Captain D's
929 E Shotwell St, Bainbridge
(229) 246-7354
Customers' Favorites
Deluxe Seafood Platter
Corn on the Cob
Catfish Feast
French Fries
Baked Potato
Butterfly
Coleslaw
Menu
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Recent Reviews
Parking: The front entrance has two doors, one of them was still locked at 4:30 pm. Fries were cold, music would play for 5 sec then turn off for 5 sec then turn back on repeatedly. Tables and floors were dirty. Cook shouted, "I am only one person", which I thought that was normal. Not a good experience, however, the fish was good.
As usual, the food was delicious. The poor rating for service was due to the associate taking drive-thru orders one after another after another while ignoring the customers standing right in her face. I even asked, "Are you going to take our order?" She continued to ignore us and kept taking drive-thru orders. This is NOT quality customer service.
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We ate here for lunch on Sunday. The employees here are rather inexperienced, however they are nice. There was a nice girl at the register that was very new on the job, and although she was doing her best, we ordered a loaded baked potato, and she had issues putting into the register. No big deal to us, but what was a big deal was her co-worker just stood by watching as she struggled. Definitely no team environment here. I wish the best...