Wendy's
4860 GA-9, Alpharetta
(678) 297-1959
Recent Reviews
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I went inside and ordered two biggie bags (after asking for them to put the lunch menu up which went into effect 30 minutes prior) and had a promo on the app for a free “any size fry with $5 purchase”. The little woman at the counter, who by the way is ALWAYS rude and incompetent, told me it’s not a large fry, even though I showed it to her on the app and then she said I need to click on the “use in restaurant” button, which I already did because I know how my phone works and I use the app all the time, must mean she can’t read, and showed her the QR code that was already pulled up and she scanned it and it never came off because she didn’t do it right. I had to tell her after she told me the incorrect total that it was wrong and this childish grown woman sighed as loud as she could in my face about it and walked off. I eventually got what I ordered but the fries tasted like they were microwaved leftovers from yesterday, the buns were stale, and the nuggets were just thrown in the bag. Look-I get it. You work at Wendy’s. That sucks, but don’t take it out on your customers. That woman isn’t half as smart as most of the teenagers I see doing the same job and the food here is just getting worse and worse.
Atmosphere: 1
Food: 1
Service: 1
Employee at the drive through did not speak English and messed up our order 3 times and had an attitude about fixing the problem. By the time we got our food it was all wrong I feel like I wasted our money
Atmosphere: 1
Food: 1
Service: 1
Drive 20 minutes just for you to be closed at 11:15
Atmosphere: 1
Food: 1
Service: 1
Good food, cheap prices. Pretty quick service, can’t really complain. They do forget my sauces every other time tho. Just be sure to check the bag before pulling away.
Atmosphere: 4
Food: 4
Service: 3
Convenient location. Good food, excellent service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Wendy’S Baked Potatoes, Fries
Cut back on the condiments put on the sandwiches and let's actually taste the meat...
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries
This Wendy’s has really improved through the years. I am able to order quickly and they are efficient in the drive thru and get us in and out quickly. I will keep returning!
Atmosphere: 4
Food: 5
Service: 5
Worst customer service ever. Can't get a simple order right.
Atmosphere: 1
Food: 1
Service: 1
Amazing people work here and I love everytime I come here I feel at home. Sometimes there is a bit of a language barrier between me and the person taking my order, and they are still the friendliest and happiest service workers that I've had the pleasure of ordering from. My order may not always be correct the first time (language barrier) however they are always more than happy to fix any mistakes even if it's my fault for forgetting to clarify an item. Love these workers and love this Wendy's location! Come here for breakfast often!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sausage Biscuit
Ordered a hamburger and fries. Hamburger meat was not hot, in fact it was cool. I asked for 3 packs of Ketchup, I got none. Oh well easy enough to go somewhere else! First time I went, it was good. I might give them another chance.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
Very slow I thought going in would be faster but it wasn't. I just got two frostys. I will say I loved the frosty lol I'm rating 3 stars bc the girl behind the counter seemed irritated to be working and wasn't very polite at all. And like I said they were moving very slow. But I'd be willing to go back to this location in the future. Maybe it was just a bad day or bad time of day.
Atmosphere: 3
Service: 3
honestly the worst customer service I have ever had in my life. The order taker was rude off the bat and was mumbling, then got the whole order wrong. The second guy didn't even look at us when handing us our food and drinks ( WHICH WAS MISSING A WHOLE MEAL…) and said no words at all. If you can't greet ur customers with a smile or any words at all maybe fast food isn't for you!!! If you are that miserable at your job quit and work somewhere where you don't have to communicate with people.
Atmosphere: 1
Food: 2
Service: 1
Messed up our order. Nothing was fresh
Atmosphere: 3
Food: 2
Service: 3
Can be hit or miss on quality
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fries, Spicy Chicken Sandwich Combo, Spicy Chicken Sandwich
After a long night shift, the breakfast baconator satisfies me like nothing else can. The drive thru serves me faster than Barry Allen. They are lightning fast.
Food: 5
Service: 5
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