Popeyes Louisiana Kitchen
3343 Old Milton Pkwy, Alpharetta
(470) 375-3039
Recent Reviews
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Food was great as always.Service in the drive thru was off on this visit.The cashier was snappy and I felt rushed to the complete my order and then had to wait 5 minutes.
Atmosphere: 4
Food: 5
Service: 3
Not even sure why I came here….mainly because my wife is pregnant and was craving Popeyes. I advised against it due to the 2.6 stars but now I clearly understand why… I’m not even sure how this place is even in existence. The guy at the window tonight who was wearing a pink hoodie, was beyond rude.
Didn’t seem to care about anything, no interaction Besides handing me, my food and I had to ask, is this everything no speaking-and seemed to be bothered for anything I asked for, even when I asked for a napkin because he filled my drink up so much it was spilling over in my car.
As for the food, I can’t say and honestly, I can’t judge based on my wife because she’s pregnant and craves anything. I would personally never would never eat here. Yikes
Atmosphere: 1
Service: 1
They should just shut down! The “manager” is rude, the food is always old and they service is slow. I will literally starve before going back to this or any Popeyes location. I’ll stick with ChickFilA if Im pressed for fast food.
Atmosphere: 1
Food: 1
Service: 1
This place is Trash. Lady working the window was rude and slow. Food was cold. Fries were gross and looked like they were cooked in old grease. Complete waste of money
Atmosphere: 2
Food: 2
Service: 2
My first visit to this particular Popeyes was disappointing. The staff was unfriendly and very slow. Two customers in front of me in line to place an order eventually left after waiting for quite some time. Another customer was treated rudely when she wasn't happy to accept the spicy chicken when she asked for the original.
At the table we sat down, the windows were greasy and dirty and didn't create an appetizing atmosphere to enjoy the food we ordered.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fried Chicken
I just now pulled up to the drive-through window after having a really rough day of moving, and the guy asked me, can I get four number ones? And I said yeah that’s what I said. Can I get four number ones and then he said again,can I get four number ones? And I said excuse me are you correcting my English? He said yes. Then he proceeded to tell me how he thinks I should order! I said that’s really weird and I left,unbelievable!
Atmosphere: 1
Food: 1
Service: 1
Every time i go to this location there all ways out of chicken no wings or no legs I thought this was a chicken restaurant there short staff and the restaurant looks like they don' have time to cook this place has been that way since Covid they need to shut it down i don't live in the area i work in the area and I love me some Popeyes chicken its ashamed that when i do stop by its always something they don't have and i have to drive off looking for somewhere else to go. Get it together owner managers who ever in charge of this location
Atmosphere: 1
Food: 2
Service: 1
Lady who took my order might be deaf
Atmosphere: 1
Food: 1
Service: 1
They're always slow and always don't have what's advertised on the menu
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Fried Chicken
Never come back again!!! The food is trash and No manners at all. Last time I waited more than 40 minutes to get my sandwich at 9 pm, I don't know why I waited so long. This is really trash place, close it up.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is trash! Food is consistently terrible and they clearly don’t clean their drink machines. I can’t even enjoy a beverage even after the terrible food and customer service! The place needs a do over with all new staff with decorum. No matter how many times I try to eat here they continue to disappoint!
Atmosphere: 1
Food: 2
Service: 1
I have been to this restaurant several times since it opened and have had some problem every time. I paid for my food via the app and when I get there they say they don’t have any chicken even though it’s 30 minutes until closing time. I have waited for 20 minutes in the drive through for my order (pulled over in the front, not because there is a long line), the tenders were raw in the middle once, a bag of fries literally had 5 fries in the bag…..there’s always something! If I didn’t love the chicken sandwich so much I would give them a 1 star!
They left out my 2 large sides. When I called them they said I need to show them the receipt to get the missing items. They never gave me my receipt. I feel cheated.
If there was an option of no stars that’s what the rating would be. I pulled up to the drive thru and the 16 piece bundle is listed for $38 when I ordered the person who claimed they were a manager quoted a price of $50 after explaining that’s not what the price says on the ordering screen he refused to honor the price saying he didn’t know it was wrong. Yet all the other prices were correct according to him. When asked if he would honor the price he specifically said “ he wasn’t going to lose $20. In addition to incorrect pricing he also had no mac and cheese available. The manager was rude when asked again to honor the pricing he had listed he told me to leave. I’m not from Atlanta so I’m not sure if they behave this way because as an employee the company has no consequences for their actions or rude service.
Atmosphere: 1
Food: 1
Service: 1
Poor management on their execution of the whole Cajun turkey program. Pre ordered 3 weeks ago and paid in full. Went to pick up my turkey today and was told they are out and can't guarantee a turkey by Thanksgiving. They told me I could drive around the area to see if other locations have one. Again no guarantee. I asked for a refund which they accommodated. Thank you Popeyes for ruining my wife's holiday
Atmosphere: 1
Food: 1
Service: 1
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