Wednesday, 11.13.24, when I arrived, I asked if someone could wipe a table. A particular employee said it is still wet and had just cleaned. However, there were crumbs on the table & seats. I kindly asked again. I was told they would be there. Nobody came. As I stood a Manager was coming my way. I asked if he could wipe the crumbs off of the table and seats. To his credit he did. I told him about the one particular employee.
For about 2 years I clean the table myself in case that one employee that refuses to clean my table is there since she will Not clean my table if requested. She will not even look at me ** I ask this since my mother had major heart surgery & is a health risk. My son and I help take care of her.
Then a male Manager and a Mgr. & another young female Mgr. (I do not know her name) approached my table & said that they do not want me to return. I asked why and what about support for the customer? Now, two months later, all I have is email correspondence from Chick-fil-A Cares Team stating they will call and email me regarding this
**Now when I filed a Complaint before with virtually the same problem with the same employee, their complaint department did email me an apology saying the appropriate Chick-fil-A people and the restaurant involved would handle. I assumed they would simply help this particular employee along but apparently this Chick-fil-A in Zephyrhills Florida, Store number 04040 was ok with giving me a cookie or brownie but doing nothing else. This is unfortunate because I visit the Zephyrhills Florida Chick-fil-A every day! I like it there. I am quiet, mind my own business, may say hi if I see someone I know. Only one person has come over to talk briefly.
I DO NOT want money or product. I want my right to quietly visit my local Chick-fil-A.
Legal counsel has advised I request mediation with the Chick-fil-A owner in Zephyrhills Florida to resolve. I did so, but two months later NOT ONE SINGLE WORD to reach out to me.
Hopefully this does not have to be taken to the next step.
Service: 1
Recommended dishes: Grilled Chicken Sandwich
Sherrie Murphy
Fast & fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken
deepakchowdary Makineni
Must try the roti and karvepaku chicken
Sheila Roberts
The chicken sells badly and does not taste the sam. I literally used to visit Chick-fil-A several times a week with my puppy for the nuggets and pup cup. They used to best chicken fast food restaurant to visit, not anymore, not for me. The last few visits, I threw the nuggets away.
Food: 1
bruce richman
These people are the best in the business at fast food they should be the model in the industry, best chicken sandwiches there are.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Lesley Oxendine
It's a Chick Fil A. Probably one of the better ones, staff is always friendly and they haven't asked to keep my change here, lol.
It's super fast and good but feels not as decorative as it should tho
Vegetarian options: Not much
Parking: Is very open and lots of space
Kid-friendliness: Most of the menu is for kids
Wheelchair accessibility: In the front of the place
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Nuggets and Kale Meal, Mac & Cheese, Waffle Fries
Jose Munoz
Can’t found the entrance of this place, 3 parking spots only. Chicken portion was cut from a 3 pound chicken breast, really though with pieces of cartilage still attached . And as always room temperature waffle fries. Cobb Salad was awesome!!
Amazing and clean!!! Aaliah took our order and was so helpful and amazing! She is the best 🫶
Atmosphere: 5
Food: 5
Service: 5
Thomas Vincent
Cost too much
Sara N
I love this place. Chicken sandwich is delicious. BBQ sauce is good
Charles Langan
Great food, excellent service
Atmosphere: 5
Service: 5
Leslie Szendy
Great service. I had a problem ordering on my phone and when I got order I told them I ordered it wrong. They gave me what wanted and wouldn't let me pay extra for all the extra food. It made my day
Good service, clean inside.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Waffle Fries
Wednesday, 11.13.24, when I arrived, I asked if someone could wipe a table. A particular employee said it is still wet and had just cleaned.
However, there were crumbs on the table & seats. I kindly asked again.
I was told they would be there.
Nobody came. As I stood a Manager was coming my way.
I asked if he could wipe the crumbs off of the table and seats. To his credit he did. I told him about the one particular employee.
For about 2 years I clean the table myself in case that one employee that refuses to clean my table is there since she will Not clean my table if requested. She will not even look at me
** I ask this since my mother had major heart surgery & is a health risk. My son and I help take care of her.
Then a male Manager and a Mgr. & another young female Mgr. (I do not know her name) approached my table & said that they do not want me to return. I asked why and what about support for the customer?
Now, two months later, all I have is email correspondence from Chick-fil-A Cares Team stating they will call and email me regarding this
**Now when I filed a Complaint before with virtually the same problem with the same employee, their complaint department did email me an apology saying the appropriate Chick-fil-A people and the restaurant involved would handle.
I assumed they would simply help this particular employee along but apparently this Chick-fil-A in Zephyrhills Florida, Store number 04040 was ok with giving me a cookie or brownie but doing nothing else.
This is unfortunate because I visit the Zephyrhills Florida Chick-fil-A every day!
I like it there. I am quiet, mind my own business, may say hi if I see someone I know. Only one person has come over to talk briefly.
I DO NOT want money or product.
I want my right to quietly visit my local Chick-fil-A.
Legal counsel has advised I request mediation with the Chick-fil-A owner in Zephyrhills Florida to resolve. I did so, but two months later NOT ONE SINGLE WORD to reach out to me.
Hopefully this does not have to be taken to the next step.
Service: 1
Recommended dishes: Grilled Chicken Sandwich
Fast & fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken
Must try the roti and karvepaku chicken
The chicken sells badly and does not taste the sam. I literally used to visit Chick-fil-A several times a week with my puppy for the nuggets and pup cup. They used to best chicken fast food restaurant to visit, not anymore, not for me. The last few visits, I threw the nuggets away.
Food: 1
These people are the best in the business at fast food they should be the model in the industry, best chicken sandwiches there are.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
It's a Chick Fil A. Probably one of the better ones, staff is always friendly and they haven't asked to keep my change here, lol.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Chocolate Brownie, Spicy Chicken Sandwich, Chicken Noodle Soup, Mac & Cheese, Waffle Fries
It's super fast and good but feels not as decorative as it should tho
Vegetarian options: Not much
Parking: Is very open and lots of space
Kid-friendliness: Most of the menu is for kids
Wheelchair accessibility: In the front of the place
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Nuggets and Kale Meal, Mac & Cheese, Waffle Fries
Can’t found the entrance of this place, 3 parking spots only.
Chicken portion was cut from a 3 pound chicken breast, really though with pieces of cartilage still attached .
And as always room temperature waffle fries.
Cobb Salad was awesome!!
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Cobb Salad
Always great, getting a little expensive
Restaurantji Recommends
Amazing and clean!!! Aaliah took our order and was so helpful and amazing! She is the best 🫶
Atmosphere: 5
Food: 5
Service: 5
Cost too much
I love this place. Chicken sandwich is delicious. BBQ sauce is good
Great food, excellent service
Atmosphere: 5
Service: 5
Great service. I had a problem ordering on my phone and when I got order I told them I ordered it wrong. They gave me what wanted and wouldn't let me pay extra for all the extra food. It made my day
Atmosphere: 5
Food: 5
Service: 5
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