Dairy Queen Grill & Chill

5615 Commerce Blvd, Alpharetta
(470) 268-5362

Recent Reviews

Sort by
Derra Sillah

I visited this location today and I had mixed reviews. It took a while for someone to acknowledge me at the drive thru so I assumed this location was closed and there was one car in the parking lot. I ordered a banana split and the ice cream was poorly made, there was a small spoonful of topping, I was barely able to see the pineapple (it was a very small amount) and 5 walnuts sprinkled in one area of the ice cream. It wasn’t the best experience, but the team was very nice, so I’ll definitely visit again, I’m only hoping for more toppings.

Atmosphere: 3

Food: 4

Service: 3

Charles Smith

Sorry but your night shift is terrible. Ten minutes standing around before someone approached the front desk. Fifteen total minutes for a mini blizzard and a soda.

Atmosphere: 1

Food: 3

Service: 1

Ivan Vujadinovic

Philip and the Ms. El during lunch time are awesome! Always super friendly knowledgeable and willing to help.
Unfortunately, when it comes to the evening shift, it is miserable. They are doing you a favor to attend to you, if they even know how. Today they didn't know to answer half of my simple questions, and in the end ended up overcharging me because they didn't know how to ring it up correctly. Also had no interest in helping me take a cake to my car with a kid in one hand and other food bought there in the other hand. And that is not to even talking about the kid at the counter sitting on the counter itself when I walked in with his earphones in and back to the customers walking in. Me and other employees had to yell so he would notice I was waiting to order. Hopefully they get their stuff together soon and get more people like Philip to work there the evening shift, or I am sure they will start loosing business like that soon.

Atmosphere: 4

Food: 5

Service: 3

Caleb Bush

The people inside are very sweet. I was met by Phillip at the register and Ms. El with lovely attitudes and service. It felt like a family environment where it’s a happy experience for the customers and employees. I ordered the double burger #5 and the meat was very fresh and delicious. ???

Atmosphere: 5

Food: 5

Service: 5

Heba Mansour

This morning, while in the drive-thru, a young girl was very sweet and polite, giving me my food quickly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Strips

Vickie Ruiz

Best ice cream cake for my children's! The staff is friendly and the store is very clean.

Atmosphere: 5

Food: 5

Service: 5

Sheila Ward

Friendly employees and a clean store. The ice cream cake is amazing!

Food: 5

Samuel Foster

The store is clean, and the employees are happy to work there. Best Burger around!

Atmosphere: 5

Food: 5

Service: 5

Totally Compton

I always come to this DQ for my DQ fix. The staff is always very friendly. The food is pretty good. When I've ordered here my order is right no matter if I go inside or through the drive -through. The inside of the restuarant is clean and looks well taken care of. Overall a great experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken blt Salad, Chicken Strips, Hot Dog, Oreo Blizzard Treat, French Fries

Vyom Sharma

This Dairy Queen has it all. The quick drive-thru, hustling staff members, and quick service. Not to mention the food and desserts are next level. I highly recommend coming here.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: New Peanut Butter Cookie Dough Party Blizzard Treat, New Ultimate Cookie Blizzard Treat - Oreo Chips Ahoy and Nutter Butter

Temitope Asilokun (LionHunterMan)

I had the worst service ever. I ordered an Altimaye Cookie Blizzard, and the first one they brought had the cookies completely blended, making it look like a milkshake. I took it back and asked them not to blend the cookies completely, but they brought another one with the cookies still fully blended. I threw it in the trash and walked away. Worst customer service ever.

Atmosphere: 1

Food: 1

Service: 1

Sylvia Earley

One of the cleanest DQ. The people always take time to greet you. Thank you. I will stop in often.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese Dog

Kevin Houston

I had to go for a Blizzard. This store was busy but they made and delivered our treats to our table pretty quickly. The stuff was very nice as well.

Atmosphere: 5

Food: 5

Service: 5

Tami Matthews

Absolutely the best Dairy queen!Ms. Elaine is the sweetest lady in the world...she always greets everyone when they come in and always makes you feel like you are home in the restaurant. All the other employees are always really nice as well.

Atmosphere: 5

Food: 5

Service: 5

Jason Crosby

Orders are always wrong or missing items. They do not honor online DQ menu specials.

Food: 3

Service: 1

Loading...