Cutters Cigar & Spirits

Very clean, good drinks & customer service. I really appreciated the live performance as well. 4 stars out of 5 only because I did try any their cigars yet. I will definitely update when I do & will be back in the future & definitely recommend this place.

What a great spot in Alpharetta! A full bar, large fully stocked humidor, and amazing coffee! This place is large and well staffed. The seats are all comfortable and the staff is obviously professionally trained in the customer experience.

Great place to relax and meet up with the fellas. Owners are friendly and personal. Waitress Cayla, and Lacayla are always pleasant and attentive…

Great place with a very good selection of Cigars!

This was my 4th time patronizing. The first 3 times were great. Good service, drinks and atmosphere. Today was not great. Initially my service from Kayla was fine. I knew there were only 2 waitresses so the lack of follow up was understandable. Heather was pleasant and consistent the whole night. However midway through I was on the patio with a friend (her first time) and a gentleman who was a regular. Kayla had an obvious negative attitude towards him that was felt by all of us. I’m not sure if she and the gentleman had previous issues but her disdain towards him was very noticeable. I did not witness anything that would excuse her rudeness towards him and subsequently us. But she was very short with him, rolled her eyes at simple requests and even (gently but noticeably) slammed one of his drinks down. Her body language and facial expressions were extremely negative and passed on to us. At one point she even mumbled as she was walking off ‘I don’t know what the problem is’. There was no problem that I noticed. Even if she felt this way, I don’t think that was appropriate or necessary. We were pleasant and thanked her for all service given etc. This gentleman spent $160 for drinks and I believe he tipped on top of that despite the negative treatment. He also spent another $60 in the humidor. I spent $60 including a 20% tip for her and my friend spent another $20 or so with an additional 20% tip. The experienced was just unnecessarily off putting. The place wasn’t packed and I’d think the money we spent would have been appreciated. Again I witnessed nothing that warranted the negativity. I’ve worked in a similar setting and would never have represented such a nice establishment in this negative manner. Although this may not deter me from coming back because I’ve had better experiences previously, I hope Kayla can figure out how to have better customer service to patrons who are willing and able to spend good money and tip well despite lackluster service.

Glad I came here. Its very nice inside with great staff. I'll definitely come visit again. Love visiting different cigar spots.

THE place to enjoy a cigar and drink north of the perimeter! Even if you are ITP, this spot is worth the drive! Huge humidor ... and the bartenders are SPOT!

Good selection 👍

I've always wanted to go to a Cigar Lounge, and I heard good things about this place, I thought I'd check it out. It's very nice. You can sit inside or outside. Many many cigars to choose from and reasonably priced. Great drinks. Nice atmosphere, low lighting. Decent crowd. I'll definitely come back.

Awesome place and people

Luke and Kayla were professional and very knowledgeable!

The moment we walked in we were greeted and then shown around the awesome selection of cigars. Requested a dry/bold cigar and that is exactly what I was given.

Old fashions were made just right. Thanks for the experience.

We recommend this place and we will be back.

Great staff especially Jason very helpful very friendly. I highly recommend going here for cigars. and having drinks. keep up the great work.

Good spot - nice decor and great location. Cigars and booze are a bit overpriced but worth it for a smoke and night out.
Staff seems pleasant and kind except for one guy who runs the humidor and has a lot of nervous energy. He can work on his customer service skills a bit - was a bit of a turn off for me.

Always a first class experience here at Cutters.

This place is incredible. If you want to come hang, smoke a cigar and have great conversations with both the staff and the patrons this is THE place. Dj runs the front of the house and the bar and is a wealth of knowledge about your next choice of smoke. It's a welcoming environment and a great place to hang and watch some sports.