Firehouse Subs Old Alabama

Big change at this location with new ownership! Fast and friendly! Drink machine had all options. Everything was clean!

Atmosphere: 4

Food: 5

Service: 5

I had to wait for 20 minutes but the food was good

Atmosphere: 5

Food: 4

Service: 1

Always a good experience at Firehouse. So many good choices to choose from and I like my sandwiched warm!

Atmosphere: 5

Food: 5

Service: 5

I ordered a large and medium pickup sub today and only got two mediums. Very disappointing, don't appreciate not being able to trust that an extra charge will be honored

Atmosphere: 4

Food: 2

Service: 4

They need to have some kind of light background music. Its awkwardly silent in there.

Atmosphere: 3

Food: 5

Service: 5

The new owners are friendly, the food is fresh, & the orders are accurate. It's cleaner & friendlier than it was under the previous owners. The new owners kept everything well stocked.

Atmosphere: 5

Food: 5

Service: 5

Thank God DJ is no longer the owner — he was terrible. (My son actually worked here a few years ago.) I’m also glad Alex is gone too. But the sad part is that Javonn is gone — and that’s what really hurts. He was truly the life of this place — the reason my son even got hired, and honestly the reason the store stayed afloat since October. Javonn made everyone feel welcome and created a family atmosphere that kept us coming back.

I usually don’t leave reviews, but after a few visits I had to say something. When I came back in town and heard there was a new owner, I was excited — we were looking forward to another season of basketball lunches and our Sunday meetups at Firehouse Subs. But without Javonn, it just isn’t the same. Unfortunately, the place doesn’t work for my family anymore, and we won’t be coming like we used to, or ordering team lunches here.

But, I wish the new owners well, but they’ve lost what made this location special to us, and I know a couple more families.

Message for Javonn:

Hey Javonn, haven’t run into you at Whole Foods so I’m leaving you a message here. Thank you for everything — you were the heart of that place and the reason we kept coming back. You made my son feel welcome and gave him an opportunity. It’s not the same without you, but we appreciate you! Wishing you nothing but success in whatever you do next — any place that has you will be blessed.👍🏽 good luck new owners

Atmosphere: 2

Food: 2

Service: 2

The place is under new management and everyone thing works better now. Love it!

Atmosphere: 4

Food: 5

Service: 5

I love my firehouse, meatball subs.

Atmosphere: 5

Food: 5

Service: 5

It was delicious!

Atmosphere: 5

Food: 5

Service: 5

New management is simply amazing...excellent, agile staff and good quality food. Will definitely come again soon.

Atmosphere: 5

Food: 5

Service: 5

Still waiting…exceeding 30 minutes for 2 subs. Extra star, because at least the employee told everyone “sorry for your wait”

New owner! Cool but Javon not here🫨! Sandwich was cold, did not taste the same will try mansell instead.

Atmosphere: 3

Food: 1

Service: 3

I kinda like this location

Atmosphere: 5

Food: 5

Service: 5

The new management is more welcoming but not the same quality. Wrong order, undercooked, and simply not the same as it use to be after 10 years.