I never write reviews and this isn’t to shame anyone but I’m hoping that by putting my word in something might change! I go to this starbucks very often and the baristas are sooo so sweet and fantastic. However, it appears management does not know how to handle being wrapped in a drive through. I completely understand if the store is understaffed or if a big order is at window but there is no reason i should be waiting 30-45 minutes in the line for one cup of coffee. At CFA, they park the bigger orders so that smaller orders can get on with their day. I highly recommend taking on this strategy. If not the parking method, why not limit how much someone can order in the drive through? Idk but either way I work right next door and about a week ago I joined the line at 11 when only about four cars were there. My shift was at 11:30. I was in that line until 11:45. I had to switch seats with my boyfriend so he could grab my coffee while I walked, on foot, to my job. Today I was treating my little sister to starbs and for whatever reason, we were stuck in that drive through for 35 minutes. Obviously I should know that there is a risk of waiting that long if I decide to join a drive through. Obviously I should’ve learned my lesson the first time. But again, it’s crazy that this is the second time this month. I’m just suggesting a method that might make people less angry and increase your quality of service. I love the staff at this location please don’t don’t take this the wrong way I just wanted to put in my two cents :)
Atmosphere: 5
Food: 1
Service: 5
Julia Harvey
Ordered thru the app and I normally don’t have issues with this location but damn. This was one sip and had to toss. I ordered a chai latte with 2 shots of espresso and soy. The drink was watery and had a very unpleasant burnt espresso taste. I honestly won’t be back.
Atmosphere: 4
Food: 1
Service: 3
Vanessa
Iced latte always is too milky, you don’t even taste the coffee
Atmosphere: 2
Food: 3
Service: 3
Dee Jones
Says they're open and they're not. Massive conglomerate can't even get their website/hours straight. Waste of time
Atmosphere: 1
Food: 1
Service: 1
Karl
Do not plan on visiting during peak hours if you need drive through. Abysmal set up that has traffic flow through the wrong lane of travel, blocking traffic in the plaza, and making it completely inaccessible from one of its entrances.
Service: 1
JM
STARBUCKS MANAGEMENT AND CORPORATE OFFICES..... Your Tuskawillia location has massive drive thru overflow. This causes your customers to block the exit to Dodd. This also forces drivers to drive around your customers into oncoming traffic. This is directly Starbucks responsibility. Let this review be your warning, if I'm hit by another car leaving the Publix shopping center you will be held liable.
Atmosphere: 1
Food: 1
Service: 1
Melanie Muniz
I went inside the shop to order an oat pecan latte and I have found some Starbucks so not have or run out of non dairy free foam or cream. This one actually has it which really pleases me!!! I would love to see all stores stocked up in non dairy cream as there are many people who are lactose intolerant or cannot digest milk products very well.
Dietary restrictions: I am lactose intolerant.
Atmosphere: 1
Service: 5
Kristal Smink
Lots of outlets. Great place to work. Staff is good. Wish the tables were cleaned a little more often, but any time I’ve asked them to wipe the table down, they happily oblige.
Atmosphere: 5
Food: 5
Service: 5
Zoey Merenda
I went at 12:20 on9/20 and i was having not the best day and the barista went above and beyond to improve my day and turn it around. I love starbucks and think the service is great every time but this was especially noteworthy. I wish i got the guys name but he even wrote a little note on my cup. It doesn’t seem like much but the little things can really make all the difference:)
Margaret Staton
I was at the Starbucks location every single day for more than 10 years before the pandemic. After lockdown I was diagnosed with celiac disease. I have Ben in this location 3 times and was able to order a gluten free drink with help from baristas. This morning the barista was very unhelpful and kept saying she didn’t know. Gluten is often hidden in the syrups used in Starbucks drinks. Every restaurant has a list of allergens in their products, but she couldn’t seem to find it. I left with nothing. I need a new coffee place
Dietary restrictions: No information from barista about gluten allergies. Celiac here.
I ordered Frappuccino French vanilla flavor but the receipt says hazelnut flavor all I tasted was crashed ice!! And the sausage and egg wrap was just like that no et least salt and pepper to go for taste, THANK YOU I know my couple dollars might not make a difference but ey ain’t coming back anymore!
Philosopher
I'm only giving it 3 due to limited seating and with a hot day like today it's unbearably hot outside. Luckily someone left but when I say it's a little too close to others. I like that the music wasn't blasting. I got my drink fast. Everyone seemed nice enough. Just not enough seats.
Atmosphere: 3
Food: 5
Service: 5
Luz Bowman
employee accused me of grabbing her hand. I thought she was charging me for a new drink when I was getting a refill. " don't do that again" I never touched her hand. I thought I could stop her from sweeping my card and charging me $315 for a medium drink
Atmosphere: 3
Food: 5
Service: 1
Nanette Edwards
Thank you, Tuskawilla crew.
Atmosphere: 5
Food: 5
Service: 5
Willy Romero
New management got rid of nearly everyone and ruined this place. I use to go here 1-2 times a day and the old employees had this place running so smooth and quickly. Now 20-30 minutes for drive thru window and every order is wrong. I will drive a bit further now for Starbucks.
I never write reviews and this isn’t to shame anyone but I’m hoping that by putting my word in something might change! I go to this starbucks very often and the baristas are sooo so sweet and fantastic. However, it appears management does not know how to handle being wrapped in a drive through. I completely understand if the store is understaffed or if a big order is at window but there is no reason i should be waiting 30-45 minutes in the line for one cup of coffee. At CFA, they park the bigger orders so that smaller orders can get on with their day. I highly recommend taking on this strategy. If not the parking method, why not limit how much someone can order in the drive through? Idk but either way I work right next door and about a week ago I joined the line at 11 when only about four cars were there. My shift was at 11:30. I was in that line until 11:45. I had to switch seats with my boyfriend so he could grab my coffee while I walked, on foot, to my job. Today I was treating my little sister to starbs and for whatever reason, we were stuck in that drive through for 35 minutes. Obviously I should know that there is a risk of waiting that long if I decide to join a drive through. Obviously I should’ve learned my lesson the first time. But again, it’s crazy that this is the second time this month. I’m just suggesting a method that might make people less angry and increase your quality of service. I love the staff at this location please don’t don’t take this the wrong way I just wanted to put in my two cents :)
Atmosphere: 5
Food: 1
Service: 5
Ordered thru the app and I normally don’t have issues with this location but damn. This was one sip and had to toss. I ordered a chai latte with 2 shots of espresso and soy. The drink was watery and had a very unpleasant burnt espresso taste. I honestly won’t be back.
Atmosphere: 4
Food: 1
Service: 3
Iced latte always is too milky, you don’t even taste the coffee
Atmosphere: 2
Food: 3
Service: 3
Says they're open and they're not. Massive conglomerate can't even get their website/hours straight. Waste of time
Atmosphere: 1
Food: 1
Service: 1
Do not plan on visiting during peak hours if you need drive through. Abysmal set up that has traffic flow through the wrong lane of travel, blocking traffic in the plaza, and making it completely inaccessible from one of its entrances.
Service: 1
STARBUCKS MANAGEMENT AND CORPORATE OFFICES.....
Your Tuskawillia location has massive drive thru overflow. This causes your customers to block the exit to Dodd. This also forces drivers to drive around your customers into oncoming traffic. This is directly Starbucks responsibility. Let this review be your warning, if I'm hit by another car leaving the Publix shopping center you will be held liable.
Atmosphere: 1
Food: 1
Service: 1
I went inside the shop to order an oat pecan latte and I have found some Starbucks so not have or run out of non dairy free foam or cream. This one actually has it which really pleases me!!! I would love to see all stores stocked up in non dairy cream as there are many people who are lactose intolerant or cannot digest milk products very well.
Dietary restrictions: I am lactose intolerant.
Atmosphere: 1
Service: 5
Lots of outlets. Great place to work. Staff is good. Wish the tables were cleaned a little more often, but any time I’ve asked them to wipe the table down, they happily oblige.
Atmosphere: 5
Food: 5
Service: 5
I went at 12:20 on9/20 and i was having not the best day and the barista went above and beyond to improve my day and turn it around. I love starbucks and think the service is great every time but this was especially noteworthy. I wish i got the guys name but he even wrote a little note on my cup. It doesn’t seem like much but the little things can really make all the difference:)
I was at the Starbucks location every single day for more than 10 years before the pandemic. After lockdown I was diagnosed with celiac disease. I have Ben in this location 3 times and was able to order a gluten free drink with help from baristas. This morning the barista was very unhelpful and kept saying she didn’t know. Gluten is often hidden in the syrups used in Starbucks drinks. Every restaurant has a list of allergens in their products, but she couldn’t seem to find it. I left with nothing. I need a new coffee place
Dietary restrictions: No information from barista about gluten allergies. Celiac here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered Frappuccino French vanilla flavor but the receipt says hazelnut flavor all I tasted was crashed ice!! And the sausage and egg wrap was just like that no et least salt and pepper to go for taste, THANK YOU I know my couple dollars might not make a difference but ey ain’t coming back anymore!
I'm only giving it 3 due to limited seating and with a hot day like today it's unbearably hot outside. Luckily someone left but when I say it's a little too close to others. I like that the music wasn't blasting. I got my drink fast. Everyone seemed nice enough. Just not enough seats.
Atmosphere: 3
Food: 5
Service: 5
employee accused me of grabbing her hand. I thought she was charging me for a new drink when I was getting a refill. " don't do that again"
I never touched her hand. I thought I could stop her from sweeping my card and charging me $315 for a medium drink
Atmosphere: 3
Food: 5
Service: 1
Thank you, Tuskawilla crew.
Atmosphere: 5
Food: 5
Service: 5
New management got rid of nearly everyone and ruined this place. I use to go here 1-2 times a day and the old employees had this place running so smooth and quickly. Now 20-30 minutes for drive thru window and every order is wrong. I will drive a bit further now for Starbucks.
Atmosphere: 5
Food: 1
Service: 1
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