Not having a restroom for a PAYING customer who is also a freaking kid. WHY WOULD YOU NOT ALLOW A KID TO USE THE RESTROOM
Gaby Ochoa
TALK ABOUT GOOD YUMMY ICE CREAM!!! Emma and Jill were the two lovely employees and owner I got to meet when I came in for the first time and let me be the first to tell you guys this ice cream was to die for!!! Such a friendly environment to come with your family and let me tell you mothers you in fact will not feel guilty after eating this delicious ice cream;)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
mj pavon
Scooped on main is a gem. The atmosphere is cozy and lively, and the selection of flavors is vast and varied. The friendly staff make the experience even better. Highly recommended for a top-notch ice cream outing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge
Sweet As Waffles
thanks so much for making my entire family's vacation that much better. All the amazing flavors with even better customer service. Will be seeing you next time I pass through Ball
Atmosphere: 5
Food: 5
Service: 5
Nate Brown
A classic ice cream spot you can't miss when you're going through Ball Ground. Nostalgic yet modern, a perfect spot for the whole family
Atmosphere: 5
Food: 5
Service: 5
C Lowe
No restrooms for a 7 year old customer? Odd. No need to reply and try to explain. He’s not a homeless bum, he’s a kid who just sat at his first day of school and held it on the school bus, needed to relieve himself. It would be different if he was a bum, homeless and harassing customers. Be more like Jesus and less like you. The world would be a better place and employees would get tipped (cash of course) I pray you never have to use the restroom and get refused.
Atmosphere: 1
Food: 1
Service: 1
Bill
Our second time here since moving into Ball Ground...5 stars across the board!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge, Banana Split
Nikki D
Ice creams were delicious good FlavoursDark chocolate with raspberriesAnd strawberry it’s
Atmosphere: 5
Food: 4
Service: 4
Silke K
Kid-friendliness: Offers ice cream of many flavors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter Cups, Hot Fudge, Cake Sundae Cookies N Cream Sundaf, Cookies
Ice cream was delicious and the service was amazing. Will definitely go here again when I'm in the area.
Mallory K
Yummy, and reasonably priced!
Adam Nevis
*Update* So the owner of Jill's, Jill reached out to me about our not so terrific experience.
"Hey, Adam! I’m sorry for your kiddie cones. I have new trainees and it’s a learning curve that I wish none of my customers ever had to deal with. Please understand it was a matter of an accident rather than a new shrinkflation style protocol if you will. I’ve refunded your money and hope to have you return in the future. Thank you, Jill"
Thanks to Jill reaching out and handling her response in the most professional and in an honest manor! We will try another go around at Scooped! I always appreciate it when an Owner and or Manager reaches out to make things right. I always say it's how you handle a poor experience with a customer and that's how you should be measured as much or as more then the poor experience itself. Kudos to Jill!!!
We will try Jill's again and post an update!
We've had ice cream here dozens of times before without issue. But we've never received a one scoop so small in our lives. This establishment should be ashamed to hand out cones for a 5 and under child to an adult. It was not even a full scoop. And the service of warmth and friendliness was non existent. We would say something but there is no supervision while we were here. Go-to DQ in Jasper or Canton and you'llhave a much better customer service and qualityexperience.
Kelsey Long
Cute little ice cream shop with shady outdoor seating.
Dr Dawn Mavromatidis
Super cute little spot to grab a scoop or two! Their milkshakes are great too. Only downside is no public restroom.
Not having a restroom for a PAYING customer who is also a freaking kid. WHY WOULD YOU NOT ALLOW A KID TO USE THE RESTROOM
TALK ABOUT GOOD YUMMY ICE CREAM!!! Emma and Jill were the two lovely employees and owner I got to meet when I came in for the first time and let me be the first to tell you guys this ice cream was to die for!!! Such a friendly environment to come with your family and let me tell you mothers you in fact will not feel guilty after eating this delicious ice cream;)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
Scooped on main is a gem. The atmosphere is cozy and lively, and the selection of flavors is vast and varied. The friendly staff make the experience even better. Highly recommended for a top-notch ice cream outing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge
thanks so much for making my entire family's vacation that much better. All the amazing flavors with even better customer service. Will be seeing you next time I pass through Ball
Atmosphere: 5
Food: 5
Service: 5
A classic ice cream spot you can't miss when you're going through Ball Ground. Nostalgic yet modern, a perfect spot for the whole family
Atmosphere: 5
Food: 5
Service: 5
No restrooms for a 7 year old customer? Odd. No need to reply and try to explain. He’s not a homeless bum, he’s a kid who just sat at his first day of school and held it on the school bus, needed to relieve himself. It would be different if he was a bum, homeless and harassing customers. Be more like Jesus and less like you. The world would be a better place and employees would get tipped (cash of course) I pray you never have to use the restroom and get refused.
Atmosphere: 1
Food: 1
Service: 1
Our second time here since moving into Ball Ground...5 stars across the board!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge, Banana Split
Ice creams were delicious good FlavoursDark chocolate with raspberriesAnd strawberry it’s
Atmosphere: 5
Food: 4
Service: 4
Kid-friendliness: Offers ice cream of many flavors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter Cups, Hot Fudge, Cake Sundae Cookies N Cream Sundaf, Cookies
Great selection and the sundaes were great!
Restaurantji Recommends
Ice cream was delicious and the service was amazing. Will definitely go here again when I'm in the area.
Yummy, and reasonably priced!
*Update*
So the owner of Jill's, Jill reached out to me about our not so terrific experience.
"Hey, Adam! I’m sorry for your kiddie cones. I have new trainees and it’s a learning curve that I wish none of my customers ever had to deal with. Please understand it was a matter of an accident rather than a new shrinkflation style protocol if you will. I’ve refunded your money and hope to have you return in the future. Thank you, Jill"
Thanks to Jill reaching out and handling her response in the most professional and in an honest manor! We will try another go around at Scooped! I always appreciate it when an Owner and or Manager reaches out to make things right. I always say it's how you handle a poor experience with a customer and that's how you should be measured as much or as more then the poor experience itself. Kudos to Jill!!!
We will try Jill's again and post an update!
We've had ice cream here dozens of times before without issue. But we've never received a one scoop so small in our lives. This establishment should be ashamed to hand out cones for a 5 and under child to an adult. It was not even a full scoop. And the service of warmth and friendliness was non existent. We would say something but there is no supervision while we were here. Go-to DQ in Jasper or Canton and you'llhave a much better customer service and qualityexperience.
Cute little ice cream shop with shady outdoor seating.
Super cute little spot to grab a scoop or two! Their milkshakes are great too. Only downside is no public restroom.
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