recently visited this McDonald's location and unfortunately had a very unpleasant experience with the assistant manager. Despite being assured by the general manager, Tony, of certain accommodations, the assistant manager refused to honor them. Their demeanor was nonchalant and rude throughout the interaction, leaving me feeling disrespected and dissatisfied with the service provided. Overall, the experience was disappointing, and I hope the management takes steps to improve customer service standards at this establishment.
Atmosphere: 1
Food: 1
Service: 1
Kelly Milligan
Not sure why the drive thru lady is so combative and rude. I’ve started going through this McDonalds on occasion because of work and every time I visited and got to the first window to pay, the lady would just be ripping into and complaining about the customers she just served ahead of me or someone else she served in the day.Today I went to just get a large water (I know, but I am fasting),and when I ordered it, she said “Uhhh, I can’t ring that up here, you’ll have to go to the second window.” Which is fine, so I did. She could’ve maybe just said “go ahead and pull around to second window,” but whatever.So I went ahead and started to pull around to the second window, and she popped her head out of the first window to signal me to keep driving to second window. Again, don’t know why, I was already going there lol.And then when I got to the second window, that same lady had walked up there to yell at the Hispanic/Lantina worker at the second window that “a car just drove off, just ridiculous. I would’ve rung it up but the car drove off. You don’t know everything!” And then she went away. I’m assuming she was talking about me? Because I drove thru as soon as she said second window because believe me, I’m tired of having the unnecessary interaction with this lady every time I go.I waited for my large water and then the nice lady at the second window gave me a large coffee instead. I told her I just wanted a large water and the lady said “we’ll have to charge for the large.” Which, again, is fine. But if they have to charge for the water, why couldn’t the angry lady just ring it up at the first window?Again, not sure what’s going on with drive-thru lady. I can’t tell you the amount of times I’ve gone through and she would complain, to me, a CUSTOMER, about the other customers lol.
Atmosphere: 2
Food: 4
Service: 1
Bob Boles
Average McDonald's
Atmosphere: 4
Food: 5
Service: 3
A Woodard
This place was very clean when we walked in. The restroom was very clean, which is important to us ladies. My food was fresh and hot, and my fries were salted just right. Spot on A today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger, Big Mac
Alex Kim
Very quick service here, sandwiches made with care (not thrown together). Hash browns slightly undercooked. Still good.
Food: 4
Service: 5
Recommended dishes: Sausage Mcmuffin
AnotherDave313
Run away from this McDonalds. They cannot prepare food. They don't keep track of what comes in and they are ruuude. There's another nearby. No need yo deal with this place.
Atmosphere: 1
Food: 1
Service: 1
Jason Day
Always McDonald's.. JUST GOOD THAT'S IT +
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Egg and Sausage Mcgriddle, Mcchicken, Cheeseburger, Crispy Chicken Sandwich, Double Cheeseburger, Big Mac, Baked Apple Pie, Double Quarter Pounder with Cheese, Bacon Egg & Cheese Biscuit, Mccafé Caramel Iced Coffee, Mcdouble, Filet-O-Fish
gary mitchel
A good McD. Good people.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg Mcmuffin
Greg Gove (Greg the Locksmith)
They just can't get it together. Cold frys. Orders mix up. Need more help at night.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Quarter Pounder Hamburger, Big Mac
Katina Bertrand Ferguson
While I believe the word trypophobia is a misnomer ( most people are disgusted by these things not afraid of them…and fear and disgust don't come from the same place) if you are someone who is triggered by trypophobia (nasty holes) or you're OCD, I imagine the decor at this McDonald's will set you off. Just go through the drive through or skip this location altogether. I gave it 3 stars. The staff is friendly, but the bathroom wasn't clean, and there were long strands of hair all over the sink.
Not sure what’s been happening lately but the last 3 times the drive thru was slow enough that it was like literal stand still. Only 4 cars in front of me, but no car has moved in the last 5 minutes.Unfortunately can’t exit once you are in the drive thru, never again.
Food: 3
Service: 1
Bob Biggs
Needs to hire people that listen when you place an order. They always get the order wrong.
Sam Jay
This McDonald’s drive-thru is SO, SO slow. I sat in the drive thru for 25 minutes before I receiving my food, and this isn’t the first time it’s happened.
Service: 1
jrsygrl 4LYF
The manager was very RUDE and disrespectful after my order was wrong!!!!!
Atmosphere: 1
Food: 1
Service: 1
Dwayne Ford
Chicken sandwich I got was raw and they didn’t add the shake
recently visited this McDonald's location and unfortunately had a very unpleasant experience with the assistant manager. Despite being assured by the general manager, Tony, of certain accommodations, the assistant manager refused to honor them. Their demeanor was nonchalant and rude throughout the interaction, leaving me feeling disrespected and dissatisfied with the service provided. Overall, the experience was disappointing, and I hope the management takes steps to improve customer service standards at this establishment.
Atmosphere: 1
Food: 1
Service: 1
Not sure why the drive thru lady is so combative and rude. I’ve started going through this McDonalds on occasion because of work and every time I visited and got to the first window to pay, the lady would just be ripping into and complaining about the customers she just served ahead of me or someone else she served in the day.Today I went to just get a large water (I know, but I am fasting),and when I ordered it, she said “Uhhh, I can’t ring that up here, you’ll have to go to the second window.” Which is fine, so I did. She could’ve maybe just said “go ahead and pull around to second window,” but whatever.So I went ahead and started to pull around to the second window, and she popped her head out of the first window to signal me to keep driving to second window. Again, don’t know why, I was already going there lol.And then when I got to the second window, that same lady had walked up there to yell at the Hispanic/Lantina worker at the second window that “a car just drove off, just ridiculous. I would’ve rung it up but the car drove off. You don’t know everything!” And then she went away. I’m assuming she was talking about me? Because I drove thru as soon as she said second window because believe me, I’m tired of having the unnecessary interaction with this lady every time I go.I waited for my large water and then the nice lady at the second window gave me a large coffee instead. I told her I just wanted a large water and the lady said “we’ll have to charge for the large.” Which, again, is fine. But if they have to charge for the water, why couldn’t the angry lady just ring it up at the first window?Again, not sure what’s going on with drive-thru lady. I can’t tell you the amount of times I’ve gone through and she would complain, to me, a CUSTOMER, about the other customers lol.
Atmosphere: 2
Food: 4
Service: 1
Average McDonald's
Atmosphere: 4
Food: 5
Service: 3
This place was very clean when we walked in. The restroom was very clean, which is important to us ladies. My food was fresh and hot, and my fries were salted just right. Spot on A today.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger, Big Mac
Very quick service here, sandwiches made with care (not thrown together). Hash browns slightly undercooked. Still good.
Food: 4
Service: 5
Recommended dishes: Sausage Mcmuffin
Run away from this McDonalds. They cannot prepare food. They don't keep track of what comes in and they are ruuude. There's another nearby. No need yo deal with this place.
Atmosphere: 1
Food: 1
Service: 1
Always McDonald's.. JUST GOOD THAT'S IT +
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Egg and Sausage Mcgriddle, Mcchicken, Cheeseburger, Crispy Chicken Sandwich, Double Cheeseburger, Big Mac, Baked Apple Pie, Double Quarter Pounder with Cheese, Bacon Egg & Cheese Biscuit, Mccafé Caramel Iced Coffee, Mcdouble, Filet-O-Fish
A good McD. Good people.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Egg Mcmuffin
They just can't get it together. Cold frys. Orders mix up. Need more help at night.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Quarter Pounder Hamburger, Big Mac
While I believe the word trypophobia is a misnomer ( most people are disgusted by these things not afraid of them…and fear and disgust don't come from the same place) if you are someone who is triggered by trypophobia (nasty holes) or you're OCD, I imagine the decor at this McDonald's will set you off. Just go through the drive through or skip this location altogether. I gave it 3 stars. The staff is friendly, but the bathroom wasn't clean, and there were long strands of hair all over the sink.
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Not sure what’s been happening lately but the last 3 times the drive thru was slow enough that it was like literal stand still. Only 4 cars in front of me, but no car has moved in the last 5 minutes.Unfortunately can’t exit once you are in the drive thru, never again.
Food: 3
Service: 1
Needs to hire people that listen when you place an order. They always get the order wrong.
This McDonald’s drive-thru is SO, SO slow. I sat in the drive thru for 25 minutes before I receiving my food, and this isn’t the first time it’s happened.
Service: 1
The manager was very RUDE and disrespectful after my order was wrong!!!!!
Atmosphere: 1
Food: 1
Service: 1
Chicken sandwich I got was raw and they didn’t add the shake