Ichiban Steak & Sushi Alpharetta

Terrible service & food..

really nasty place. found a hair in the udon, after they remade it there was an eyelash in the second udon they made. they wouldn’t give us a refund and only gave a 10% discount, which is 1.30. The tip was 900% (around $11) of the discount. the service in general was poor too — we had to to raise our hand for 8 minutes before someone noticed and servers were walking close by as well. food was subpar. rude servers. bad experience.

Atmosphere: 1

Food: 1

Service: 1

The food is very good and the server is kind and funny person. my mom fell happy with the service. mr sunny make all my family happy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Shrimp, Sushi

We have been coming here for a long time. Good food and good service. Thanks!

Atmosphere: 5

Food: 5

Service: 5

This place has really gone downhill. It feels like someone cut corners and it shows. There was no bartender, and our server completely botched the order—forgot basics like condiments, extra plates, and even chopsticks. We’ve been coming here regularly for years, but today was a whole new low. The young waitress seemed completely uninterested, like she had no clue what she was doing. Honestly, it feels like she’s related to the owners because there’s no way someone this bad could keep their job otherwise. Avoid it. This is not the same Ichiban it used to be. Server told us we don’t have a manager, they quit weeks ago. Place is not even being managed. The couple next to us proceeded to leave and another couple waiting for over an hour for their check.

Atmosphere: 1

Food: 1

Service: 1

Had a take out order, the whole packaging smells like Fabuloso cleaner. Is disgusting, my family could not eat the food.

Outstanding establishment and one of my favorite places when I visit. This experience was no exception, the atmosphere is fun and the chef's never disappoint with there entertainment and cooking ability. Food was delicious - seared dumpings to start followed by Filet and Scallops on the Hibachi.

Service is always fantastic and this was again no exception, Mary my server was awesome and I enjoyed a very long and delightful chat following my meal being paid for by a friendly family of 5. Super evening out, entertainment by the kids of the family and ending with chatting with Mary

5 stars - till my next visit

Atmosphere: 5

Food: 5

Service: 5

Amazing food but horrible service, the chef splashed oil on my mom and my brother. Do not recommend

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Sushi

Really enjoyed this place! Had the Legally Blonde roll, and the Thai udon noodles (I think) and they were both great. The sushi was amazing! Will be back for sure!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi

Went for a birthday. Had reservations, but still had to wait about 25 minutes for the table. Food was good, as usual. Our chef was friendly and funny.

Atmosphere: 3

Food: 4

Service: 4

They close at 11pm on fridays, we were there 10:10 pm and was not served.

Atmosphere: 1

Food: 1

Service: 1

Love this place! Always have great food!

Atmosphere: 5

Food: 5

Service: 5

Drinks were pretty good. Food was average for a habachi place. Cook didn't really didn't do anything special other than spin an egg. We had a reservation and still had to wait 30 minutes to be seated.

They did a great job tonight. We made a reservation and they were slammed but got us in right on time. Excellent food and plenty of it!

Atmosphere: 5

Food: 5

Service: 5

Do not eat here! When my mom and I sat down for my birthday lunch we were told straight in our faces by the hibachi cook- we came in late and they would not do hibachi for only one person. That’s fair… I guess. So, we both ordered hibachi. It was disgusting. I work in the industry and I have never experienced such bad customer service. Never going back.

Atmosphere: 1

Food: 1

Service: 1