Dunkin'

The service was great. I do not enjoy going to this particular dunkin due to the drive thru drive way, I curb my car almost every time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkin' Energy

they forgot to put the cheese on my sandwich… they have ONE job!!!!

Atmosphere: 2

Food: 1

Service: 3

Took an hour to get delivered and yall didn’t even fill the cup this is absolutely unacceptable! I can’t believe this was 7.97 FOR SOMETHING THAT WAS HALF ASSED! Completely unacceptable! And this was at the acworth Dunkin’ Donuts next to the McDonald’s, this place used to always work hard to satisfy their customers, don’t know how yall get so lazy it honestly gets to a point. I deserve a refund this is so insane!

Had a very unpleasant experience in the parking lot of store #3810 located at 4395 Acworth Dallas Rd
Unit 100 in Acworth, GA 30101. Pulled into the parking lot and at the front of the store the parking spaces right before the drive thru I noticed there was a handicap spot open but as I pulled up closer to the spot noticed there was a black vehicle with all the car doors open and there were 2 Dunkin Donut staff members that appeared to just have finished a loading job. The cart they were utilizing was still in the handicap spot. I waited for them to finish didn’t wait long but by their glares it seemed they were bothered by my waiting for the spot. The female employee despite her glares moved the cart and went inside the employee in the black vehicle stared me down the entire time until I parked and stepped out of my vehicle. I was very intimidated by his behavior; I stepped out of my vehicle expecting a confrontation…. I know society these days is on the defensive and common courtesy has seemed to go out the window but as a disabled veteran with PTSD simply taking my daughter for breakfast did not expect to have that type of experience with staff in the parking lot! Just wanted to share my experience in the hopes that this doesn’t happen to anyone else.

Atmosphere: 1

Food: 4

Service: 4

They made my order wrong and when I told them it was wrong they just told me that it is what I ordered because that’s what the recite said because they put it in wrong. even though I didn’t order a hot coffee. Then they didn’t give me all of the donuts I ordered and paid for. They told me it was my whole order even though I said it wasn’t multiple times. I had to sit there and correct everything they were giving me and finally gave up after they were acting like they were giving me the donuts I paid for. Only one of the 2 coffees was what I asked for and the other was hot even though I ordered 2 iced coffees. Both of the coffees were disgusting and I threw them away after barely drinking any of them. This place use to be worth going to and convenient but now I will go out my way to go anywhere but here.

Atmosphere: 1

Food: 1

Service: 1

Staff often "close the kitchen" to focus on just drink orders which defeats the purpose of a breakfast restaurant. Staff usually are in too big of a rush and leave the cups drenched in syrups or coffee which is incredibly inconvenient in the drive thru. Who wants to rub caramel all over their steering wheel? Restaurant was recently renovated and looks great. The inside is fairly clean for a busy store and overall satisfactory. However, if you want food or you want a clean cup go somewhere else.

Atmosphere: 4

Food: 2

Service: 1

Great place

Atmosphere: 5

Food: 5

Service: 5

A clean, relaxing place to enjoy a cup of coffee.

Service: 5

Horrible service almost laughing it's turned ghetto

Atmosphere: 1

Food: 1

Service: 1

I wish this had Baskin-Robbins. I sure do miss my cappuccino blast 🤔😥

Atmosphere: 5

Food: 4

Service: 5

I wish this had Baskin-Robbins. I sure do miss my cappuccino blast ??

Atmosphere: 5

Food: 4

Service: 5

This brand new dunkin' donuts is awesome super clean wicked friendly great atmosphere you can't beat it The drive-thru is so nice thank you Dunkin' you keep me running
Thanks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Original Blend, Bagel

The service was excellent!! This was the best bacon egg and cheese croissant I've ever had!! The crust was toasted perfectly.

Atmosphere: 5

Food: 5

Service: 5

Love the employees, one employee really got my attention Presley she’s very hard working and very friendly! overall favorite Dunkin Dount location.

Atmosphere: 5

Food: 5

Service: 5

They really don't give you an option to pick your own doughnuts on the app

Atmosphere: 4

Food: 4

Service: 3