Zaxbys Chicken Fingers & Buffalo Wings

If I could give a zero, I would. Terrible customer service. The shift working when I went was a bunch of kids playing instead of working. Didn't get my order until almost an hour after I placed it online. When I went inside to get the food, I was laughed at because I asked how long it had been sitting out. Ended up with a burnt chicken breast sandwich that went straight to the garbage.

I absolutely love Zaxby’s and consider it one of my favorite restaurant chains, but this location was an embarrassment to the name. The building was in abysmal condition. Broken A/C, bathrooms trashed, a dismounted soap dispenser, and more flies in one place than I’ve ever seen. Unsanitary would be an understatement. I have developed rashes prior to visiting. Likely from bugs.

Service was equally disappointing. Most of the staff stood around doing nothing while one overwhelmed employee frantically tried to keep up with chicken orders. It was painful and utterly heartbreaking to watch. We ended up requesting a refund due to the unacceptable conditions and poor service.

This visit was a complete waste of time and does not reflect the quality or standards I’ve come to expect from Zaxby’s, every other Zaxbys location I’ve been to has been phenomenal on every standard. Management at this location needs to take a hard look at how far below par this store has fallen.

The waiting is too much for being a fast food restaurant.

Food was not fresh

Everyone was attentive and kind. Great experience for a smaller town. We were visiting from Houston 🤘🏾.

Great service and great food! Everything was fresh and the staff was super attentive. Great Zaxby's location!

Freshest and hottest Zaxby’s. Staff is super nice. I will be stopping here again.

Friendly staff.

A quick stop for a snack

Outstanding experience.. my family and I were returning from a trip to sun n fun in Lakeland FL . Stopped here to charge my Tesla and couldn’t be more happy with the excellent experience we received from Joaunte! I watched him helping customers, running food and training an employee all at the same time with a killer smile the entire time! I’d love to have him on my team! Zaby’s is lucky!

Not real.clean and food was bad

Gross, disgusting, dirty and beyond slow location. Rude staff. Keep driving.

…If the uncleanliness was indicative of this establishment, we decided to leave, therefore, can’t rate service or the food. The restrooms were filthy beyond belief.

The food and the facilities are all disgusting at this place. I've never seen dirtier and slower Zaxby's than this one. Shame

This was the second time we stopped here to eat. There were four adults in our party. First visit they were out of catsup. This time they were out of ice tea and it was around 5:30 that we were ordering. I had to go back to the counter as part of order was missing. I got the eye roll from cashier. Worst Zaxby's ever. We love all the ones in our local area and will continue to eat locally.