Everytime I order with my papa rewards my pizza looks like garbage burnt crust barely cheese on
Atmosphere: 4
Food: 1
Service: 4
Rachel McDaniel
We had ordered pizza for our class party from pizza hut amd when I got there to pick them up, they had a water leak and was not able to serve us. I came into Papa Johns and they were so willing to save the day for our kids Christmas party! We are so grateful for them!!!
Atmosphere: 5
Food: 5
Service: 5
Ken Haynes
I ordered online tonight and waited 25 minutes to go pick up the pizza. Got there and the gentleman looked at his order screen and told me 7 minutes. I waited 20 and asked when would it be ready. I ordered a 16 inch and only saw 14 inch boxes with order stickers on them. I was then told, they were just making it. At that point, I asked for a refund and the guy says "It's Friday. Thank you for not understanding." I replied that I would have waited 30 minutes if he had of told me the truth instead of lying to me. And I do understood that Friday nights can be tough sometimes. I was an Area Supervisor for Papa John's for 6 years when they first opened stores in Atlanta. I would fire a manager for lying to a customer. This guy does not ever need to be in front of the public and I think he might be the owner of this franchise.
Atmosphere: 1
Service: 1
Stephanie Mills
VERY POOR CUSTOMER SERVICE! I ordered a pizza no onions, checked it more than once because I hate onions but when I got the pizza is was LOADED with onions and I was told I didn't check onions off the order. Regardless there should never be so many you can't pick them off! I got as many as I could off but the pizza can't be eaten! See picture, that's only part of the onions in the corner of the box (the pepper is for size reference) about a palm full so far. Management says this is the normal portion of onion and it's my fault for not paying better attention on my end since the "label" doesn't say take it off. Out the $ for the pizza and not getting the right order! AS YOU CAN SEE FROM THEIR RESPONSE THEY TAKE NO RESPONSIBILITY, BLAME ME THE CUSTOMER AND DIDN'T EVEN TRY TO MAKE IT RIGHT! AT THE END OF THE DAY YOU HAVE A VERY UNHAPPY CUSTOMER AND SHOULD HAVE MADE SOME ATTEMPT TO PROVIDE A SOLUTION!
Food: 1
Service: 1
Its Beezyboi
Only problem I had was no one wore gloves or washed their hands. I observes multiple employees come from the back of the store, walk past the sink that is in plane view, scratching heads and noses, just to start making pizza.
Atmosphere: 3
Food: 3
Service: 3
Stephanie Mills
VERY POOR CUSTOMER SERVICE! I ordered a pizza no onions, checked it more than once because I hate onions but when I got the pizza is was LOADED with onions and I was told I didn't check onions off the order. Regardless there should never be so many you can't pick them off! I got as many as I could off but the pizza can't be eaten! See picture, that's only part of the onions in the corner of the box (the pepper is for size reference) about a palm full so far. Management says this is the normal portion of onion and it's my fault for not paying better attention on my end since the "label" doesn't say take it off. Out the $ for the pizza and not getting the right order! AS YOU CAN SEE FROM THEIR RESPONSE THEY TAKE NO RESPONSIBILITY, BLAME ME THE CUSTOMER AND DIDN'T EVEN TRY TO MAKE IT RIGHT! AT THE END OF THE DAY YOU HAVE A VERY UNHAPPY CUSTOMER AND SHOULD HAVE MADE SOME ATTEMPT TO PROVIDE A SOLUTION! Response from the owner We are sorry for any inconvenience, We reviewed your order, order placed by app(your self) and, YOU ordered HAWAIIAN BBQ, motion on it only NO BACON ? …
Food: 1
Service: 1
Recommended dishes: DON'T EAT HERE
Stephanie M.
VERY POOR CUSTOMER SERVICE! I ordered a pizza no onions, checked it more than once because I hate onions but when I got the pizza is was LOADED with onions and I was told I didn't check onions off the order. Regardless there should never be so many you can't pick them off! I got as many as I could off but the pizza can't be eaten! See picture, that's only part of the onions in the corner of the box (the pepper is for size reference) about a palm full so far. Management says this is the normal portion of onion and it's my fault for not paying better attention on my end since the "label" doesn't say take it off. Out the $ for the pizza and not getting the right order! AS YOU CAN SEE FROM THEIR RESPONSE THEY TAKE NO RESPONSIBILITY, BLAME ME THE CUSTOMER AND DIDN'T EVEN TRY TO MAKE IT RIGHT! AT THE END OF THE DAY YOU HAVE A VERY UNHAPPY CUSTOMER AND SHOULD HAVE MADE SOME ATTEMPT TO PROVIDE A SOLUTION! Here is the response I got from google: We are sorry for any inconvenience, We reviewed your order, order placed by app(your self) and, YOU ordered HAWAIIAN BBQ, motion on it only NO BACON Hawaiian bbq pizza it's come with onion too, That's reason, you have experienced onion on your pizza , We sorry once again, we are like to resolve your issue .,
robert knight
The whole process was fast and friendly. The food was spot on, very delicious. The driver was super nice.
I accidentally put my number down for my delivery order (ordered in the app) and they couldn’t find my house, instead of giving up and just going home the manager found my facebook and contacted me to get the right number and ensure i got my food! they went above and beyond when they didn’t have to definitely my go to pizza place <3- and the food still got here warm and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks
Elisha
I live right up the street from this papa johns, it’s the closest one for miles. Its convenient. To bad when I really want pizza to enjoy pizza I need to drive to Cartersville or Rome because this papa johns never puts any sauce on their pizza. When I opt for extra sauce it’s the same problem. I thought maybe they skimp on folks who purchase deals or use coupons. Bought a large 3 topping pizza at full menu price and it’s the same joke, there is little to no sauce. I don’t know if they’re penny pinching or what but if you like sauce on your pizza you’ll get more on a little ceasers hot-n-ready.
Atmosphere: 2
Food: 1
Service: 3
Andrea Kell
Probably the worst pizza I’ve ever had. Definitely the worst Papa John’s I’ve had. The crust was not the normal crust you get from most Papa John’s. Very scarce on the one topping on both pizza’s. Save your money. The only positive I have is the order was ready when I got there and the pizza was hot.
Food: 1
Tim Gray
I will never order any type of wings from here again!!! Bone in wings were burnt with just a little sauce squirted on top. Boneless wings not burnt but still just a squirt of flavor ordered. Not even tossed to coat the wings. Would give negative stars if i could!!!
Madyson L.
Very fast service and very friendly staff. Food is always still very fresh when ordering takeout or delivery. I definitely recommend on a night you just don't feel like cooking.
Just good pizza, always
Atmosphere: 5
Food: 5
Service: 5
Superb !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken and Bacon Pizza, BBQ Sauce, Sausage Pizza
Everytime I order with my papa rewards my pizza looks like garbage burnt crust barely cheese on
Atmosphere: 4
Food: 1
Service: 4
We had ordered pizza for our class party from pizza hut amd when I got there to pick them up, they had a water leak and was not able to serve us. I came into Papa Johns and they were so willing to save the day for our kids Christmas party! We are so grateful for them!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered online tonight and waited 25 minutes to go pick up the pizza. Got there and the gentleman looked at his order screen and told me 7 minutes. I waited 20 and asked when would it be ready. I ordered a 16 inch and only saw 14 inch boxes with order stickers on them. I was then told, they were just making it. At that point, I asked for a refund and the guy says "It's Friday. Thank you for not understanding." I replied that I would have waited 30 minutes if he had of told me the truth instead of lying to me. And I do understood that Friday nights can be tough sometimes. I was an Area Supervisor for Papa John's for 6 years when they first opened stores in Atlanta. I would fire a manager for lying to a customer. This guy does not ever need to be in front of the public and I think he might be the owner of this franchise.
Atmosphere: 1
Service: 1
VERY POOR CUSTOMER SERVICE! I ordered a pizza no onions, checked it more than once because I hate onions but when I got the pizza is was LOADED with onions and I was told I didn't check onions off the order. Regardless there should never be so many you can't pick them off! I got as many as I could off but the pizza can't be eaten! See picture, that's only part of the onions in the corner of the box (the pepper is for size reference) about a palm full so far. Management says this is the normal portion of onion and it's my fault for not paying better attention on my end since the "label" doesn't say take it off. Out the $ for the pizza and not getting the right order! AS YOU CAN SEE FROM THEIR RESPONSE THEY TAKE NO RESPONSIBILITY, BLAME ME THE CUSTOMER AND DIDN'T EVEN TRY TO MAKE IT RIGHT! AT THE END OF THE DAY YOU HAVE A VERY UNHAPPY CUSTOMER AND SHOULD HAVE MADE SOME ATTEMPT TO PROVIDE A SOLUTION!
Food: 1
Service: 1
Only problem I had was no one wore gloves or washed their hands. I observes multiple employees come from the back of the store, walk past the sink that is in plane view, scratching heads and noses, just to start making pizza.
Atmosphere: 3
Food: 3
Service: 3
VERY POOR CUSTOMER SERVICE! I ordered a pizza no onions, checked it more than once because I hate onions but when I got the pizza is was LOADED with onions and I was told I didn't check onions off the order. Regardless there should never be so many you can't pick them off! I got as many as I could off but the pizza can't be eaten! See picture, that's only part of the onions in the corner of the box (the pepper is for size reference) about a palm full so far. Management says this is the normal portion of onion and it's my fault for not paying better attention on my end since the "label" doesn't say take it off. Out the $ for the pizza and not getting the right order! AS YOU CAN SEE FROM THEIR RESPONSE THEY TAKE NO RESPONSIBILITY, BLAME ME THE CUSTOMER AND DIDN'T EVEN TRY TO MAKE IT RIGHT! AT THE END OF THE DAY YOU HAVE A VERY UNHAPPY CUSTOMER AND SHOULD HAVE MADE SOME ATTEMPT TO PROVIDE A SOLUTION! Response from the owner We are sorry for any inconvenience, We reviewed your order, order placed by app(your self) and, YOU ordered HAWAIIAN BBQ, motion on it only NO BACON ? …
Food: 1
Service: 1
Recommended dishes: DON'T EAT HERE
VERY POOR CUSTOMER SERVICE! I ordered a pizza no onions, checked it more than once because I hate onions but when I got the pizza is was LOADED with onions and I was told I didn't check onions off the order. Regardless there should never be so many you can't pick them off! I got as many as I could off but the pizza can't be eaten! See picture, that's only part of the onions in the corner of the box (the pepper is for size reference) about a palm full so far. Management says this is the normal portion of onion and it's my fault for not paying better attention on my end since the "label" doesn't say take it off. Out the $ for the pizza and not getting the right order! AS YOU CAN SEE FROM THEIR RESPONSE THEY TAKE NO RESPONSIBILITY, BLAME ME THE CUSTOMER AND DIDN'T EVEN TRY TO MAKE IT RIGHT! AT THE END OF THE DAY YOU HAVE A VERY UNHAPPY CUSTOMER AND SHOULD HAVE MADE SOME ATTEMPT TO PROVIDE A SOLUTION! Here is the response I got from google: We are sorry for any inconvenience, We reviewed your order, order placed by app(your self) and, YOU ordered HAWAIIAN BBQ, motion on it only NO BACON Hawaiian bbq pizza it's come with onion too, That's reason, you have experienced onion on your pizza , We sorry once again, we are like to resolve your issue .,
The whole process was fast and friendly. The food was spot on, very delicious. The driver was super nice.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I accidentally put my number down for my delivery order (ordered in the app) and they couldn’t find my house, instead of giving up and just going home the manager found my facebook and contacted me to get the right number and ensure i got my food! they went above and beyond when they didn’t have to definitely my go to pizza place <3- and the food still got here warm and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Parmesan Breadsticks
I live right up the street from this papa johns, it’s the closest one for miles. Its convenient. To bad when I really want pizza to enjoy pizza I need to drive to Cartersville or Rome because this papa johns never puts any sauce on their pizza. When I opt for extra sauce it’s the same problem. I thought maybe they skimp on folks who purchase deals or use coupons. Bought a large 3 topping pizza at full menu price and it’s the same joke, there is little to no sauce. I don’t know if they’re penny pinching or what but if you like sauce on your pizza you’ll get more on a little ceasers hot-n-ready.
Atmosphere: 2
Food: 1
Service: 3
Probably the worst pizza I’ve ever had. Definitely the worst Papa John’s I’ve had. The crust was not the normal crust you get from most Papa John’s. Very scarce on the one topping on both pizza’s. Save your money. The only positive I have is the order was ready when I got there and the pizza was hot.
Food: 1
I will never order any type of wings from here again!!! Bone in wings were burnt with just a little sauce squirted on top. Boneless wings not burnt but still just a squirt of flavor ordered. Not even tossed to coat the wings. Would give negative stars if i could!!!
Very fast service and very friendly staff. Food is always still very fresh when ordering takeout or delivery. I definitely recommend on a night you just don't feel like cooking.