Not sure I would define this as an upscale restaurant. The pictures out there of the food look way better and are not recent, it is a very basic menu. I’m sure if you’re staying at the hotel this is perfectly fine. We planned a girls brunch and were underwhelmed by the vibe of the place and the menu. Truthfully, we were probably the only person to make a reservation in quite some time. The service however from the bartender was really good. We thought we booked carries conservatory and when you walk in, there is nothing to says that name, not even the menu, even when we asked at the Front Desk it was called something different. Again, I think if you’re staying at the hotel, you’ll be okay, but this is not someplace that you would go out of your way for to make a reservation.
Mike
We cane here for Mother's Day brunch. The location was great, as was the atmosphere. The food was very good, as well. The service was beyond lacking, though. After our initial coffee, Coke, and water orders, the server never came by to check on us. Our table was by the hostess stand, so she passed us several times. But not once did she ask about refills or if we were ok. After she waled by us to greet the 6th family that arrived after we began eating, I had to yell out to her to get her attention. I asked for coffee and water refills but, after another 10 minutes of nothing, I walked over to her as she stood at her stand-by spot and said I just wanted my check. Very disappointing as somebody trying to take family out for a nice brunch.
David
The brunch buffet food quality was above average, when available. However the offering was very limited. Quite surprising for a Mothers Day celebration. Limited selection, poorly stocked and frequently empty buffet pans,plates,trays. The service was literally nonexistent. We were seated and no one came to ask about drinks or food offering. We had to go get our own coffee and refills of water and coffee. We had plates stacked on the table from multiple trips to the buffet, trying to time our trips such that our desired selections might be available and the staff would walk right past us, oblivious. DEFINITELY not on our “let's go back” list.
Todd
Main issue here is service, it didn't seem like there was anyone managing the restaurant. We had to get our own drinks and water from the bar and ask the bartender to fetch our bill so we could leave, server would just disappear. Food was ok, not a great value. Would not return here again.
Liz
The food was great the service was terrible. Server came to our table once- 20 min after we were sat. She came with an attitude, we ordered drinks- bottomless mimosas and we got 1 from our server. Then she never came back except to bring our check for many things we didn't order. Worst service we've ever had a my a restaurant.
J B
Came for their Easter Brunch. The advertisement for the food made it look really enticing. However, once we arrived the food feel short of the expectations. Every idea was already on the buffet and it looked like it may have been sitting out for a while. I was hopeful that the omletes would be made to order but those too where sitting in a chaffing dish with water to help keep them from drying out. Greatly disappointed in the offering especially at the price point that was offered.
I would equate this to a slightly elevated breakfast that you typically get at a holiday inn.
It appears that the possibility to really make this brunch special is there. But, the facility decided to go a different direction.
Hopeful that future brunches, especially Easter, gets elevated to a higher level.one that I feel this culinary team can provide.
If you are looking to book here for Easter in the future I would strongly suggest you look for other options.
Jennifer
Considering the cost and was for Easter brunch i thought the selections were lacking. No fruit or salad bar present seems like a miss. No desserts. Our waiter did his best but seemed short staffed.
Elizabeth
Our family went for Easter brunch and the food was fantastic but no dessert or pastries which would have been nice to have. They noise level was high for us since they sat us next to the man playing live music. Although the music was great, it was hard to hear each other. We didn't like that we had to pay a mandatory tip of 25% for brunch considering the staff was limited. A few times we had to flag someone down to get a refill of our drinks. Our bill even had another line to consider leaving an additional tip of 18%, 20% or 22% on top of the 25% forced tip. I've never seen anything like that before so just a heads up for anyone else going for brunch.
Teresa
The Easter brunch was exceptional! Food was presented beautifully and it was delicious! Shrimp and grits, salmon, crab claws, lamb, and all breakfast items including biscuits, Nutella French toast, and banana pancakes! So much more and so delicious! Thank you for making Easter brunch memorable!
Betty Lou
Always a great experience. They recently changed the menu which is now a bar menu. Impressed with food. We all had sandwiches—Hamburgers and Philly cheesesteak. Great waiter who was also managing the bar!
We walked in just before a group of 30. The staff was unprepared for the group even though they were notified (according to one staff member)
Sarah Kate Lowry
Immanuel & Ada are the best! My family and I sat at the bar and it was the best service and drinks I’ve ever had!
Atmosphere: 5
Food: 5
Service: 5
luv2dine
We had a lovely lunch on the patio after church. No lines! Excellent food and service. We absolutely love this restaurant because you can talk and eat without noise or constant interruptions. Hidden jewel inside the Hamilton Hotel.
Ortiz Mayor
We had a table reserved for 12:30, since it is such a beautiful day today, we wanted to seat outside and we asked the lady if it was possible to seat us out there. The place was almost empty, she was upset about it but at the end she agreed to do it. We were standing while she was setting up the table and when she finished, did not even bother to let us know that the table was ready. Then we looked back and saw the table ready and decided to seat. We were waiting for 22 minutes and nobody came to help us out. We had to go inside and ask if anyone was going to be serving us, she said just said I’m sorry I’ll be out in a moment. Other people came to the restaurant and she served everybody else before coming to help.When came to serve us we were ready to order so she served the water and took our orders. 14 minutes passed before our coffee came. Another 20 minutes had passed and we saw people that came way after us already eating, and our food nothing. At 1:32 we had to go and ask for our food. Nothing has come, while other tables were already finishing their food.This has been an awful experience, definitely the service was not good and would not recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: The Hamilton
Atlanta HorizonView Group
Had an event with my company and the place was fantastic to host our big group.
Thank you
Not sure I would define this as an upscale restaurant. The pictures out there of the food look way better and are not recent, it is a very basic menu. I’m sure if you’re staying at the hotel this is perfectly fine. We planned a girls brunch and were underwhelmed by the vibe of the place and the menu. Truthfully, we were probably the only person to make a reservation in quite some time. The service however from the bartender was really good. We thought we booked carries conservatory and when you walk in, there is nothing to says that name, not even the menu, even when we asked at the Front Desk it was called something different. Again, I think if you’re staying at the hotel, you’ll be okay, but this is not someplace that you would go out of your way for to make a reservation.
We cane here for Mother's Day brunch. The location was great, as was the atmosphere. The food was very good, as well. The service was beyond lacking, though. After our initial coffee, Coke, and water orders, the server never came by to check on us. Our table was by the hostess stand, so she passed us several times. But not once did she ask about refills or if we were ok. After she waled by us to greet the 6th family that arrived after we began eating, I had to yell out to her to get her attention. I asked for coffee and water refills but, after another 10 minutes of nothing, I walked over to her as she stood at her stand-by spot and said I just wanted my check. Very disappointing as somebody trying to take family out for a nice brunch.
The brunch buffet food quality was above average, when available. However the offering was very limited. Quite surprising for a Mothers Day celebration. Limited selection, poorly stocked and frequently empty buffet pans,plates,trays. The service was literally nonexistent. We were seated and no one came to ask about drinks or food offering. We had to go get our own coffee and refills of water and coffee. We had plates stacked on the table from multiple trips to the buffet, trying to time our trips such that our desired selections might be available and the staff would walk right past us, oblivious. DEFINITELY not on our “let's go back” list.
Main issue here is service, it didn't seem like there was anyone managing the restaurant. We had to get our own drinks and water from the bar and ask the bartender to fetch our bill so we could leave, server would just disappear. Food was ok, not a great value. Would not return here again.
The food was great the service was terrible. Server came to our table once- 20 min after we were sat. She came with an attitude, we ordered drinks- bottomless mimosas and we got 1 from our server. Then she never came back except to bring our check for many things we didn't order. Worst service we've ever had a my a restaurant.
Came for their Easter Brunch. The advertisement for the food made it look really enticing. However, once we arrived the food feel short of the expectations. Every idea was already on the buffet and it looked like it may have been sitting out for a while. I was hopeful that the omletes would be made to order but those too where sitting in a chaffing dish with water to help keep them from drying out.
Greatly disappointed in the offering especially at the price point that was offered.
I would equate this to a slightly elevated breakfast that you typically get at a holiday inn.
It appears that the possibility to really make this brunch special is there. But, the facility decided to go a different direction.
Hopeful that future brunches, especially Easter, gets elevated to a higher level.one that I feel this culinary team can provide.
If you are looking to book here for Easter in the future I would strongly suggest you look for other options.
Considering the cost and was for Easter brunch i thought the selections were lacking. No fruit or salad bar present seems like a miss. No desserts. Our waiter did his best but seemed short staffed.
Our family went for Easter brunch and the food was fantastic but no dessert or pastries which would have been nice to have. They noise level was high for us since they sat us next to the man playing live music. Although the music was great, it was hard to hear each other. We didn't like that we had to pay a mandatory tip of 25% for brunch considering the staff was limited. A few times we had to flag someone down to get a refill of our drinks. Our bill even had another line to consider leaving an additional tip of 18%, 20% or 22% on top of the 25% forced tip. I've never seen anything like that before so just a heads up for anyone else going for brunch.
The Easter brunch was exceptional! Food was presented beautifully and it was delicious! Shrimp and grits, salmon, crab claws, lamb, and all breakfast items including biscuits, Nutella French toast, and banana pancakes! So much more and so delicious! Thank you for making Easter brunch memorable!
Always a great experience. They recently changed the menu which is now a bar menu. Impressed with food. We all had sandwiches—Hamburgers and Philly cheesesteak. Great waiter who was also managing the bar!
Restaurantji Recommends
We walked in just before a group of 30. The staff was unprepared for the group even though they were notified (according to one staff member)
Immanuel & Ada are the best! My family and I sat at the bar and it was the best service and drinks I’ve ever had!
Atmosphere: 5
Food: 5
Service: 5
We had a lovely lunch on the patio after church. No lines! Excellent food and service. We absolutely love this restaurant because you can talk and eat without noise or constant interruptions. Hidden jewel inside the Hamilton Hotel.
We had a table reserved for 12:30, since it is such a beautiful day today, we wanted to seat outside and we asked the lady if it was possible to seat us out there. The place was almost empty, she was upset about it but at the end she agreed to do it. We were standing while she was setting up the table and when she finished, did not even bother to let us know that the table was ready. Then we looked back and saw the table ready and decided to seat. We were waiting for 22 minutes and nobody came to help us out. We had to go inside and ask if anyone was going to be serving us, she said just said I’m sorry I’ll be out in a moment. Other people came to the restaurant and she served everybody else before coming to help.When came to serve us we were ready to order so she served the water and took our orders. 14 minutes passed before our coffee came. Another 20 minutes had passed and we saw people that came way after us already eating, and our food nothing. At 1:32 we had to go and ask for our food. Nothing has come, while other tables were already finishing their food.This has been an awful experience, definitely the service was not good and would not recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: The Hamilton
Had an event with my company and the place was fantastic to host our big group. Thank you
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