CMX CinéBistro Halcyon
6215 Town Square, Alpharetta
(470) 394-1996
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
We went last Sunday to watch Moana, the bathrooms were super dirty. I bought two drinks, they came in a tall glass, asked for a kids cup so she wouldn’t spill, waited all the movie and never got it. The popcorn took forever to order and many tries to be able to pay, there’s better options.
It was a Monday evening and we went to the bar to order food. Three people behind the counter, zero guest at the bar and yet it took them 20 mins to make eye contact with us. They all were acting up like we were not even there. After 20 mins I told them to take my order right away as we were getting late for the movie. One lady then took the order. 20 mins later we did got the burgers at the theater but our drinks were missing. We stopped two staff who were serving people beside us and told them that our drinks were missing. 45 mins later, nothing. I walked out to the front and told the front desk. He called the staff on his walkie. Another 30 mins went by and no still no drinks. I had to tell another staff who was serving another guest and he finally got our drinks. This was an absolute waste of money and time to go at this dine in theater. Never again!!!
Never again! Be warned by rude server oh and they include over 20% tip when you order anything and not tell you but proceed to ask for additional tip. Then is extremely rude when you question it. On top of this the couple next to us was charged 3 times and the only response from same server was oh it will drop off and it’s standard! I cannot believe the attitude!
Went for a movie on 11/09 and it was the worst theater. There was no Air conditioning and people were sweating for the entire duration of the movie. And the theater smelled like bugs
This place has great recliner seats and great matinee prices.
I like the place
Went here a few times to watch some movies with my bf, we had a fun time every time! One time we watched the Five nights at Freddy's movie and we were the only one there. Place is clean and staff is always friendly!
Oh, where do I begin...
Years ago, I had the pleasure of attending a CMX CineBistro opening at Peachtree Corners, and it was a spectacular event. We were even given a behind-the-scenes tour of the kitchen, and from start to finish, the experience was top-tier. Naturally, I had high hopes when I decided to visit the CineBistro at Halcyon, but my day there turned out to be a lackluster experience at best.
I visited during the daytime, specifically because I thought it would be less crowded—and it was. The front desk staff greeted me with a cheerful attitude, which was a nice start. I had purchased tickets to see two movies: a nostalgic favorite, Hocus Pocus, and a new film about the backstory of Saturday Night Live. However, I was informed that if I wanted food, I’d have to place my order at the bar. Being that it was noon, I understood the likelihood that servers wouldn’t arrive until later in the day. No big deal.
But once I entered the first theater, things took a turn. At first, I thought my eyes were deceiving me—was that lint or something floating in front of me? No, it was a fly. Wait, actually, it was moths. Several moths were flying around the seat I had chosen. I brushed them away, thinking it was a minor issue, but they didn't seem to mind my attempts to shoo them off. I moved seats, but no matter where I went in the theater, the moths followed, or perhaps they were multiplying. Either way, they made it impossible to fully enjoy watching this beloved cult classic.
By the time the first film ended, I had a bit of a break before the next showing. I figured it would be a good time to grab some food. Looking back, I wish I hadn’t. Still, I waited for someone to assist me at the bar—and waited. For 15 minutes, there was no one at the front desk or behind the bar. I was told they weren’t making milkshakes at the time, which was already disappointing, and nothing else on the menu seemed particularly appetizing. When I finally managed to place my order, I went with a chocolate Turtle Mason jar dessert, fries, and a bottled water. Imagine my shock when the total came to $30—gratuity included. I get it, businesses need to turn a profit, but really? $30 for a small snack?
Unfortunately, the moth situation wasn't limited to the first theater. The second one had its share of unwanted winged guests as well. This time, they were even more visible under the theater lights before the movie began. I managed to catch one on video, clearly attracted to the area where I was seated. Although there were fewer in this theater, the presence of moths was just as unsettling.
Then the food arrived. The fries were decent—nothing spectacular, but at least they weren’t messed up. That’s a small comfort considering it’s hard to ruin fries. However, the dessert was a different story. While the whipped cream and candied pecans were nice, the “cake” described on the menu turned out to be a bland brownie. And at the bottom of the Mason jar? A weird, tasteless syrup-like substance that completely ruined the entire dessert. I couldn’t believe I paid $8 for that disappointment.
In the end, my visit to CineBistro Halcyon was overwhelmingly disappointing. Between the moths constantly interrupting both movies and the subpar food, it’s safe to say I won’t be rushing back anytime soon. If you don’t mind sharing your movie with flying bugs, this could be your spot, but I strongly suggest eating beforehand or visiting one of the many nearby restaurants—Eclipse di Luna, just across the way, comes to mind.
CineBistro Halcyon, please do better! I expected more from what’s supposed to be an elevated movie experience. #ashsaidit
Go here for free movies. No one is doing anything. Was in there for 15 minutes and no one was around.
Meatloaf at the movie's
Restaurantji Recommends
I came here on friday to watch the new joker film, everyone in there was super nice, the girl at the front was very polite. Some of the wines and beers they have on the menu aren’t in stock but our server recommended some of the new fall cocktails which me and my wife enjoyed. There was some issues with the card reader as it seems but he was super nice and apologetic about the issue. I do wish they had the buttons to call servers over like at studio movie grill, but i do think it’s a better experience overall at this theatre.
The server didn't mention the auto gratuity. when he called the manager for me having paid a tip twice, the manager offered a refund, to which he listened to the server over my "absolutely yes" and left the double tip on. The server offered a free ticket but later came back and said he couldn't secure one but could offer me free candy. I live here and I'll drive to another movie theater from now on. To boot the food was fast food grade at best. Just go elsewhere.
We were with my daughter on the 11th to see the Beetlejuce movie, the theater was completely empty we were the only two costumers when we approached the cashier to buy the tickets she offered us drinks and food we could order at the bar and they would take us to the movie theater we finished the movie, no one ever brought us anything no one ever came, when we left the cashier and the bartender were sitting at a table on the phone and the bartender simply said not to worry because they hadn't charged for the drinks, I told him that we didn't pay for them because no one came to bring us the drinks that it was very bad service and a very bad experience when there were only two costumers in the entire theater, I think those guys are in the wrong place
I had a great experience at this location, the servers and workers were all extremely nice and one of the workers even brought me ranch after i had forgotten to ask for it. Food was decent yet a little expensive, but the movie experience was nice. I would say it’s as good as the regal on medlock bridge.
Now these people know how to treat patrons. First Class establishment! I was there working actually, doing executive protection for a movie screening and was blown away by the level of customer service afforded EVERY individual. Bring your kids, bring the family, bring a date it doesn't matter this is going to be one of your best movie experiences. Thank you all, EPA Security and Transportations appreciates the experience
Loading...