My family and I have been sick since we ate from this location tonight. As soon as we got done eating our stomachs started to bubble and next thing you know all 3 of us are so sick. My 13 yr old son who is disabled and has special needs is really bad off. I will never ever eat from here again. The staff is nice but something was wrong with the food.
Food: 1
Service: 3
Chad O'Hara
Friendly staff ( drive threw employee in the morning). Love getting the breakfast bowl. There's not many places I will eat grits from, but this place is one of them.
Atmosphere: 3
Food: 5
Service: 5
jodi Martin
Out of America cheese, out of tea. This is what used to happen here. Krystal burgers are only good with American. Probably won't go back
Atmosphere: 5
Service: 5
Thomas Robinson
I believe someone at this establishment it skimming card information. Only establishment I used my debit card within a week. Next day fake charges at WALMART.com Be careful at this location.
Atmosphere: 1
Food: 1
Service: 1
jennifer byrom
Rarely have what you try and order and service is not great.
Atmosphere: 1
Food: 3
Service: 1
Megan Broyles
They are not open to 12am. They were closed before 10pm.
Atmosphere: 1
Food: 1
Service: 1
douglas goodoien
I ordered my food for dine in. They gave it to me and to go bags. I asked them why I got it in a to go bag when I wanted to dine in and it was the process of them having to get me a bag later if I wanted to take something home, which didn’t make sense to me if I wanna dine in I wanna feel like I’m dining in not eating out of a freaking brown bag
Atmosphere: 1
Food: 3
Service: 2
Savannah Bryson
The people who work here are absolutely amazing ! I just feel so bad for them. We came in yesterday afternoon with our 2 kids, it was freezing cold as the heat doesn't work. We couldn't even sit to eat and rather had to go somewhere else because it seemed colder inside the lobby than it was outside. I praise the employees for working so hard and dedicated even with how cold it was in the building. I don't see how the store is even allowed to be open right now with the employees having to work daily in this cold, freezing their butt's off! THE COMPANY NEEDS TO FIX THE HEAT! There was even an employee working that was pregnant, I don't see how she is doing it bc it is so cold inside.
Atmosphere: 1
Michael Brooks
It is a hit and miss on getting the correct items in your order. You can constantly get half filled fries.
There was no customers at all and I counted seven people working and the lady in the drive-through window told me I needed to hold on for a moment which I did and then I get around there. I swear it took me more than 15 minutes to get five crystals And she said she was struggling today because she had to work morning shifts but I swear they’re just done around talking. There were seven people working there seven and zero customers I mean not a single one y’all need to do something about that. I was in there the other day to pick up the door, DoorDash, and it took them forever and they was not busy
Atmosphere: 1
Food: 1
Service: 1
Nicole Quillen
Stopped here today at 8 AM on the dot and you can see the car outside and all the lights on but no one answering to take your order. I guess this location doesn’t want money or business…..
Allison Taylor
The Krystal burgers are raw!!! There was blood on the bun!!!! Gross. When I called to tell them, no one answered.
Food: 1
Service: 3
Rhonda Davis
Krystals is our go-to when traveling. Love their little burgers and junkyard fries.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Original Krystal, Junkyard Fries
Anthony
Worst Krystal's ever. Don't eat at 5020 Cherokee Road, Acworth, GA 30101 location!! Every lid on the counter was filthy. The kitchen was filthy. The bathrooms haven't been cleaned. Urin, dead roaches. It was horrible
My family and I have been sick since we ate from this location tonight. As soon as we got done eating our stomachs started to bubble and next thing you know all 3 of us are so sick. My 13 yr old son who is disabled and has special needs is really bad off. I will never ever eat from here again. The staff is nice but something was wrong with the food.
Food: 1
Service: 3
Friendly staff ( drive threw employee in the morning). Love getting the breakfast bowl. There's not many places I will eat grits from, but this place is one of them.
Atmosphere: 3
Food: 5
Service: 5
Out of America cheese, out of tea. This is what used to happen here. Krystal burgers are only good with American. Probably won't go back
Atmosphere: 5
Service: 5
I believe someone at this establishment it skimming card information. Only establishment I used my debit card within a week. Next day fake charges at WALMART.com Be careful at this location.
Atmosphere: 1
Food: 1
Service: 1
Rarely have what you try and order and service is not great.
Atmosphere: 1
Food: 3
Service: 1
They are not open to 12am. They were closed before 10pm.
Atmosphere: 1
Food: 1
Service: 1
I ordered my food for dine in. They gave it to me and to go bags. I asked them why I got it in a to go bag when I wanted to dine in and it was the process of them having to get me a bag later if I wanted to take something home, which didn’t make sense to me if I wanna dine in I wanna feel like I’m dining in not eating out of a freaking brown bag
Atmosphere: 1
Food: 3
Service: 2
The people who work here are absolutely amazing ! I just feel so bad for them. We came in yesterday afternoon with our 2 kids, it was freezing cold as the heat doesn't work. We couldn't even sit to eat and rather had to go somewhere else because it seemed colder inside the lobby than it was outside. I praise the employees for working so hard and dedicated even with how cold it was in the building. I don't see how the store is even allowed to be open right now with the employees having to work daily in this cold, freezing their butt's off! THE COMPANY NEEDS TO FIX THE HEAT! There was even an employee working that was pregnant, I don't see how she is doing it bc it is so cold inside.
Atmosphere: 1
It is a hit and miss on getting the correct items in your order. You can constantly get half filled fries.
Atmosphere: 2
Food: 3
Service: 2
Almost 40 minutes for a sackful of Krystals...
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
There was no customers at all and I counted seven people working and the lady in the drive-through window told me I needed to hold on for a moment which I did and then I get around there. I swear it took me more than 15 minutes to get five crystals And she said she was struggling today because she had to work morning shifts but I swear they’re just done around talking. There were seven people working there seven and zero customers I mean not a single one y’all need to do something about that. I was in there the other day to pick up the door, DoorDash, and it took them forever and they was not busy
Atmosphere: 1
Food: 1
Service: 1
Stopped here today at 8 AM on the dot and you can see the car outside and all the lights on but no one answering to take your order. I guess this location doesn’t want money or business…..
The Krystal burgers are raw!!! There was blood on the bun!!!! Gross. When I called to tell them, no one answered.
Food: 1
Service: 3
Krystals is our go-to when traveling. Love their little burgers and junkyard fries.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries, Original Krystal, Junkyard Fries
Worst Krystal's ever. Don't eat at 5020 Cherokee Road, Acworth, GA 30101 location!! Every lid on the counter was filthy. The kitchen was filthy. The bathrooms haven't been cleaned. Urin, dead roaches. It was horrible
Atmosphere: 1
Food: 1
Service: 3
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