Delicious smoothie, efficient and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Jor Mas
I love planet smoothie, first time at this location me and my friend ordered a peanut butter punch and PB blues, easily one of the worst smoothies we’ve ever had, they tasted like nothing if I had to describe it, it tasted like water and clay, I let the women working know that we did not like them and she said she could add somthing that was it, I asked if she could refund us and she said she can’t only a manger can and there’s no manager. Honestly a waste of my money and calories, even after she added somthing… disgusting and how can an employee not refund ? I’ve worked in the food industry and a simple call to the manger would suffice…*** UPDATE***The owner and manager offered to remake the smoothies for us, definitely much better this time, not sure what happened, but amazing customer service they went out of there way to make it right I appreciate it !!!
Debby Garcia
Purchased 2 smoothies as meal replacements that were so terrible tasting they were undrinkable. When I called to see about a redo or credit, I was told I had to do it immediately in store. Problem with that scenario is I purchased on my lunch break and raced back to work only to discover the drinks were awful. $20 wasted and will not return to that store because of the manager’s greedy policy. She could have appeased but chose not to.
Terri M.
Love a smoothie! Service is good. Clean business. Need one in Homosassa, FL. I would be there all the time.
Florida Fit Fun Foodie
I frequent Planet Smoothie locations often and this was a great disappointment. In short, the young lady doing everything was kind but inept. I asked for a smoothie, she said yes to making another one. I had to confirm several times she knew what I was talking about, and then she still made it incorrectly. It tasted like frothy infused fruit water. I order this smoothie consistently, sometimes daily, therefore I know the texture and taste well. She also rung up my snack items incorrectly, possibly double-charging me—because I can’t confirm because she wouldn’t give me a receipt. It didn’t print, and she blamed it on me not selecting the “print receipt” option on the card reader; that’s not an option at PS. She seemed confused and stunned when I asked her to print the duplicate. I got a shoulder shrug “too bad.” I would definitely love to speak to management about this experience. Had this been my first, I would never come back!
Maria de los Angeles “Mariangel” Rodriguez Pietri
I lost my debit card in the store. When I went back to get it,it was nowhere to be found. The girl said I remember you,I put your card somewhere,but I don't remember where! WTH! Two days after they found it! Yeah right. It was too late I have cancelled.
Chosen Dancer
I frequent Planet Smoothie locations often and this was a great disappointment. In short, the young lady doing everything was kind but inept. I asked for a smoothie, she said yes to making another one. I had to confirm several times she knew what I was talking about, and then she still made it incorrectly. It tasted like frothy infused fruit water. I order this smoothie consistently, sometimes daily, therefore I know the texture and taste well. She also rung up my snack items incorrectly, possibly double-charging me—because I can’t confirm because she wouldn’t give me a receipt. It didn’t print, and she blamed it on me not selecting the “print receipt” option on the card reader; that’s not an option at PS. She seemed confused and stunned when I asked her to print the duplicate. I got a shoulder shrug “too bad.” I would definitely love to speak to management about this experience. Had this been my first, I would never come back!
P A
High quality, delicious smoothies & super quick delivery, will be ordering again & again :)
Cathy H
Very Nice girl helped us at this location today. She was super fast and friendly, knew the products and what to recommend.. She said that she worked there for 9 months and then left for a short time and has now been back for a month.. They are LUCKY she came back, because she sure does represent the company top-notch.
Heather S
I love my peanut butter smoothie with tumeric. Just made my morning. Great customer service! Thank you!
I’m a regular at this location. I just bought a 32 oz smoothie and paid $9.09, I asked for a wide straw instead of the regular skinny one and the girl denied it because they are for the boba drinks, which is about the same price I paid or less!, HOW PETTY AND CHEAP!, great customer service! Lol smh
Sean Bowmer
Fast friendly service. This family run smoothie shop is attentive and outgoing.
Beauty Tea
I’m a regular at this location. I just bought a 32 oz smoothie and paid $9.09, I asked for a wide straw instead of the regular skinny one and the girl denied it because they are for the boba drinks, which is about the same price I paid or less!, HOW PETTY AND CHEAP!, great customer service! Lol smh
Carmen L Rim
The girl was nice but that was the worst smoothie I’ve ever had. It was given to me already separated and watery as if it had been sitting on the counter for 30 minutes or more. I ordered the pineapple kale smoothie inside and sat there waiting for 10 minutes. I’m pretty sure I was given someone else’s old smoothie.
amanda A.
I always get the mango passion I get it all the time love it's my favorite one but this first time that it tasted so gross that I was gagging when I was drinking it. Did not taste of mango did not taste of fashion all the taste was strawberry but it wasn't very good strawberry and I can taste the powder that was in it because it was chunks of powder in there from the energy boost. Maybe I should keep going to the one that I always go to is my first time going to this planet smoothie.
Delicious smoothie, efficient and friendly service!
Atmosphere: 5
Food: 5
Service: 5
I love planet smoothie, first time at this location me and my friend ordered a peanut butter punch and PB blues, easily one of the worst smoothies we’ve ever had, they tasted like nothing if I had to describe it, it tasted like water and clay, I let the women working know that we did not like them and she said she could add somthing that was it, I asked if she could refund us and she said she can’t only a manger can and there’s no manager. Honestly a waste of my money and calories, even after she added somthing… disgusting and how can an employee not refund ? I’ve worked in the food industry and a simple call to the manger would suffice…*** UPDATE***The owner and manager offered to remake the smoothies for us, definitely much better this time, not sure what happened, but amazing customer service they went out of there way to make it right I appreciate it !!!
Purchased 2 smoothies as meal replacements that were so terrible tasting they were undrinkable. When I called to see about a redo or credit, I was told I had to do it immediately in store. Problem with that scenario is I purchased on my lunch break and raced back to work only to discover the drinks were awful. $20 wasted and will not return to that store because of the manager’s greedy policy. She could have appeased but chose not to.
Love a smoothie! Service is good. Clean business. Need one in Homosassa, FL. I would be there all the time.
I frequent Planet Smoothie locations often and this was a great disappointment. In short, the young lady doing everything was kind but inept. I asked for a smoothie, she said yes to making another one. I had to confirm several times she knew what I was talking about, and then she still made it incorrectly. It tasted like frothy infused fruit water. I order this smoothie consistently, sometimes daily, therefore I know the texture and taste well. She also rung up my snack items incorrectly, possibly double-charging me—because I can’t confirm because she wouldn’t give me a receipt. It didn’t print, and she blamed it on me not selecting the “print receipt” option on the card reader; that’s not an option at PS. She seemed confused and stunned when I asked her to print the duplicate. I got a shoulder shrug “too bad.” I would definitely love to speak to management about this experience. Had this been my first, I would never come back!
I lost my debit card in the store. When I went back to get it,it was nowhere to be found. The girl said I remember you,I put your card somewhere,but I don't remember where! WTH! Two days after they found it! Yeah right. It was too late I have cancelled.
I frequent Planet Smoothie locations often and this was a great disappointment. In short, the young lady doing everything was kind but inept. I asked for a smoothie, she said yes to making another one. I had to confirm several times she knew what I was talking about, and then she still made it incorrectly. It tasted like frothy infused fruit water. I order this smoothie consistently, sometimes daily, therefore I know the texture and taste well. She also rung up my snack items incorrectly, possibly double-charging me—because I can’t confirm because she wouldn’t give me a receipt. It didn’t print, and she blamed it on me not selecting the “print receipt” option on the card reader; that’s not an option at PS. She seemed confused and stunned when I asked her to print the duplicate. I got a shoulder shrug “too bad.” I would definitely love to speak to management about this experience. Had this been my first, I would never come back!
High quality, delicious smoothies & super quick delivery, will be ordering again & again :)
Very Nice girl helped us at this location today. She was super fast and friendly, knew the products and what to recommend.. She said that she worked there for 9 months and then left for a short time and has now been back for a month.. They are LUCKY she came back, because she sure does represent the company top-notch.
I love my peanut butter smoothie with tumeric. Just made my morning. Great customer service! Thank you!
Restaurantji Recommends
I’m a regular at this location. I just bought a 32 oz smoothie and paid $9.09, I asked for a wide straw instead of the regular skinny one and the girl denied it because they are for the boba drinks, which is about the same price I paid or less!, HOW PETTY AND CHEAP!, great customer service! Lol smh
Fast friendly service. This family run smoothie shop is attentive and outgoing.
I’m a regular at this location. I just bought a 32 oz smoothie and paid $9.09, I asked for a wide straw instead of the regular skinny one and the girl denied it because they are for the boba drinks, which is about the same price I paid or less!, HOW PETTY AND CHEAP!, great customer service! Lol smh
The girl was nice but that was the worst smoothie I’ve ever had. It was given to me already separated and watery as if it had been sitting on the counter for 30 minutes or more. I ordered the pineapple kale smoothie inside and sat there waiting for 10 minutes. I’m pretty sure I was given someone else’s old smoothie.
I always get the mango passion I get it all the time love it's my favorite one but this first time that it tasted so gross that I was gagging when I was drinking it. Did not taste of mango did not taste of fashion all the taste was strawberry but it wasn't very good strawberry and I can taste the powder that was in it because it was chunks of powder in there from the energy boost. Maybe I should keep going to the one that I always go to is my first time going to this planet smoothie.