So i’m never usually the type to write reviews on food…i think it’s really stupid and silly, but i ordered yesterday and ate, i’ve been super sick since, definitely gave me food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Josue K. Mbakulirahi
These people are so amazing. They did great job on my behalf yesterday and they were very close to my table without being annoyed by my questions. Everything was on point.
Atmosphere: 5
Food: 5
Service: 5
Karen Sanchez
This has been my favorite restaurant of all time, there are so many varieties of food and it's also so delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake, Salad
Salima Thomas
Always booked and busy reasonably priced and good food if you don’t mind the wait.
Atmosphere: 5
Food: 5
Service: 4
Dr Benny Rodriguez
We really like CF food for years, but lately, I don't know what's going on! Again, this last time the food portion in 2 of the dishes was out of proportion. Ridiculous! My wife asked for steak Diane and shrimp combo and the taste was very good, but it was like half of the portion fell off the plate on his way to the table. She had 3 pieces of steak, like 1 square inch ea LITERALLY, and 3 shrimps the size of my middle finger approx. Shrimps on one side and the steak on the other side. The whole middle of the plate was completely empty. We didn't say anything because we were invited by another couple that was celebrating, and we didn't want to ruin their moment. For a $27.50 dish, this was very disrespectful. On our way home, she had to stop at a fast food to satisfy her hunger. We ate at Cheesecake Factory in Winter Park, FL. I made a reservation for them under my name, Benny Rodriguez @ 1 pm Saturday, April 20th. You can confirm if you want.
Atmosphere: 4
Food: 3
Service: 4
Samuel Acosta
Stay away from this place.After making a reservation several days in advance.We had to wait over an hour to be seated.Neither the host nor the manager bothered to accommodate or resolve the situation.Terrible service, no effort to try to make any kind of accommodation, felt like they were going to do nothing to provide good customer service.
Atmosphere: 1
Service: 1
Colleen Hasselo
My server Kevin was especially attentive. I badly needed coffee and a boost after my visit from the oncologist down the street. The food was excellent. As always my cheesecakes to go were a welcome treat to my family. The person who seated me knew exactly where I needed without asking. Very intuitive.Parking: I was lucky to find street parking next to the restaurant which was a good thing because I could barely walk. My next option would have been valet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Karen Lewis
Needs better training for pickups. Shouldn't be ignored by 3 different people waiting on one of them to come back to ask what I'm here for.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesecake
ken hoffman
Great food and service. Not rushed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Brett Bowers
My wife has always loved this place!! So we decided to go for her Birthday Dinner. The service was the worst I have ever had. It took over 55 minutes to get our food. We had to almost beg for a drink refill. If we weren’t so hungry. We would have walked out. I mentioned something to the managers on duty. They didn’t seem to care. So I did take the card for the general manager Zach Heefner. Hopefully he has a better idea of hospitality and service. It’s really a shame how bad service in restaurants have become.Update: To put a cherry on top of our horrible experience. My wife, son and myself had severe food poisoning the next day. Even though we had different entrees. We shared an appetizer. I have not heard any response from management of this establishment. This goes to show. Customer service is a thing of the past!! They just want your money. Who cares how they get it.
Never disappointed good food ,good service, great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Samantha Herrera
Pancakes should not undo themselves with minimum effort.The manager was notified that we did not touch one of the pancake dishes as we clearly saw it was still raw.He stoped and asked if: everything had been well? We appreciated the approachment and thought he’d sympathize with us about waking up and having the craving of some fancy pancakes but instead we were just let down by the manager -Josh Rojas.It has been the saddest and most humiliating customer service that I had to go through because I actually shared my unsatisfactory experience. It was definitely not about the money since we payed the full bill of what we ate, but what made us feel demigrated as Mexican’s, was the attitude and the treatment towards my father and I who are both very grateful that we are able to work as residents from the United States of America in order to be able to go out and afford a beautiful and I may say one of the most popular restaurants in the USA as fine as the “The Cheesecake Factory”…Very frustrated and with nothing else to do, but to never go back again…I share this with google, my friends, my family but nothing else will be resolved.
Atmosphere: 1
Food: 1
Service: 1
Mojo Jojo
The Cheesecake Factory has the best dam veggie burger I have ever had. I do not recommend the cheesecake since it contains gelatin which is not kosher nor vegetarian.Vegetarian options: Veggie burger is outstanding!
So i’m never usually the type to write reviews on food…i think it’s really stupid and silly, but i ordered yesterday and ate, i’ve been super sick since, definitely gave me food poisoning.
Atmosphere: 1
Food: 1
Service: 1
These people are so amazing. They did great job on my behalf yesterday and they were very close to my table without being annoyed by my questions. Everything was on point.
Atmosphere: 5
Food: 5
Service: 5
This has been my favorite restaurant of all time, there are so many varieties of food and it's also so delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake, Salad
Always booked and busy reasonably priced and good food if you don’t mind the wait.
Atmosphere: 5
Food: 5
Service: 4
We really like CF food for years, but lately, I don't know what's going on! Again, this last time the food portion in 2 of the dishes was out of proportion. Ridiculous! My wife asked for steak Diane and shrimp combo and the taste was very good, but it was like half of the portion fell off the plate on his way to the table. She had 3 pieces of steak, like 1 square inch ea LITERALLY, and 3 shrimps the size of my middle finger approx. Shrimps on one side and the steak on the other side. The whole middle of the plate was completely empty. We didn't say anything because we were invited by another couple that was celebrating, and we didn't want to ruin their moment. For a $27.50 dish, this was very disrespectful. On our way home, she had to stop at a fast food to satisfy her hunger. We ate at Cheesecake Factory in Winter Park, FL. I made a reservation for them under my name, Benny Rodriguez @ 1 pm Saturday, April 20th. You can confirm if you want.
Atmosphere: 4
Food: 3
Service: 4
Stay away from this place.After making a reservation several days in advance.We had to wait over an hour to be seated.Neither the host nor the manager bothered to accommodate or resolve the situation.Terrible service, no effort to try to make any kind of accommodation, felt like they were going to do nothing to provide good customer service.
Atmosphere: 1
Service: 1
My server Kevin was especially attentive. I badly needed coffee and a boost after my visit from the oncologist down the street. The food was excellent. As always my cheesecakes to go were a welcome treat to my family. The person who seated me knew exactly where I needed without asking. Very intuitive.Parking: I was lucky to find street parking next to the restaurant which was a good thing because I could barely walk. My next option would have been valet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Needs better training for pickups. Shouldn't be ignored by 3 different people waiting on one of them to come back to ask what I'm here for.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesecake
Great food and service. Not rushed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
My wife has always loved this place!! So we decided to go for her Birthday Dinner. The service was the worst I have ever had. It took over 55 minutes to get our food. We had to almost beg for a drink refill. If we weren’t so hungry. We would have walked out. I mentioned something to the managers on duty. They didn’t seem to care. So I did take the card for the general manager Zach Heefner. Hopefully he has a better idea of hospitality and service. It’s really a shame how bad service in restaurants have become.Update: To put a cherry on top of our horrible experience. My wife, son and myself had severe food poisoning the next day. Even though we had different entrees. We shared an appetizer. I have not heard any response from management of this establishment. This goes to show. Customer service is a thing of the past!! They just want your money. Who cares how they get it.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Its was fresh, tasty and filling.
Fantastic free cheesecake, yay
Atmosphere: 5
Food: 5
Service: 5
Never disappointed good food ,good service, great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Pancakes should not undo themselves with minimum effort.The manager was notified that we did not touch one of the pancake dishes as we clearly saw it was still raw.He stoped and asked if: everything had been well? We appreciated the approachment and thought he’d sympathize with us about waking up and having the craving of some fancy pancakes but instead we were just let down by the manager -Josh Rojas.It has been the saddest and most humiliating customer service that I had to go through because I actually shared my unsatisfactory experience. It was definitely not about the money since we payed the full bill of what we ate, but what made us feel demigrated as Mexican’s, was the attitude and the treatment towards my father and I who are both very grateful that we are able to work as residents from the United States of America in order to be able to go out and afford a beautiful and I may say one of the most popular restaurants in the USA as fine as the “The Cheesecake Factory”…Very frustrated and with nothing else to do, but to never go back again…I share this with google, my friends, my family but nothing else will be resolved.
Atmosphere: 1
Food: 1
Service: 1
The Cheesecake Factory has the best dam veggie burger I have ever had. I do not recommend the cheesecake since it contains gelatin which is not kosher nor vegetarian.Vegetarian options: Veggie burger is outstanding!
Atmosphere: 5
Food: 5
Service: 5