jamie
I know how we all feel about Starbucks but I still want to give this location a shout out because the staff is always very genuine and nice.
Atmosphere: 3
Food: 3
Service: 5
Jackson Hanks
This is a great Starbucks and the employees are wonderful and on top of everything
Atmosphere: 5
Food: 5
Service: 5
Mervia Soius
Without fail, each and every time I come here they get my order wrong. When I ask them to correct it, they get curt and visibly annoyed.
Atmosphere: 2
Food: 2
Service: 2
Gabby
Staff is so kind!!!
Katie Linn
Didn’t catch dudes name at the drive through but his energy and my interaction with him just now made my day!!
Atmosphere: 5
Food: 5
Service: 5
Perro Sucio
It is the only one that opens until 11 am tha I'm aware of. Friendly and kind attendants. At night the atmosphere os relaxing' quite' and amicable. Bathroom and inside seating are well kept. Parking lot late night 🌙 looks very safe.
So I don’t know if This is a trend here? Every time I visit this location there’s an issue customer service is terrible I’m not a confrontational person at all ! Being A person of color? Everyone acts surprisingly shocked! When I speak with management or very none shallot But the behaviors continues?
Mayra Delgado
Kindly update the closing times on the website. It shows 11:30, but you were closed at 10:15.
Don Brown
First time visit to this location. We were disappointed about the cleanliness and particularly the outdoor patio seating area . This space was filthy . Preferred outside seating but not after seeing .
Atmosphere: 1
Food: 3
Service: 3
Roberto Lorenzo
To go to the bathroom you need to ask for a code, it's illogical.
I've been a regular at this Starbucks for about a year now and usually have a great experience. However, today I placed a mobile order for a Spicy Falafel Pocket, Avocado Spread, and an Impossible Breakfast Sandwich — but I was given the Chicken Pocket and a regular Sausage Sandwich instead.
This is actually the second time I’ve ordered the Falafel Pocket and been given the Chicken one instead. I haven’t eaten meat in four years, so this mix-up is really upsetting and disappointing.
I hope this can be addressed so others with dietary restrictions don’t have the same experience
I went back to get the actual impossible and you can see the difference in the bread.
Atmosphere: 5
Food: 2
Service: 2
If there were a trophy for the most disrespectful and terrible employee, Edwin would have a whole shelf of them by now.
Atmosphere: 1
Food: 1
Service: 1
Came here (July 2nd 7:10 PM maybe you can figure out who was taking drive thru orders) and the girl taking orders was extremely rude over me trying to buy a water. Didn’t even offer an alternative as to what I could purchase to get the water. Just a super rude “NO.” And not another word went inside and the guy was nice and helped.
Atmosphere: 1
Service: 1
I know how we all feel about Starbucks but I still want to give this location a shout out because the staff is always very genuine and nice.
Atmosphere: 3
Food: 3
Service: 5
This is a great Starbucks and the employees are wonderful and on top of everything
Atmosphere: 5
Food: 5
Service: 5
Without fail, each and every time I come here they get my order wrong. When I ask them to correct it, they get curt and visibly annoyed.
Atmosphere: 2
Food: 2
Service: 2
Staff is so kind!!!
Didn’t catch dudes name at the drive through but his energy and my interaction with him just now made my day!!
Atmosphere: 5
Food: 5
Service: 5
It is the only one that opens until 11 am tha I'm aware of. Friendly and kind attendants. At night the atmosphere os relaxing' quite' and amicable. Bathroom and inside seating are well kept. Parking lot late night 🌙 looks very safe.
Atmosphere: 5
Food: 5
Service: 5
Got the chai. Cold this time. Yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda \u0026 Egg Sandwich
Restaurantji Recommends
So I don’t know if This is a trend here? Every time I visit this location there’s an issue customer service is terrible I’m not a confrontational person at all ! Being A person of color? Everyone acts surprisingly shocked! When I speak with management or very none shallot But the behaviors continues?
Kindly update the closing times on the website. It shows 11:30, but you were closed at 10:15.
First time visit to this location. We were disappointed about the cleanliness and particularly the outdoor patio seating area . This space was filthy . Preferred outside seating but not after seeing .
Atmosphere: 1
Food: 3
Service: 3
To go to the bathroom you need to ask for a code, it's illogical.
very clean
Atmosphere: 5
Food: 5
Service: 5
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