This is the worst restaurant. They make you wait for atleast an hour for all orders. I have ordered takeouts a couple of times and they have always prepared the order an hour later than the delivery time. NEVER ORDER FROM HERE.!.!!
Atmosphere: 1
Food: 1
Service: 1
Ravi Teja
Don’t use delivery option they use DoorDash and if you have an account you can save money like 8 bucks in delivery fee and service fee !Delivery took almost 1.5 hours since the order was
Food: 3
Akemi Kuwahara
I was a little worried because the reviews weren't very good, but they were very kind and the food was delicious???
Atmosphere: 5
Food: 5
Service: 5
Sai Kumar Nagula
If over 50 customers there is only 1 server pathetic
Service: 1
Tarun Mahar
It takes over 20-25 mins to even take
Atmosphere: 1
Food: 1
Service: 1
Taylor Upchurch
If you are ordering or picking up a to-go order, be prepared to wait a long time. I’d rate the customer service, but there was none. No one came out to greet or take orders from the several customers waiting. We all just awkwardly stood there staring at a muted TV show. Don’t waste your time like I did, hoping someone would come out and take my money in exchange for their food.1 year later: same story. Nothing has changed. Waited a long time in the To-Go section and no one came to greet us. Even opened the door to the dining area to wait for 20 minutes and every server ignored us. Pretty sad. BDub’s used to have great customer service when I was growing up :(
Vick S
I had a takeout order on Sunday evening which I placed in the restaurant. I was asked to wait for 15 mins. When I went back after 15 mins, no one was there to get my food or food of other 4 people waiting there. Waited there for another 15-20 mins before someone came out and gave us the food.Restaurant was not busy at all.I had long wait times at this location in past and customer service is always not good.They seem to be short of staff, especially on take out side.
Atmosphere: 2
Food: 3
Service: 2
Ethan Pacheco
Was a bit confusing to find the take out door from the front entrance, as my order was quite slow with almost no one being there.... but the guy at the take out desk was helpful with correcting my order.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Carrots, Traditional Wings, Boneless Wings
CHRISTOPHER WILLIAMS
Waited 10 plus minutes at the take out area. When the manager came out and I voiced my frustration he just looked at me like I was crazyI do door dash and there is never anyone back there.
Service: 1
Debralon Thompson
Robert the AGM did a great job did a great job turning the experience into a great one.I appreciate his honesty and delivery during the dining experience.
Atmosphere: 3
Food: 5
Recommended dishes: Traditional Wings, Boneless Wings
The experience was average. It is not what I have seen in prior visits, but has been a while.
Atmosphere: 3
Food: 3
Service: 3
Zach Martin
They have one person working the bar and waiting on the entire restaurant. Food and drinks takes forever because of this. Truly
Food: 5
Service: 1
Recommended dishes: Traditional Wings
Patrick M.
Good luck if you're picking up take-out. Restaurant servers & hostesses are wicked-rude & refuse to assist with take-out, even if the dining room is empty. Go to Hooters or anywhere else for wings. The Haynes Bridge BWW is a joke.
Joseph Sgroe
Wings and fries were cold and dry, probably sitting for a while. Service was good but did nothing when we told her the food was
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Traditional Wings, French Fries
Bob Burge
I was going to take advantage of the free BWW offer after the Super Bowl O/T event last night BUT then started reading the reviews and didn’t want to be victimized by this establishment.Does anyone wonder why the “Owner” responds to all of the negative reviews and asks for more information but obviously hasn’t taken the time to address the root causes for all the problems at this store?Why the “Owner” has not grown tired of apologizing to nearly every person who eats there is beyond me. If he/she spent that time at the store addressing the problems they might just improve things. Thx but I’ll skip the Super Bowl offer.
This is the worst restaurant. They make you wait for atleast an hour for all orders. I have ordered takeouts a couple of times and they have always prepared the order an hour later than the delivery time. NEVER ORDER FROM HERE.!.!!
Atmosphere: 1
Food: 1
Service: 1
Don’t use delivery option they use DoorDash and if you have an account you can save money like 8 bucks in delivery fee and service fee !Delivery took almost 1.5 hours since the order was
Food: 3
I was a little worried because the reviews weren't very good, but they were very kind and the food was delicious???
Atmosphere: 5
Food: 5
Service: 5
If over 50 customers there is only 1 server pathetic
Service: 1
It takes over 20-25 mins to even take
Atmosphere: 1
Food: 1
Service: 1
If you are ordering or picking up a to-go order, be prepared to wait a long time. I’d rate the customer service, but there was none. No one came out to greet or take orders from the several customers waiting. We all just awkwardly stood there staring at a muted TV show. Don’t waste your time like I did, hoping someone would come out and take my money in exchange for their food.1 year later: same story. Nothing has changed. Waited a long time in the To-Go section and no one came to greet us. Even opened the door to the dining area to wait for 20 minutes and every server ignored us. Pretty sad. BDub’s used to have great customer service when I was growing up :(
I had a takeout order on Sunday evening which I placed in the restaurant. I was asked to wait for 15 mins. When I went back after 15 mins, no one was there to get my food or food of other 4 people waiting there. Waited there for another 15-20 mins before someone came out and gave us the food.Restaurant was not busy at all.I had long wait times at this location in past and customer service is always not good.They seem to be short of staff, especially on take out side.
Atmosphere: 2
Food: 3
Service: 2
Was a bit confusing to find the take out door from the front entrance, as my order was quite slow with almost no one being there.... but the guy at the take out desk was helpful with correcting my order.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Carrots, Traditional Wings, Boneless Wings
Waited 10 plus minutes at the take out area. When the manager came out and I voiced my frustration he just looked at me like I was crazyI do door dash and there is never anyone back there.
Service: 1
Robert the AGM did a great job did a great job turning the experience into a great one.I appreciate his honesty and delivery during the dining experience.
Atmosphere: 3
Food: 5
Recommended dishes: Traditional Wings, Boneless Wings
Restaurantji Recommends
The experience was average. It is not what I have seen in prior visits, but has been a while.
Atmosphere: 3
Food: 3
Service: 3
They have one person working the bar and waiting on the entire restaurant. Food and drinks takes forever because of this. Truly
Food: 5
Service: 1
Recommended dishes: Traditional Wings
Good luck if you're picking up take-out. Restaurant servers & hostesses are wicked-rude & refuse to assist with take-out, even if the dining room is empty. Go to Hooters or anywhere else for wings. The Haynes Bridge BWW is a joke.
Wings and fries were cold and dry, probably sitting for a while. Service was good but did nothing when we told her the food was
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Traditional Wings, French Fries
I was going to take advantage of the free BWW offer after the Super Bowl O/T event last night BUT then started reading the reviews and didn’t want to be victimized by this establishment.Does anyone wonder why the “Owner” responds to all of the negative reviews and asks for more information but obviously hasn’t taken the time to address the root causes for all the problems at this store?Why the “Owner” has not grown tired of apologizing to nearly every person who eats there is beyond me. If he/she spent that time at the store addressing the problems they might just improve things. Thx but I’ll skip the Super Bowl offer.