Starbucks
9000 Avalon Blvd, Alpharetta
(678) 722-3600
Recent Reviews
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8-10-25 - my wife and I ordered some coffee and salted caramel cappuccino, and the bacon 🥓 gouda sandwich. The cappuccino was really good, but you had to search within the sandwich to find the bacon 🥓. We were on the road back home otherwise would have returned. Nice atmosphere and good service
Atmosphere: 4
Food: 3
Service: 4
When I tell you never go here if you’re black. They don’t treat you right and look at you crazy. Poor customer service. My kids drinks were made wrong and I was told that they will not remake it. Never again will come here again
Atmosphere: 1
Food: 1
Service: 1
Good Starbucks, located inside a conference center. The entrance is a bit weird on the side of it. They make good drinks and have quick service. Parking is difficult to find but that's the area.
Atmosphere: 5
Food: 5
Service: 5
I’m staying at the Avalon Hotel and I came to this Starbucks because my wife was sick and I needed a cup of ice. I drink Starbucks coffee every day. The bearded short guy told me it was not their policy to give out a cup of ice if I didn’t purchase anything. So I made a coffee purchase and then asked for a cup of ice. He then told me it was not policy to give me a cup of ice and If I needed it I had to go ask the connecting hotel. I told him Starbucks gave me ice water just yesterday with my coffee. He told me he was allowed to give a cup of ice water with purchase but not a cup of ice with purchase. What sense does that make. I had to get the ice water then pour it out to just have ice chips for my sick wife. Stupid policy and stupid worker!
I visited after 11am today with my daughters. The male barista working was very rude and didn’t make my drink properly. When staying at the hotel I do not recommend this Starbucks😕 SMH
I cannot write enough negative reviews about this location. If you need to grab a drink in a timely manner please do NOT count on getting yours within 10 minutes here. I ordered a chai tea latte one day and it took 29 minutes to make, when I asked the employees twice LUCAS had no sense of urgency and gave me a snarky response, not even pretending to care that I had to leave and I was unable to get a refund to make it to work on time due to paying with a gift card. Today I ordered a matcha, to which they freestyled and gave me a cold brew. 15 minutes after ordering they finally handed me my drink, despite their mistake. Very few employees here are not sluggish.
Atmosphere: 2
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Location does not accept cash. Was unable to order.
Quick mobile pickup service with plenty of seating available at the hotel.
Not even close to what I ordered once again.. I ordered and happens every time. This place would owe me so many drinks to make up for the ones I pay for that they get wrong . And nobody cares.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Dean was an amazing barista. i asked for extra caramel & he delivered. absolute best frappe ive ever had. thanks so much!
Atmosphere: 5
Food: 5
Service: 5
Sean was so friendly, patient, and accommodating!
Sean was so friendly, patient, and accommodating!
Visited this Starbucks recently, what a treat! Nicholas and Taylor were absolutely amazing. The energy and professionalism is unmatched. Can’t wait to return!
Atmosphere: 5
Food: 5
Service: 5
I am very displeased with this Starbucks location. I asked for a Venti size, was charged for a Venti, and they still gave me a Grande. I then discussed this with the workers, who incorrectly stated I was charged with a Grande. Afterwards, I used my Starbucks App to compare the prices of the sizes for my order (Venti and Grande), and I even included my tip in the calculation. They still told me that I was incorrect and they never even apologized for any misunderstanding. Terrible customer service and I will NOT be returning.
Atmosphere: 2
Food: 3
Service: 1
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