Wendy's

3550 Baker Grove Rd NW, Acworth
(770) 975-3924

Recent Reviews

Sort by
rebeca morales

The food is great, but... the persons at the window are rude, they take the order wrong and when you tell them, they get angry, and don't want to change you order.

Shaheid Herbin

Went inside to place order around 3pm, waited at register for about 5-10 minutes….no greeting whatsoever just a weird stare-down with the fry cook. Proceeded to place my order with the kiosk (Dave’s double, med fry, med fruit punch, spicy 10pc nugget). went to restroom to wash my hands…. paper towel dispenser malfunctioning. Received my order and cup for self serve drink dispenser was out of fruit punch. Fries were cold/stale (old) asked for replacement and received more old fries. Burger was made poorly and missing key ingredients ( drowned in mayonnaise and ketchup no lettuce no pickles and the bun was smashed ) by far the worst experience with Wendy’s I’ve ever had .

Atmosphere: 1

Food: 1

Service: 1

tim pratt

Restaurant was nice and clean

Atmosphere: 5

Food: 5

Service: 5

M A

Stopped by Wendy’s drive-thru and placed a simple order—just wanted extra onions on my burger. Pulled up, paid, and drove off, only to find out they completely ignored my request. If I wanted my order to be wrong, I would’ve just gone to McDonald's. Do better, Wendy’s.

Atmosphere: 2

Food: 3

Service: 1

Caleb Jenkins

raw burgers🤢🤢🤢🤢

Atmosphere: 1

Food: 1

Service: 1

Ayenba Abney

Ordered a burger with tomato. It did not have tomato. Orange soda was mixed with fruit punch. Fries cold. Terrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Jacob M (JacobM)

Food was hot, fresh, and super fast. Restaurant was very clean, and a comfortable place to eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Chanda Sutton

Had to sit outside and wait for my food to be brought out snd it was cold when I got it.

Atmosphere: 2

Food: 1

Service: 1

Lisa N

Went to this location on 1-18-2025. Everyone was great here at this location. Hanna was in drive through was so wonderful!

Monica Spice

I ordered a large chili & fries through the drive thru. The woman who took my order never said how much and i proceeded to the window. The woman at the window handed me a very heavy bag & I handed her my card. She had another bag in her hand, and i reminded her that i only ordered a large chili and fries. I could hear them arguing through the closed window and she handed me some change with my card and took the bag back. Never told me how much they charged my card and no receipt. Poor customer service. Don't be mad at me because the person who took the order couldn't hear correctly.

Atmosphere: 1

Food: 1

Service: 1

이숍

After paying at the kiosk... I sat there for over 20 minutes and no one seemed to notice... Then when I went to the counter, I saw that my order had not been placed... The payment was recorded on my cell phone... The atmosphere... There were a lot of employees walking around... but the working atmosphere was... No, I don't want to go again.

Atmosphere: 2

Food: 2

Service: 2

Dia

Expired toppings for salad, chicken was very dry as if it was sitting out all day

Jonathan Buckland

Went through the drive thru for a cup of coffee, Jordan had amazing customer service when greeting me at the speaker and the window!

Atmosphere: 5

Food: 5

Service: 5

James Duhart

Nuggets were cold

Atmosphere: 2

Food: 2

Service: 2

Kamala

The rudest bunch of people I have come across in a long time. No thank you no, please no have a nice day. Young lady, who handed me my food through the drive-through did not even look my direction. Terrible customer service just awful.

Atmosphere: 2

Food: 5

Service: 2

Loading...