Domino's Pizza

​I received my pizza order a moment ago, and unfortunately, it is in terrible condition and clearly burnt. I am extremely disappointed, especially since I both tipped for this service and paid an additional fee for expedited delivery. This quality is unacceptable and reflects poorly on your customer service. I expect a full refund for this order.🤦🏽

Food: 1

Service: 1

Literally one of the worst Domino’s Pizza’s in the entire country. Do yourself a favor and just go to the Papa John’s across the street.

Atmosphere: 2

Food: 1

Service: 1

I went there and there was 3 people ahead of me waiting for their orders. They were some people waiting almost an hour. I ordered online and made my pick up time at 5:30 pm on the website and then realized I needed it by 5pm so I called them. They said they would have it ready by 5pm. But when I wait there they apologized but made me wait 30 minutes. I was late to my event and my pizza came out burnt. It is not tasty and I would never in a hundred year recommend this Dominos ever. Very disappointed and I am disappointed.

Atmosphere: 1

Food: 2

Service: 1

Stay away for this pizza shop, just run away. Horrible customer service experience, long wait time, and nasty food.

Food: 2

Service: 1

There are plastic pieces in the pizza.

Atmosphere: 1

Food: 1

Service: 1

If this only happened once I would not be writing a review because anyone can have a bad day. But the past 2 times I’ve placed an order on the app, it will quote 15-20 min for carry out. I arrive to find my pizza has not even been started and the actually wait time is 50-60 minutes, leaving me waiting for an unacceptable amount of time.
The employees do not seem to know what they are doing. It does not appear anyone is in charge and there is zero civility. I’ll be choosing another location next time and hope this one is able to rectify this continued behavior.

Atmosphere: 1

Food: 3

Service: 1

They don't know how to cut pizza properly. And they'll just look at you once you walk in the door. Go elsewhere.

Atmosphere: 1

Food: 1

Service: 1

For some reason the employee seems to be sabotaging this business. I placed an order online and went to pick up after 40 mins, but it still wasn’t ready. There was only 1 guy in the store and he told me it should be ready in 15-20 mins. I waited for another 45-50 mins and then he finally came out of storage and told me he’s getting to my order now.

I was pretty furious cause he kept me waiting there for nothing. There wasn’t any other order out at all…totally unacceptable behavior.

Atmosphere: 1

Food: 1

Service: 1

The cashier didn’t have a good attitude !

Atmosphere: 1

Food: 5

Service: 1

Just walked in and workers all looked at me then went back to work for 10 minutes until someone came over. We were told they could redeem a free pizza coupon over the phone, then they told me in the store they thought their manager could but they can’t and I need to call support. Don’t waste your time

Service: 1

It was the day before my Birthday. My wife and I usually order NY style pizza from chain restaurants like Johnny's Pizza and other brands that are lesser known. Friday, September 12, 2025, I told my wife that we should try a brand that we don't normally try. She warned me not to poke the bear. I said it would be ok, it's only one meal. I searched for pizza deals near me. The Domino's Pizza $9.99 pizza with any toppings deal immediately pulled up. I thought, this is too good to be true. I logged into my old Domino's Pizza account, and sure enough, the deal was real. I began to build an order for pickup. My selections were NY Pizza style crust, regular tomato sauce, Extra Cheese, Pepperoni, mushrooms on the side only, feta cheese on the left side, and parmesan cheese on the left side too. We chose to drive the 12 minutes to pickup our pizza instead of bothering to have it delivered. When I got to the restaurant, the location was busy and I looked up and saw a digital video screen that showed my name as number 8 in a list of names, and that my pizza was in the oven and would be ready in 1-5 minutes. This really impressed me. Instead of waiting inside, I went back to the car to tell my wife how impressed I was with the operation. After 5 minutes of radio and small talk with the wife, I went back into the shop to receive my pizza. One worker asked my name, she looked at a stack of boxes and repeated my name and did not see it, but, one worker was cutting a pizza and boxing it up. The two workers quickly determined mine was the one that was in the process of being boxed up, worker number 1 gave me the freshly baked pizza and I left thinking that I was going to prove my wife wrong. After we got home and opened the pizza, we were saddened to find no extra cheese, no pepperoni, no mushrooms, no feta, and no parmesan cheese. She ate one slice and tossed another slice away, I ate two slices hoping to find evidence of pepperoni or mushrooms beneath the cheese. It was by far one of the worst pizza experience of my 720 months, 3,130 weeks and 5 days, and 21,915 calendar days of life. I am only writing this because one mistake can make a life altering experience to the people around you. Please endeavor to do your best at whatever you choose to do in life.

Atmosphere: 3

Food: 1

Service: 2

This place is organized like a soup-sandwich. Order online for takeout, says order will be ready in21-26 minutes, I arrive at 30 minutes after the order and their store tracker says 25-30 minutes until order is ready (ie, 60+ minutes for a carry out) …and my order is still not even being made.... and even worse, they have 20-ish pies dying on the hot rack and they can’t figure out which orders they go to… they have only 1 person at the dough corner and even worse, they have too many people getting the pies out of the oven and can’t figure out what to do with them. I managed a dominoes store for 4 years and I try to keep our business with dominos but this store has no idea what they are doing.. and sadly the other local store is just as bad..

Atmosphere: 1

Food: 1

Service: 1

Any pizza ,any toppings $10.99 great deal. However. Always fine print exists. Up to 5 toppings. No specialty. No stuffed or x-tra large.

Food: 4

Service: 4

I’m highly disappointed at the fact that no one could resolve my issue this evening! Order was delivered at 1127p I snapped this photo at 1131p and called at 1133p . I ordered pizza and cinnamon twist dessert bread. If this location doesn’t close until 1 AM I am so confused as to why my corrected order could not be redelivered to me. The bread is supposed to come with eight pieces I received 2 1/2 three pieces. I immediately called because when I ran back to the door, the delivery driver had already pulled off. Chandler answered the phone and could only offer me a credit to my account or to call a manager in the morning to get this resolved? What is that!!! I explained to him that I I am a CDL truck driver and I have no more drive time hours. That is the only reason I did not pick up my order. I had just gotten off the road and couldnt drive thats why I opted for delivery . Needless to say that it completely ruined dinner for me and my family to eat what I ordered, especially after being on the road for 10 1/2 hours from our drive down from Maryland. I will be calling in the morning to get the situation rectified because this was poor customer service. I wasn’t even offered the option for them to bring back the correct dessert I was told no by Chandler. I was also told no to a refund, which is insane when you guys are responsible for my order being messed up. Like if you didn’t have enough of them, I should’ve been contacted to say you didn’t have that item available. If they dropped or spilled during delivery again, it should’ve been communicating to me and the situation rectified. But that’s no problem. I was told the manager‘s name is Sarah so I’ll be giving her a call in the morning.

Atmosphere: 1

Food: 1

Service: 1

Our order this evening was a pregnant women’s dream! I was craving a pizza with Alfredo based sauce and they did not skimp out on that whatsoever. 10/10 quality

Atmosphere: 5

Food: 5

Service: 5