Food was great. Came in around 5pm or so ordered my food and received it pretty quickly from the nice short lighter skinned black woman who looked like she had her own little section to the right from the desk. She was very helpful and attentive when asked for anything. Now there’s another dark skinned female employee who is obviously a stud, who had a terrible attitude and horrible customer service skills. Asked her a simple question about the bathroom after I already paid for my food, and she decided to say the most smart aleck thing off the top of her head as a response. I let her slide because I was having a good day and love Taco Bell. But she needs to watch her mouth and her attitude and if she can’t even reply to a customer without being rude as possible for a simple question about the bathroom then she needs to be all the way in the back where no one can see her or hear her or work somewhere else. I get it I work in a restaurant too where customers can be a nightmare and drain you. But being rude was never my default to a paying customer. It’s more annoying because I respect food service employees and people like her are the reason many of us get a bad rep and loose out on promotions and money. No one wants to come back to a spot they love to be disrespected when all you have to do is dispatch the food at a fast food joint…I’m sure her co workers don’t care for her either. Me and my coworkers have a blast and you can see us laughing all the time or at least interacting with the customers.
Atmosphere: 3
Food: 5
Service: 1
Laurie Pysher
Hit or miss here. Today was a total miss. Service could be better. Maybe ask customer if anything they need and be enthusiastic about your job. The crispy chicken cantina was terrible. So disappointing, my dog didn't even want it.
Food: 1
Service: 2
Zoe Ferqueron
Insanely disappointing! Got 4 items and everything was wrong, one of which we never even received. Crunchwrap had no meat on it (just cheese and lettuce?), black bean soft taco was a regular hard taco, and a steak quesadilla was entirely missing from the order.
Atmosphere: 1
Food: 1
Service: 1
STEVE REYNOLDS
I like the beef and bean burrito
Atmosphere: 5
Food: 5
Service: 5
Maliik Reid
Guess this location just doesn’t serve breakfast
Monique
This is one of the worst locations. I really enjoy eating Taco Bell but the service that you get is very very bad. Went to Taco Bell today for lunch got in the drive-through at 1:50 and still was not served five of us cars backed out of the drive-through because the car at the window was there for at least the entire time I was there and still had not moved. I’m shaking my head and I am highly highly disappointed if the service is this bad that means the product that they’re serving to the customer must be that bad.
Maggie Devins
They are always super efficient and kind! I love this Taco Bell and don't understand the hate!
Atmosphere: 5
Food: 5
Service: 5
Abigail Gillispie
Haven’t even got to experience it because I have been in line for over an hour and a half & have barely moved. There is hardly any people left in line & we still are at a standstill.
Edit: We got food, soft shell tacos stuck to wrappers and nacho cheese cups filled 1/4 of the way full. Not impressed for the final wait time being 2 hours.
Atmosphere: 1
Food: 3
Service: 1
Bennet Nygaard
Christiane was AMAZING. This is my go-to this part of town. Didn’t make it my problem when the app wasn't working. Worked with me and found a solution. Amazing service for a taco bell lol
Atmosphere: 5
Food: 5
Service: 5
Chris Bowman
I'm tired of playing guessing games with your open time.
Common courtesy should not be too much to ask whether you’re doing fast food or fine dining. On 9/25 at 5pm, I experienced disappointing service at this Taco Bell. The employee on drive-thru was laughing over the speaker, difficult to understand when speaking, and seemed frustrated simply because I was waiting for instruction. Inside, there was more casual chatter than focus while customers waited in line.
The food itself was hot, but the service lacked professionalism: no eye contact, attitude when I asked for an item, and more attention given to a friend clocking out than to the drive-thru line piling up behind me. Unfortunately, this hasn’t been an isolated event — I’ve had similar experiences at this location. Just a few days earlier, I waited 15 minutes for a single box without any communication.
I understand drive-thru metrics and the challenges that come with managing orders. But that only makes communication more important. A simple update on wait time and consistent professionalism would go a long way. If you value respect as well as speed, I would recommend considering an alternative location.
Atmosphere: 3
Food: 4
Service: 1
Daniel Siedschlag
I had previously sworn off Taco Bell entirely due to a bad experience at the location nearest me. Reluctantly trying again, this location has been worth driving further to go to. I typically order via the app when nearby and park and grab my food inside. They do a good job shuffling drive-thru and in-store orders so no one is ignored. Pricing is average for the area -- slightly more than the nationally advertised prices but not outrageously so, with plenty of items in the $3 cravings menu. I'm liking the Y2K menu promo; the caramel apple empanada tasted exactly as I remembered it!
Atmosphere: 5
Food: 5
Service: 5
Matthew Bakke
Went for late night food. The food was quality Taco Bell, nice service, clean, and quick. I don’t know what some of these reviewers are expecting from TB at midnight. 5 stars
Atmosphere: 5
Food: 5
Service: 5
Saiful Alam
Slowest Taco Bell ever in ga. It took over 40 mins to pick up food in a drive through .I can hear the workers just talking and being loud rather than try to hurry the line up. Not a single greeting or apology. Just no overall customer service
Katja Brosam
Ordered chicken strip that are no longer offered. Counter associate let me choose fries instead, but found two straps and fried them up for my son. Very kind.
Food was great. Came in around 5pm or so ordered my food and received it pretty quickly from the nice short lighter skinned black woman who looked like she had her own little section to the right from the desk. She was very helpful and attentive when asked for anything. Now there’s another dark skinned female employee who is obviously a stud, who had a terrible attitude and horrible customer service skills. Asked her a simple question about the bathroom after I already paid for my food, and she decided to say the most smart aleck thing off the top of her head as a response. I let her slide because I was having a good day and love Taco Bell. But she needs to watch her mouth and her attitude and if she can’t even reply to a customer without being rude as possible for a simple question about the bathroom then she needs to be all the way in the back where no one can see her or hear her or work somewhere else. I get it I work in a restaurant too where customers can be a nightmare and drain you. But being rude was never my default to a paying customer. It’s more annoying because I respect food service employees and people like her are the reason many of us get a bad rep and loose out on promotions and money. No one wants to come back to a spot they love to be disrespected when all you have to do is dispatch the food at a fast food joint…I’m sure her co workers don’t care for her either. Me and my coworkers have a blast and you can see us laughing all the time or at least interacting with the customers.
Atmosphere: 3
Food: 5
Service: 1
Hit or miss here. Today was a total miss. Service could be better. Maybe ask customer if anything they need and be enthusiastic about your job. The crispy chicken cantina was terrible. So disappointing, my dog didn't even want it.
Food: 1
Service: 2
Insanely disappointing! Got 4 items and everything was wrong, one of which we never even received. Crunchwrap had no meat on it (just cheese and lettuce?), black bean soft taco was a regular hard taco, and a steak quesadilla was entirely missing from the order.
Atmosphere: 1
Food: 1
Service: 1
I like the beef and bean burrito
Atmosphere: 5
Food: 5
Service: 5
Guess this location just doesn’t serve breakfast
This is one of the worst locations. I really enjoy eating Taco Bell but the service that you get is very very bad. Went to Taco Bell today for lunch got in the drive-through at 1:50 and still was not served five of us cars backed out of the drive-through because the car at the window was there for at least the entire time I was there and still had not moved. I’m shaking my head and I am highly highly disappointed if the service is this bad that means the product that they’re serving to the customer must be that bad.
They are always super efficient and kind! I love this Taco Bell and don't understand the hate!
Atmosphere: 5
Food: 5
Service: 5
Haven’t even got to experience it because I have been in line for over an hour and a half & have barely moved. There is hardly any people left in line & we still are at a standstill.
Edit: We got food, soft shell tacos stuck to wrappers and nacho cheese cups filled 1/4 of the way full. Not impressed for the final wait time being 2 hours.
Atmosphere: 1
Food: 3
Service: 1
Christiane was AMAZING. This is my go-to this part of town. Didn’t make it my problem when the app wasn't working. Worked with me and found a solution. Amazing service for a taco bell lol
Atmosphere: 5
Food: 5
Service: 5
I'm tired of playing guessing games with your open time.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Common courtesy should not be too much to ask whether you’re doing fast food or fine dining. On 9/25 at 5pm, I experienced disappointing service at this Taco Bell. The employee on drive-thru was laughing over the speaker, difficult to understand when speaking, and seemed frustrated simply because I was waiting for instruction. Inside, there was more casual chatter than focus while customers waited in line.
The food itself was hot, but the service lacked professionalism: no eye contact, attitude when I asked for an item, and more attention given to a friend clocking out than to the drive-thru line piling up behind me. Unfortunately, this hasn’t been an isolated event — I’ve had similar experiences at this location. Just a few days earlier, I waited 15 minutes for a single box without any communication.
I understand drive-thru metrics and the challenges that come with managing orders. But that only makes communication more important. A simple update on wait time and consistent professionalism would go a long way. If you value respect as well as speed, I would recommend considering an alternative location.
Atmosphere: 3
Food: 4
Service: 1
I had previously sworn off Taco Bell entirely due to a bad experience at the location nearest me. Reluctantly trying again, this location has been worth driving further to go to. I typically order via the app when nearby and park and grab my food inside. They do a good job shuffling drive-thru and in-store orders so no one is ignored. Pricing is average for the area -- slightly more than the nationally advertised prices but not outrageously so, with plenty of items in the $3 cravings menu. I'm liking the Y2K menu promo; the caramel apple empanada tasted exactly as I remembered it!
Atmosphere: 5
Food: 5
Service: 5
Went for late night food. The food was quality Taco Bell, nice service, clean, and quick. I don’t know what some of these reviewers are expecting from TB at midnight. 5 stars
Atmosphere: 5
Food: 5
Service: 5
Slowest Taco Bell ever in ga. It took over 40 mins to pick up food in a drive through .I can hear the workers just talking and being loud rather than try to hurry the line up. Not a single greeting or apology. Just no overall customer service
Ordered chicken strip that are no longer offered. Counter associate let me choose fries instead, but found two straps and fried them up for my son. Very kind.
Atmosphere: 4
Food: 5
Service: 5
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