Says they close at 12am. Got there at 11:30pm, workers were sitting inside at the tables on their phones and told me they were already closed.
Atmosphere: 1
Food: 1
Service: 1
Krystal Ranowsky
Was a little slow in getting food. The burger looked like it was sat on.
Atmosphere: 3
Food: 4
Service: 3
Alyssa K
Waited 20 minutes for my order. I had to leave to go to work and couldn't wait any longer. We asked for a refund at that point. I was waiting inside after placing my order via kiosk, and was never acknowledged by staff, given my cup for my drink, or updated on why it was taking so long. The man that was mopping was blasting inappropriate music from his phone which was pretty annoying. When the manager finally looked over at us, she silently did the refund, smacked her lips at me, and handed me the refund recipt without saying a word or trying to fix the situation.Then, on top of that the food was finally ready (from where we were sitting we could literally see the food sitting in a bag nearly the entire 20 minutes so the food was going to be cold either way, and the employees were goofing off) and the manager tried to shame us by loudly telling the employee to throw away all the food. I didn't want the food, didn't ask for anything free, I just wanted to leave at that point. Also, if you ever need a refill at this location they give you dirty looks and make you feel like you shouldn't be bothering them.
Once at this location a homeless man asked for the food off of my tray. I told him no, and one of the janitors kept walking by giving me a side eye and shaking his head at me then gave the man food in front of me??
So basically this place hates it's customers and don't want you there.
Usually the food comes out quickly and good so I can put up with all of that to get a quick bite to eat but this was a new surprise.
Dining room always has crumbs and is dirty. Even if you're the only customer in the store you have to search for a clean space to sit.
Great job holding standards, Bainbridge McDonald's!!
Atmosphere: 1
Food: 3
Service: 1
Eden Alec
my fiance and me Ordered two forty pieces Of chicken nuggets, and we only received one of the 40 oversfault.It's McDonald's, is fault, so if you order through it.Doordash or uber eats do not get chicken nuggets
Atmosphere: 1
Food: 4
Service: 1
BoopyBunBun
It's McDonald's
Atmosphere: 4
Food: 4
Service: 4
tim worthington
Took the grandsons to breakfast. Ordered for dine in - order was erased from the board and no one advised they did not have scrambled eggs. Wasted 20 minutes and no eggs at McDonalds?????
Heather G
Extremely slow! The man manger was rude! A simple happy meal and small fry took 30 minutes. Orders that came in after mine were filled before mine.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries
Jack Kinman
Traveling. We ordered. Waited 20 min. Asked while 3 people were doing absolutely nothing in the back... they said it was payed for already. Told us they couldn't take cash. Refused to make the cookies we ordered and then whined about making drinks. Loser DEI hires. Pathetic
Atmosphere: 1
Food: 1
Service: 1
Melinda Bass
The pie was great. I was a little disappointed that they only had one left.
Atmosphere: 5
Food: 4
Service: 5
Isaac Rodriguez
I asked for my food fresh they took a while, while I’m looking at my sandwich this is what I see🤮
This is the absolute worst McDonald's I've ever been to. The rudest employees and terrible customer service. They act like it's a problem that you're even there. I would give 0 stars if I could. Whoever owns this business needs to really check in on their restaurant. These people have zero work ethic and no people skills.
Atmosphere: 1
Food: 1
Service: 1
Bobby Carver
When did fast food become slow food
Atmosphere: 1
Food: 1
Service: 1
Michael Keigans
If you order on the app, go to the drive thru. No matter how long ago you placed your order, it will never be ready when you get there. That being said, it's always fresh, hot and delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: World Famous Fries, Filet-O-Fish, Quarter Pounder Hamburger, Hash Browns, Apple Pie, Quarter Pounder with Cheese Meal
Jake Grisham
lol this place is funny my burrito is the same size as my sauce pack
Atmosphere: 1
Food: 1
Service: 1
B. Brown
Just close it or get new management already. Things are too expwnsive to give out old food. Then when did the company change it mcflurry. I thought the oreos were supposed to be mix into the ice cream. They gave me a cup of ice ceam and just put oreos on top. I was there about 30 minutes ago. Just sorry. 15 dollars for cold hard nuggets, lukewarm fries and an un-mixed oreo mcflurry with extra oreos. There's no way I got my 49 cents worth of oreos. Do better!
Says they close at 12am. Got there at 11:30pm, workers were sitting inside at the tables on their phones and told me they were already closed.
Atmosphere: 1
Food: 1
Service: 1
Was a little slow in getting food. The burger looked like it was sat on.
Atmosphere: 3
Food: 4
Service: 3
Waited 20 minutes for my order. I had to leave to go to work and couldn't wait any longer. We asked for a refund at that point. I was waiting inside after placing my order via kiosk, and was never acknowledged by staff, given my cup for my drink, or updated on why it was taking so long. The man that was mopping was blasting inappropriate music from his phone which was pretty annoying.
When the manager finally looked over at us, she silently did the refund, smacked her lips at me, and handed me the refund recipt without saying a word or trying to fix the situation.Then, on top of that the food was finally ready (from where we were sitting we could literally see the food sitting in a bag nearly the entire 20 minutes so the food was going to be cold either way, and the employees were goofing off) and the manager tried to shame us by loudly telling the employee to throw away all the food. I didn't want the food, didn't ask for anything free, I just wanted to leave at that point.
Also, if you ever need a refill at this location they give you dirty looks and make you feel like you shouldn't be bothering them.
Once at this location a homeless man asked for the food off of my tray. I told him no, and one of the janitors kept walking by giving me a side eye and shaking his head at me then gave the man food in front of me??
So basically this place hates it's customers and don't want you there.
Usually the food comes out quickly and good so I can put up with all of that to get a quick bite to eat but this was a new surprise.
Dining room always has crumbs and is dirty. Even if you're the only customer in the store you have to search for a clean space to sit.
Great job holding standards, Bainbridge McDonald's!!
Atmosphere: 1
Food: 3
Service: 1
my fiance and me Ordered two forty pieces Of chicken nuggets, and we only received one of the 40 oversfault.It's McDonald's, is fault, so if you order through it.Doordash or uber eats do not get chicken nuggets
Atmosphere: 1
Food: 4
Service: 1
It's McDonald's
Atmosphere: 4
Food: 4
Service: 4
Took the grandsons to breakfast. Ordered for dine in - order was erased from the board and no one advised they did not have scrambled eggs. Wasted 20 minutes and no eggs at McDonalds?????
Extremely slow! The man manger was rude! A simple happy meal and small fry took 30 minutes. Orders that came in after mine were filled before mine.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: French Fries
Traveling. We ordered. Waited 20 min. Asked while 3 people were doing absolutely nothing in the back... they said it was payed for already. Told us they couldn't take cash. Refused to make the cookies we ordered and then whined about making drinks. Loser DEI hires. Pathetic
Atmosphere: 1
Food: 1
Service: 1
The pie was great. I was a little disappointed that they only had one left.
Atmosphere: 5
Food: 4
Service: 5
I asked for my food fresh they took a while, while I’m looking at my sandwich this is what I see🤮
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
This is the absolute worst McDonald's I've ever been to. The rudest employees and terrible customer service. They act like it's a problem that you're even there. I would give 0 stars if I could. Whoever owns this business needs to really check in on their restaurant. These people have zero work ethic and no people skills.
Atmosphere: 1
Food: 1
Service: 1
When did fast food become slow food
Atmosphere: 1
Food: 1
Service: 1
If you order on the app, go to the drive thru. No matter how long ago you placed your order, it will never be ready when you get there. That being said, it's always fresh, hot and delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: World Famous Fries, Filet-O-Fish, Quarter Pounder Hamburger, Hash Browns, Apple Pie, Quarter Pounder with Cheese Meal
lol this place is funny my burrito is the same size as my sauce pack
Atmosphere: 1
Food: 1
Service: 1
Just close it or get new management already. Things are too expwnsive to give out old food. Then when did the company change it mcflurry. I thought the oreos were supposed to be mix into the ice cream. They gave me a cup of ice ceam and just put oreos on top. I was there about 30 minutes ago. Just sorry. 15 dollars for cold hard nuggets, lukewarm fries and an un-mixed oreo mcflurry with extra oreos. There's no way I got my 49 cents worth of oreos. Do better!
Food: 1
Service: 1
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